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Public Tickets

censinger SlidersClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2021 at 4:47pm   2 Most recent comment from PenciDesign:Hi,Please update the theme to the latest version of Soledad - version 7.8.0 by doing follow this guide. - please do all 4 steps there.After that, clear all the cache and check it again.Best Regards,Pe ... marsm Penci Block 3 except text not displaying properlyClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 1, 2021 at 3:44pm   2 Most recent comment from marsm:Please close this ticket. I had some text added to my excerpt field in posts - it's all fixed now Lribeiiro DEMO THEMEClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2021 at 1:56pm   2 Most recent comment from PenciDesign:Hi,This issue caused by you didn't install & activate plugin "Penci Soledad Demo Importer"Please go to Appearance > Install Plugins > check and install & activate all needed plugins there.Best Re ... jb13mail page as homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2021 at 7:42am   3 Most recent comment from jb13mail:Thank you  CalculatedTraveller penci-holder.png displaying instead of actual imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2021 at 1:37am   2 Most recent comment from PenciDesign:Hi,It seems that's an issue with the caching - I see your site is fine from my-end nowBest Regards,PenciDesign creativeimpact 2up layout on mobile?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 28, 2021 at 12:32pm   4 Most recent comment from PenciDesign:Hi,Do you mean about the featured slider? If yes, unfortunately, currently this theme doesn't support this feature.We will consider to add more this feature in future updates.Best Regards,PenciDe ... boezem BlockClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated February 28, 2021 at 4:57am   2 Most recent comment from Penci Design:Hi,Please use "Penci Heading" shortcode  on WPBakery Best Regards,PenciDesign yusaa Adding a FontClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 28, 2021 at 2:28am   2 Most recent comment from PenciDesign:Hi,You can add a Custom Font for your website via Dashboard > Soledad > Custom FontsBest Regards,PenciDesign Olaraouf Penci Image galleryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 27, 2021 at 4:12pm   2 Most recent comment from PenciDesign:Hi,First, please make sure you're using the latest version of Soledad - version 7.7.1 - if not, let's update it to the latest version by do follow this guideWhen you have done, clear all the ... Olaraouf Active table of contentClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 27, 2021 at 3:48pm   7 Most recent comment from Olaraouf:Thanks alot ahm19819 Rtl and arabic languageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 27, 2021 at 2:02am   2 Most recent comment from PenciDesign:Hi,To activate RTL language, please go to Dashboard > Settings > General > Site Languages > and select your RTL language there.To use the Arabic language, you can go to Customize > General > Typograp ... grandadmiral Change to blocks not being savedClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated February 27, 2021 at 2:02am   3 Most recent comment from grandadmiral:So it seems that the culprit was Elementor. I used it to add a widget to the bottom of my page. I removed that and things went pack to saving again. It sucks considering I would have liked to have use ... costanza1990 Cover for category pageClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated February 26, 2021 at 5:10pm   6 Most recent comment from costanza1990:Thank you so much yusaa MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 26, 2021 at 1:48pm   2 Most recent comment from PenciDesign:Hi,You can do that by go to edit your homepage > scroll down and you can see options for that page > click on "Header" > and select to disable the transparent header for the homepage.Best Regards,Penc ... Yukselck cakrak Penci recipeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 26, 2021 at 2:46am   9 Most recent comment from PenciDesign:Hi,Ok. I can login to your site now.For your current site, I've disabled all the plugins you don't need to use from the theme itself.For other plugins, you need to check for yourself because ...