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Public Tickets

themensguide Update FailedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 15, 2021 at 2:17am   20 Most recent comment from PenciDesign:Hi,Strange, because we don't do anything affect to the slider in the latest update.I think your custom CSS code already caused the problems before but for some reasons, it has been overridden by ... panteleev831 soledad themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 14, 2021 at 4:03pm   2 Most recent comment from PenciDesign:Hi,Please change it to your logo image via Customize > Logo and Header > Vertical Mobile Navigation.Best Regards,PenciDesign yusaa Page LayoutClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 14, 2021 at 1:16pm   3 Most recent comment from PenciDesign:Hi,1/ Please try add more this code to Customize > Custom CSS to do that: .featured-area{ margin-top: -60px; } 2/ Unfortunately, currently this theme doesn't support this feature. We will conside ... Joeri De Bouvere set upClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 14, 2021 at 1:12pm   2 Most recent comment from PenciDesign:Hi,Thank you for purchasing our theme.First, you can check this video tutorial to know how to import a demo to use.Second, you can check the documentation for this theme here to know how to config/set ... Papdronning Labels on mega menu itemsClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 14, 2021 at 7:59am   6 Most recent comment from Penci Design:Hi,Please go to Penci Framework / mega-menu/list-posts.php fileas screenshot https://prnt.sc/10l64w8, https://prnt.sc/10l65cyBest Regards,PenciDesign Apostolos .Soledad Login/RegisterClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 14, 2021 at 3:27am   2 Most recent comment from PenciDesign:Hi,We've adjusted it in the latest version of the Soledad theme - version 7.8.0So, please update the theme to the latest version 7.8.0 by doing follow this guide.And by default, the registration ... YUHAOHOUSE Fail importing themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 14, 2021 at 3:17am   2 Most recent comment from PenciDesign:Hi,Can you tell me in detail what's your problems?Best Regards,PenciDesign naama30 AMPClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 14, 2021 at 2:55am   2 Most recent comment from PenciDesign:Hi,1/ You can check this guide to know how to setup AMP:http://soledad.pencidesign.com/soledad-document/#ampBy default, here is the way AMP works:When someone on mobile or tablet > access google and s ... naama30 Optimize Speed for this themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 14, 2021 at 2:49am   2 Most recent comment from PenciDesign:Hi, First please make sure you're using the latest version of the theme - version 7.8.0 - if not let update it by doing follow this guide. - remember to do step 4 after updated the theme on ste ... CalculatedTraveller Change Read More textClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 13, 2021 at 6:14pm   3 Most recent comment from CalculatedTraveller:Thank you! I love how responsive you are with support tickets showthinker Website can not show up on my cellphone.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 13, 2021 at 3:23pm   2 Most recent comment from PenciDesign:Hi,It's not an issue caused by the theme itself.It's a bot protected firewall from your hosting or a plugin you're using. Let's contact your hosting provider and ask them about thi ... Ricsca In-article Google ADSClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 13, 2021 at 7:28am   2 Most recent comment from Penci Design:Hi,If you want add ads on content postPlease go to Dashboard > PenNews >Ads management  then insert ads.then insert ads shortcode into content postBest Regards,PenciDesign marsm Featured image not shared via TwitterClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 12, 2021 at 1:17pm   3 Most recent comment from marsm:The culprit was the All In One SEO plugin. It's been deleted and replaced with Yoast. Everything seems to be working fine now. Dzorro12 ABDEL AMP plugin problem with SOLDEADClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 12, 2021 at 1:15pm   3 Most recent comment from Dzorro12 ABDEL:Thank you so much for your help tim-nieuwpoort Hide like countClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 12, 2021 at 12:51pm   12 Most recent comment from PenciDesign:Hi,If so, you should ask the author of the plugin about how to display this button outside the loop.Because you can see it doesn't work when you put it outside the loop content.Best Regards,Penci ...