Public Tickets
Eduardo
Blank web page when editingClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated April 6, 2021 at 9:31am
4
Most recent comment from Penci Design:Hi,Strange, i can't login on your site.Please check it againBest Regards,PenciDesign
Japracool
Ultimate Addons for Gutenberg NOT WorkingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 6, 2021 at 3:19am
3
Most recent comment from Japracool:Noted. Thank you!
dimitrisbaltzis
navigationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 5, 2021 at 11:56pm
2
Most recent comment from PenciDesign:Hi,As I see you're using the header builder from the Elementor to build the header of inner pages. The navigation on the homepage are the header from the theme itself. That's why you see it& ...
polorush
logo discord in the headerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 5, 2021 at 6:59pm
3
Most recent comment from polorush:It's better thx
DamianGriffiths
transferring a siteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 4, 2021 at 10:29pm
2
Most recent comment from PenciDesign:Hi,Yes, you can. You can do the move first, after everything is moved to your main site, you can "revoke" license on the testing site via Dashboard > Soledad > Theme License > click on "Revoke Licens ...
naama30
AMP versionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 4, 2021 at 10:26pm
2
Most recent comment from PenciDesign:Hi,It's the same as I said on this ticket:https://pencidesign.ticksy.com/ticket/2740801The image will be used for both version AMP and non-AMPBest Regards,PenciDesign
naama30
Image sizeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 4, 2021 at 10:25pm
2
Most recent comment from PenciDesign:Hi,You can use images with 1170 x 780pixel to get the best results. The theme will auto crop the images to display it on the layouts of your websiteBest Regards,PenciDesign
Ozan B.
Removing a sectionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 4, 2021 at 8:09pm
3
Most recent comment from Ozan B.:Thank you very much.
timas111
Video at articleClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated April 4, 2021 at 2:23pm
3
Most recent comment from Penci Design:Hi,Please choose post format is video as screenshot https://prnt.sc/113zuxxBest Regards,PenciDesign
zaminnamazov
ElementorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 4, 2021 at 2:13pm
2
Most recent comment from PenciDesign:Hi,Please send me your site admin URL and admin account (username and password ) - in a PRIVATE REPLY. I will take a look at this to help you.Best Regards,PenciDesign
zaminnamazov
Theme ImportClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 4, 2021 at 2:11pm
2
Most recent comment from PenciDesign:Hi,It seems your importing process has something wrong. To fix it, you can create a or select a new menu for your main navigation by go to Appearance > Create or select a menu for main navigation > ad ...
thatonetime
Website changes (I made in customizer) don't show onlineClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 4, 2021 at 12:22pm
7
Most recent comment from thatonetime:Yeah cool cool! It's all working now. Thank you so much for your help.
polorush
Mobile HeaderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 4, 2021 at 10:48am
2
Most recent comment from PenciDesign:Hi,Unfortunately, currently, this theme doesn't support adding custom text there.Best Regards,PenciDesign
Andres Navarro
Auto Ads in AMPClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 3, 2021 at 4:10pm
6
Most recent comment from PenciDesign:Hi,First, please go to Customizer AMP > Header > un-check on "Load AMP Auto Ads Javascript"After that, check again the guide here:https://support.google.com/adsense/answer/9261309?hl=enGoogle Adsense ...
loracs
mega menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 3, 2021 at 3:50pm
4
Most recent comment from loracs:Sorry,I already find it out! Thanks.Kind regards,Carol