Public Tickets
wasifshah1999
Theme is too slowClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 5, 2021 at 12:51pm
15
Most recent comment from PenciDesign Supporter:Hi,I've checked your site. The lazyload has been disabled & the image delay because it needs a little time to be fully loaded.Please clear your browser cache then check again.Regards,PenciDesign.
Jared0323
mega menu picturesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 5, 2021 at 10:24am
3
Most recent comment from Jared0323:Thank you so much for your quick response. It really helpful for me!
habbsmedia
LogoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 4, 2021 at 6:33pm
2
Most recent comment from PenciDesign Supporter:Hi,By default, if you have not set any logo image on Customizer settings, Soledad will display the default logo.In case you want to hide the logo, please go to Appearance → Customize → Custom CSS ...
DeBeerMedia01
Main menu columnsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 4, 2021 at 3:28pm
3
Most recent comment from DeBeerMedia01:Wow, thanx for the swift reply :-)
subaru20
Website brokenClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 4, 2021 at 2:08pm
16
Most recent comment from PenciDesign Supporter:Hi,Please download the attachment file then overwrite it to:
wp-content/themes/soledad/inc/templates/about_author.phpRegards,PenciDesign.
andrewsgibson
Search page widthClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 4, 2021 at 1:17pm
3
Most recent comment from andrewsgibson:Thanks, that did it. :)
Amari Allah
Is there a way to increase the container size for posts?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 4, 2021 at 3:41am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
body .wrapper-boxed + .container { width: 100%; max-width: 1400px; margin-left: auto;� ...
ckstudio
How to Change the Static Homepage Header ImageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 3, 2021 at 1:29am
4
Most recent comment from PenciDesign:Hi @Joannekellythenextstep,No, you don't need to pay for Elementor Pro to do that.Also, if you have any questions, please create a new ticket, don't put a reply to tickets of other people be ...
laure_b
Titles align leftClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 2, 2021 at 7:42pm
5
Most recent comment from laure_b:Works like a charm, thanks a lot!
fioridizuccaimmagine
Hide these fields from categoryClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 1, 2021 at 12:08pm
2
Most recent comment from PenciDesign Supporter:Hi,This is a standard theme feature, so you can't remove it.Regards,PenciDesign.
MattMadsen
Mess up siteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 1, 2021 at 9:17am
5
Most recent comment from MattMadsen:Ty, i try and se if it helps
imreysagar
Instagram Feed GoneClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated October 1, 2021 at 5:40am
4
Most recent comment from PenciDesign Supporter:Hi,Please clear your browser then check again. I've accessed this link without any problem.Regards,PenciDesign.
denvilleradio
Mixcloud LogoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 30, 2021 at 5:16pm
4
Most recent comment from PenciDesign Supporter:Hi,For the branding & image copyright, our theme using the icon of FontAwesome here: https://fontawesome.com/. We've forward your request to the developer and will update this icon as soon as it ...
LazyBit
Regenerate CSS file buttonClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 30, 2021 at 3:49pm
7
Most recent comment from PenciDesign Supporter:Hi @Cedalise Metayer,1. Maybe your server config doesn't compatible with the Page Speed Optimizer plugin, please read the document here and follow the instruction: https://optimize.pencidesign.n ...
Karin Graf-Kaplaner
a few adustmentsClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated September 30, 2021 at 3:45pm
5
Most recent comment from kkaplane:Thanks a lot but I have fixed it ;)