Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

Ricsca Error comment viewsClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated February 22, 2021 at 11:45am   4 Most recent comment from Penci Design:Hi,Don't worry about the issue. After you update theme, the custom css will work fine.Best Regards,PenciDesign future3g Switching ThemesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 22, 2021 at 2:00am   2 Most recent comment from PenciDesign:Hi,You can import the Dark demo to your site - we've said about this in the documentation here - on the "How to import a demo?" - and please read the "NOTE IMPORTANT" on the import demo data page ... Mohammed858 UpgradeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 22, 2021 at 1:59am   2 Most recent comment from PenciDesign:Hi,We've said about this at the top of the documentation here - on the "read" text - please take it a lookBest Regards,PenciDesign Ricsca Disable WPBakery Page BuilderClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated February 21, 2021 at 9:32am   3 Most recent comment from Ricsca:I always prefer to have as few plugins installed as possible.Ok, so don't uninstall wpbakary.Thanks Tazio_p how to display sloganClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 21, 2021 at 2:13am   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently the header style 9 doesn't support display the slogan. Because there is no space to display it on style 9...Best Regards,PenciDesign fjfranco Install Slider RevolutionClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated February 20, 2021 at 9:51pm   2 Most recent comment from Penci Design:Hi,To do that, please go to themeforest.net and login to your Envato account - the account you've used to buy the theme before. Then go to download page, find the theme here and download "Inst ... maticholobar AMPClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2021 at 9:20am   3 Most recent comment from PenciDesign:Hi,Have you used the latest version of the Yoast SEO plugin? Because as I can see there is an issue with Yoast SEO.Best Regards,PenciDesign kristinee Mobile Friendly/Mobile Responsive DesignClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2021 at 5:44am   9 Most recent comment from kristinee:It worked! Thank you so much for the help and for your patience. I really appreciate it :) palawanvanguard Author Box at AMP post or pagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2021 at 5:20am   2 Most recent comment from PenciDesign:Hi,At this moment, our AMP plugin doesn't support to display author box on AMP pages.We will add more this feature in the next update version of AMP - please follow the update changelog here to k ... kuborobotum Post PendingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2021 at 4:41am   6 Most recent comment from PenciDesign:Hi,By default, the 'author' role from WordPress itself doesn't need any role when published a new post. We don't have any limit for this inside the theme also. So, we can't he ... shirleydt topbar post titleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 19, 2021 at 3:33pm   2 Most recent comment from PenciDesign:Hi,You can adjust the max-width for the "Top Posts" section via Appearance > Customize > Topbar > General to do that.Best Regards,PenciDesign showthinker Facebook Page BoxClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 19, 2021 at 9:31am   3 Most recent comment from showthinker:Hi, The question was solved. Thank you so much!Sonia    douglasquadros Mega Menu LinkClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated February 19, 2021 at 2:49am   4 Most recent comment from Penci Design:Hi,I can't login on your site. I live in Viet Nam. Please check it againPlease change link mega with this guide: Go to folder /wp-content/plugins/penci-framework/mega-menu/open for edit the file ... alex_paula Mega MenuClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated February 19, 2021 at 2:36am   2 Most recent comment from Penci Design:Hi,I'm not clear about the issue.Please send me screenshot for the issue. I will check it help you.Best Regards,PenciDesign goodcarts AMP issuesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 19, 2021 at 1:56am   2 Most recent comment from PenciDesign:Hi,Yeah, at this moment, there is no way to convert the WP Embed Instagram to display on the AMP.So, I think you can disable the AMP for all posts you embed the Instagram on the right side of the edit ...