Public Tickets
professorshouse
http links in themeClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 7, 2021 at 5:23pm
2
Most recent comment from Penci Design:Hi,
Please send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a look on this help you.
Best ...
Olaraouf
Theme installation failedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 7, 2021 at 1:36pm
2
Most recent comment from PenciDesign:Hi,Your installation is wrong, you need to extract the download package and use soledad.zip file for your installation.Please check more on this guide.Best Regards,PenciDesign
nsaurin
Problem to customize the templateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 7, 2021 at 1:45am
17
Most recent comment from PenciDesign:Hi @MarekKrzeminski,Please create a new ticket with more information and we will check it to help you.If you can't create a new ticket, you can send us an email via our contact formPlease don ...
ListaMiami
Sidebar choice for each postClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 6, 2021 at 12:17pm
3
Most recent comment from ListaMiami:Ok thanks!
thibltlefebvre
Advanced text area on Ninja Forms IssueClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 6, 2021 at 8:42am
2
Most recent comment from PenciDesign:Hi,Are you using the plugin Ninja Forms for create front-end submit posts?If yes, you can use this plugin: https://wordpress.org/plugins/frontend-post-submission-manager-lite/ - It's better muc ...
nain9
penci sliderClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 6, 2021 at 3:11am
2
Most recent comment from Penci Design:Hi,I'n not clear about the issue.Please send me screenshot for the issue. I will check it againBest Regards,PenciDesign
Dzorro12 ABDEL
urgentClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 5, 2021 at 4:27pm
3
Most recent comment from Dzorro12 ABDEL:yesthe problem was a conflit in minimying some css code by wp rocket plugini disable it and all is ok nowthanks sir
arpita_agnihotri
Add Video page headerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 5, 2021 at 12:06pm
8
Most recent comment from PenciDesign:Hi,Please check this video tutorial ( watch from 1:00' of the video ) to know how to do that via Elementor.Best Regards,PenciDesign
thibltlefebvre
Move Tags on top of postClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 5, 2021 at 10:24am
7
Most recent comment from thibltlefebvre:Hi,
Ok I didn't know, I just renewed my support, I will try later to submit a new ticket because it still doesn't work for now.
kkaplane
Different HeadersClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 5, 2021 at 7:05am
12
Most recent comment from Penci Design:Hi,Strange, i can't saw your site work as screenshot https://prnt.sc/yd4h90Please check it againBest Regards,PenciDesign
martinken
mobile menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 4, 2021 at 4:41pm
12
Most recent comment from PenciDesign:Thank you for report it. But this controlled by Envato Market, not usanyway we will report it to themeforest also.Thank you again.
cmarvs17
Soledad Hipster FontClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 4, 2021 at 2:23pm
2
Most recent comment from PenciDesign:Hi,It's Caviar Dreams font.Best Regards,PenciDesign
Adam Kaminski
Setting up the homepageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated February 4, 2021 at 2:19pm
8
Most recent comment from Adam Kaminski:Hi, I event didn't know there was an update available. It works perfectly after the update!Thank you guys!Adam
grandadmiral
PenNews Reviews for reviewers onlyClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 4, 2021 at 3:38am
1
Most recent comment from grandadmiral:I've figured this out. Ticket can be closed
sportsnsider
Do you Actibvate the PenNews Theme or Child ThemeClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 4, 2021 at 3:24am
2
Most recent comment from Penci Design:Hi,If you want custom pennews theme, please install and active pennews child theme then edit code on child theme.Best Regards,PenciDesign