Public Tickets
Anders Gyllenhaal
Cannot download new versionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 10, 2020 at 3:15pm
2
Most recent comment from PenciDesign:Hi,Please remove the code at the end of functions.php file like on this image: http://prntscr.com/uon4qx
After that, do following this guide to get auto-updates the theme: https://pencidesign.tick ...
AlejandraUndurraga
InstallationClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated December 10, 2020 at 2:05pm
3
Most recent comment from AlejandraUndurraga:Hi,
Can you explain better please? I do not understand your replay
Does it mean I can created the same full width homepage with images and text using penci?
Do you have galleries for the single post ...
americanczestochowa
SOCIAL SHARE BOXClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated December 10, 2020 at 1:45pm
4
Most recent comment from Penci Design:Hi,currently, pennews theme doens't support the feature.Best Regards,PenciDesign
earnings9482
How to fix AMPClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 10, 2020 at 9:48am
5
Most recent comment from earnings9482:OK, Thank you so much for your support.Best Regards,Tae
ofirdoo
Date format on frontendClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 10, 2020 at 9:24am
3
Most recent comment from ofirdoo:Thank you. Completly forgot about that part. You can close this ticket.
Kabodhi
Sidebar tabletClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 10, 2020 at 3:55am
3
Most recent comment from Kabodhi:Perfect - thank you
censinger
Switching TemplateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 10, 2020 at 2:27am
2
Most recent comment from PenciDesign:Hi,
1/ Yes, all your content will be keep.2/ If you want to do that, you can select to import only "Demo Style" of one in two demos above.But, you can't preview it before do that. If you want to ...
molex
How to have a full width post for a specific post/article? I do not want it to be on all my post/article. Just a selected fewClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 10, 2020 at 1:53am
12
Most recent comment from PenciDesign:Hi @rcdiaz,Let's create a new ticket and our support team will check it to help you. Don't put reply to tickets of other people because they will get notice email from your reply.Best Regard ...
VargisKhan
Comments notification emailsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 10, 2020 at 1:47am
2
Most recent comment from PenciDesign:Hi,Maybe you need to check on spam box/ ads box or other box.It's not the issues controlled by the theme. You need to check again with your plugin or your mail server you're using.Best Regar ...
Kabodhi
Featured images not loadingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 9, 2020 at 10:28pm
5
Most recent comment from Kabodhi:That worked - thank you for the support
Philsogood68
Modifier top barClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 9, 2020 at 5:14pm
5
Most recent comment from Philsogood68:I thank you so much for your help. I going to try that.Best regards,Philippe
Vilian_Stefanov
Blank text on mobile menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 9, 2020 at 5:10pm
3
Most recent comment from Vilian_Stefanov:Hi,It's worked.You can closed the case.Best Regards,Vilian
lotl1017
Favicons of backend and AMP are wrongClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 9, 2020 at 3:37pm
2
Most recent comment from PenciDesign:Hi,For back-end - it's not needed favicon because WordPress don't render favicon inside backend. No readers view your backend.For AMP, as I see you're using an AMP plugin, so you should ...
christinahoyer
error after updating WP and Soledad to newest versionsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 9, 2020 at 1:50pm
4
Most recent comment from PenciDesign:Hi,It's not plugin developed by us, so we don't know how to fixYou should ask author of this plugin about this.Best Regards,PenciDesign
gemini52513
Primary Menu Background Color on HoverClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 9, 2020 at 6:00am
8
Most recent comment from gemini52513:The code works. Thanks a lot for your help!