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Public Tickets

Perval87 Featured Images not showing upClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 3, 2021 at 1:40am   2 Most recent comment from PenciDesign Supporter:Hello, This issue caused by you've enabled lazyload images/media from a plugin like SG Optimize or Jetpack or a3 Lazyload or another plugin supports lazyload images. Let's check and disable ... Ozan B. Need a single page with no scrollClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 2, 2021 at 7:33pm   3 Most recent comment from Ozan B.:No need it, i found it. Thank you Michaelgimm Instagram is adding to page size (reducing load speed)Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 2, 2021 at 4:13pm   4 Most recent comment from PenciDesign:Hi,It means, if your changes affect much to the first screen( like change the header layout, the slider on the homepage ), you should generate the critical CSS to make sure everything displays better. ... rizkio1099 Setting Vertikal Mobile NavClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 2, 2021 at 1:43pm   2 Most recent comment from PenciDesign:Hi,You can try to add more of this code to Customize > Addination CSS to do that: * { -webkit-tap-highlight-color: rgba(0,0,0,0); } Best Regards,PenciDesign tomon1 Facebook box not workingClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 2, 2021 at 1:39pm   5 Most recent comment from PenciDesign:Hi,I didn't see any problem like that. You can open your website on anonymous browsers to check it to get the correct results.Best Regards,PenciDesign Sarah Stanfield New Optimized SpeedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 2, 2021 at 1:31am   2 Most recent comment from PenciDesign:Hi, At this moment, this tool just available for Window only ( we've said about it in the video tutorial ). We've lost 6 months to develop this tool Please find a window PC and do that.. Th ... staceyriggle Increasing Padding on Left & Right With Boxed Body LayoutClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 1, 2021 at 12:36am   2 Most recent comment from PenciDesign:Hi,Please try to add more this code to Customize > Custom CSS to do that: @media only screen and (min-width: 1170px){ .container{ width: 1000px; } .wrapper-boxed.enable-boxed, .wrapper-boxed.enable-bo ... manupkp Facebook element stopped working when site went liveClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 1, 2021 at 12:26am   3 Most recent comment from PenciDesign:Yeah, It's an issue with Facebook JS itself. It seems they've fixed it some hours ago. Best Regards, PenciDesign Tripp Taylor Font SizeClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 30, 2021 at 6:54pm   3 Most recent comment from Tripp Taylor:Got it. Thank you JsuisHoward Facebook page box/widgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 30, 2021 at 6:11pm   4 Most recent comment from JsuisHoward:Hi, Ahh, alright. I thought that i did something wrong and make it goes wrong. Thank you so much for your reply. Best regards, Howard TwinsOnToes Featured ImageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 30, 2021 at 6:07pm   3 Most recent comment from PenciDesign:Hi,If you want to get it to display full of the container, please use the bigger image - currently, your featured image on that posts has a small size - that's why it looks smaller like that.Best ... PreciousBirdy Image CaptionsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 30, 2021 at 6:01pm   3 Most recent comment from PreciousBirdy:Thanks once again for speedy and helpful reply :-) I will try this.All the best,Angela silvia275311 change text spacingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 30, 2021 at 3:12pm   6 Most recent comment from PenciDesign:Hi,1/ I just check and I see it works fine.Please make sure you've go to Customize > Custom CSS and paste the code below at the end of Customize > Custom CSS box: .post-entry p{ letter-spacing: 2 ... Fjura Search function on HPClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 30, 2021 at 10:40am   7 Most recent comment from Fjura:think I got it, this worked.widget.penci-searchbox-home input[type="text"] {    color: #F58D43;} mo3aleg Moh Speed Optimizer , cdn , google adsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 30, 2021 at 12:23am   4 Most recent comment from PenciDesign:Hi,Yes, exactly Just make sure:1/ Disable the  "Rocket Loader" from Cloudflare2/ Purge all files from Cloudflare to make sure everything is updated.Best Regards,PenciDesign