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Public Tickets

DUYEN1DTM Google console gives me error when displaying content on phone "Content is wider than screen". Can you fix it?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 28, 2021 at 2:41pm   4 Most recent comment from PenciDesign Supporter:Hi,Please wait for me to check this issue then update this ticket soon.Regards,PenciDesign. Paxos Magazine SlideClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 28, 2021 at 12:23pm   2 Most recent comment from PenciDesign Supporter:Hi, There is 2 reason for this problem: 1. You're using Navigation & Categories for each language,  please config by following the document here: https://wpml.org/documentation/getting-started-g ... Arturo AR WidgetsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 28, 2021 at 6:22am   33 Most recent comment from PenciDesign Supporter:Hi,You can install the WordPress Form plugin then insert this element into your post. Example: Ninja Forms Contact: https://wordpress.org/plugins/ninja-forms/Regards,PenciDesign. DUYEN1DTM The "penci_popular_news_widget" block was affected by errors and may not function properlyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 28, 2021 at 6:01am   2 Most recent comment from PenciDesign Supporter:Hi, Your site has some issues with the WP-JSON, so the new Widget UI can't load properly. Please install the Classic Widgets plugin then try to load the Widgets page again. Regards,PenciDesign. pierreto007 What is the best caching plugin for Soledad?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 28, 2021 at 4:39am   2 Most recent comment from PenciDesign Supporter:Hi,All the cache plugins working fine with Soledad Theme. In case if you only need to use a cache feature, please consider using a plugin in this list:WP Super Cache,WP Fastest CacheBoth plugins above ... davidgruehn AMP plugin not utilizing optimized imagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 27, 2021 at 11:00pm   4 Most recent comment from David Gruehn:You can disregard this ticket. The plugin was working fine. Tatjana Relink the license key?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 27, 2021 at 5:28pm   5 Most recent comment from Tatjana:Yes, I've managed to activate my theme!Thank you very much!!! ntar Font size "search field" and logo svg formatClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 27, 2021 at 3:52pm   11 Most recent comment from PenciDesign Supporter:Hi,I've checked your site on Google Rich Snippet but have not found this issue: https://search.google.com/test/rich-results?url=http%3A%2F%2Fdysarm.com%2F&user_agent=1. Please forward this error ... tdkevin Featured Slider Hover effectClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 27, 2021 at 3:45pm   5 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .penci-featured-content {    transform: translate(0,100px);    visibility: hidden;    position: ... MattMadsen WhiceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 27, 2021 at 3:22pm   2 Most recent comment from PenciDesign Supporter:Hi,There are many plugins about Membership features, please take a little time to read this article for more information: https://www.wpbeginner.com/plugins/5-best-wordpress-membership-plugins-compare ... farajam Page width / PaddingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 27, 2021 at 3:19pm   4 Most recent comment from PenciDesign Supporter:Hi,1. For the spacing between the sidebar and main container, please go to Appearance → Customize → Sidebar → General: Space Between Sidebar & Content,2. For the spacing between sections, please ... tdkevin Featured Slider Height and WidthClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 27, 2021 at 10:27am   4 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Featured Slider → General, scroll down, and change this option at Custom Fixed Ratio Height/Width of Images on Penci Slider.Regards,PenciDesign. amirjalali9800 Theme ActivateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 26, 2021 at 3:36pm   2 Most recent comment from PenciDesign Supporter:Hi,I've re-assign this license to the HTTPS domain, please check then activate again.Regards,PenciDesign. Kohey S Where to write css?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 26, 2021 at 8:05am   3 Most recent comment from Kohey S:thanks! fioridizuccaimmagine Portfolio popupClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 25, 2021 at 6:28pm   2 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version doesn't support open the portfolio like a popup. We'll consider adding this feature on the next plugin update.Regards,PenciDesign.