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Public Tickets

johncarnegie Can't login to Dashboard, super slow runningClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 22, 2021 at 12:40am   3 Most recent comment from johncarnegie:Hi,Yes. I think that issue is because of my internet connection. It is OK now. Thanks a lot for your support. dieudiemvi My widgets are blank. Please help me restore it.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 21, 2021 at 8:51am   2 Most recent comment from PenciDesign:Hi,Have you update the WP to version 5.8? If yes, let's check again with your plugins. Maybe you're using a plugin doesn't compatible with WordPress version 5.8. We've checked and ... thewebstylist How can I have mobile menu on the right side?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 20, 2021 at 11:36pm   5 Most recent comment from thewebstylist:Ahhh GRT Thanks! jakebogen95 Home page and single post images not displaying on themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 20, 2021 at 10:32pm   4 Most recent comment from PenciDesign Supporter:Hi,Please also clear your site cache,Read this document to understand how to fix the jQuery error from the WP-Rocket: https://docs.wp-rocket.me/article/1496-how-to-fix-the-jquery-is-not-defined-errorY ... seomartin header issueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 20, 2021 at 9:41pm   4 Most recent comment from PenciDesign Supporter:Hi,The problem because the custom header file on your child theme missing the image dimension tag, so the SVG logo will display full size when you load your page.Please go to your child theme, then ad ... calvinteoh Slider overlayClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 20, 2021 at 3:12pm   3 Most recent comment from calvinteoh:Thanks for the prompt response as usual, this solve my queries! With the code, I manage to tweak it to suits the needs of my website. Thanks!  martinken Menu Bar background transparentClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 20, 2021 at 1:37pm   6 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: @media only screen and (max-width: 768px) {    #navigation, .show-search {        background-co ... Med_Reda Header layout problemClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 20, 2021 at 1:32pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: #navigation.sticky:not(.sticky-active).header-6 #logo img,.sticky-wrapper:not(.is-sticky) #navigation.he ... mvs910 Activation key problemClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 20, 2021 at 1:16pm   2 Most recent comment from PenciDesign Supporter:Hi,Please send me the domain name you want to register, I'll help you transfer this licencse.In the future, if you want to transfer the license key to the new domain, please go to the Dashboard t ... tealinh Help to active Envato Plugin to update themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 20, 2021 at 5:31am   2 Most recent comment from PenciDesign Supporter:Hi,You can create another token with a different name then fill it into the Envato Plugin. You can put any name in the Token name, this field doesn't require you must enter the domain name.Regard ... theme63891 Pecil AMPClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 19, 2021 at 4:39pm   2 Most recent comment from PenciDesign Supporter:Hi,Of course, we always improve code quality and page speed by following the code standard of AMP.dev.Please wait to update in the future.Regards,PenciDesign. Rivenche Bouton "Read more"Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 19, 2021 at 3:40pm   10 Most recent comment from Rivenche:Ahhhh i love you ! ThanksMerci vraiment ! Jason johncarnegie Do you offer any layout or themes for marketplace, ecommerce or online educationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 19, 2021 at 1:47pm   3 Most recent comment from johncarnegie:Hi,Thanks a lot.  PEREKA Video headersClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated July 19, 2021 at 12:58pm   6 Most recent comment from PEREKA:This works great! thanks theme63891 Alt missing in feature past imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated July 19, 2021 at 12:40pm   4 Most recent comment from theme63891:Thanks, as I wrote style 1 shows alt wihyout any problems, all the best