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Public Tickets

panannablogdiviaggi featured photosClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 24, 2021 at 12:39pm   2 Most recent comment from PenciDesign:Hi,This issue caused by you've enabled the lazyload images/media from SG Optimize, Jetpack or another lazyload images plugin, let's check and disable it because the theme already supports la ... Maria Ines Penci SliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 24, 2021 at 4:26am   4 Most recent comment from PenciDesign:Hi,You can go to Dashboard > Penci Slider > All Slides > hover mover on the slider heading text and drag & drop to re-order the slides.Best Regards,PenciDesign Komedy Penci SliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 23, 2021 at 5:22pm   5 Most recent comment from Komedy:Thank you very muchWarren dariobella postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 23, 2021 at 3:38pm   2 Most recent comment from PenciDesign:Hi,You can go to Customize > General > Show/Hide Social Sharing > and hide the like hereTo manage the widgets, please go to Appearance > Widgets > remove widgets you don't want to use on the "Mai ... Dzorro12 ABDEL backrund colorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 23, 2021 at 12:48pm   8 Most recent comment from Dzorro12 ABDEL:Thanks its Ok NewGreat thanks Brohttps://prnt.sc/11x7dtp R4MYYY Version 9 OptimazationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 23, 2021 at 12:46pm   12 Most recent comment from PenciDesign:Hi,Can you tell me more detail about this?What's the position you want to change on desktop & mobile views?Best Regards,PenciDesign girlknowstech How to hide logo when screen is small OR when on mobile?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 22, 2021 at 4:32pm   2 Most recent comment from PenciDesign:Hi,You can add more this code to Customize > Custom CSS to do that: @media only screen and (max-width: 960px){     #header .inner-header {     display: none;     } } Best Regards,Penc ... fabaff ElementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 22, 2021 at 4:30pm   5 Most recent comment from PenciDesign:Hi,YeahBut, our developers just tested the latest version 7.9.0 + Elementor latest version 3.2.1 and didn't see any problem.So, can you go ahead to update it and if the issues still appear, can y ... showthinker Emergency!! Missing the appearance!Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 22, 2021 at 3:31pm   2 Most recent comment from PenciDesign:Hi,This issue caused by you've changed the theme name folder or you're using soledad child theme before and now you've activated the parent theme.If you've used the child theme bef ... Komedy Critical CSS ToolClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 22, 2021 at 2:37pm   14 Most recent comment from Komedy:That is excellent thankyou very much. Great support once again ! All the Best Warren siscof3 Error Critical CSS ToolClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 22, 2021 at 8:41am   8 Most recent comment from PenciDesign:Hi, Your mobile loads AMP pages - not normal responsive page: http://prntscr.com/11uy5jhPlease go to http://inhousecreativos.com/ on mobile - not http://inhousecreativos.com/amp/ Best Regards, Penc ... SiberianWolfNsk Add social icons & networkClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 22, 2021 at 2:06am   12 Most recent comment from PenciDesign:Hi @laomai,We will check if those platforms has support for sharing or notIf yes, we will try to add it in the future updates.@Alex: if you can't create a new ticket, you can send us an email via ... Yukselck cakrak general image size for themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 21, 2021 at 5:26pm   3 Most recent comment from Yukselck cakrak:Thank you.  Or Amir Mobile viewClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 21, 2021 at 5:16pm   16 Most recent comment from Or Amir:Okay, cleared the browser cache too and it finally works. Thanks :) Sarah Stanfield Website Background ColorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 21, 2021 at 1:59pm   4 Most recent comment from PenciDesign:Hi,Yes, the header style 11 you're using has a box shadow around it.If you want to remove it, please try to add more this code to Customize > Custom CSS: @media only screen and (min-width: 961px) ...