Public Tickets
nain9
Watch Video Tutorial in blocksClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated April 29, 2021 at 2:44am
2
Most recent comment from PenciDesign:Hi,To do that, please remove the code like on this image: http://prntscr.com/1289j0yBest Regards,PenciDesign
novatise
Issue in creating CSSClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 28, 2021 at 4:03pm
21
Most recent comment from novatise:100 is a perfect score! You are awesome.Thank you for the tips.Ill buy another theme license tomorrow. Thanks and have a good night.
rajan79777
Issue while editing Featured ImageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 28, 2021 at 3:38pm
2
Most recent comment from PenciDesign:Hi,I didn't see this issue on my testing site. So I think you should check again with your plugins you're using.Please try to deactivate all plugins ( except plugins come from the theme ) an ...
laurenflynn1
Penci Text BlockClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 28, 2021 at 11:52am
9
Most recent comment from laurenflynn1:Amazing thank you so so much!!
gamoteen
MOBILE BOXED LAYOUTClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 28, 2021 at 7:44am
9
Most recent comment from gamoteen:oh okay sir thanks a lot :)
wowiwalkers
Mega menu with pages not showingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 28, 2021 at 7:31am
8
Most recent comment from PenciDesign:Hi @wanderingted, Thank you for your suggestion, we will consider adding this feature in future updates.Best Regards,PenciDesign
Mohammed858
Update 7.9.0Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 27, 2021 at 7:27pm
13
Most recent comment from Mohammed858:Hi,ok thank you very much, that was very helpful.Best regardsilaams
pbourelly Bourelly
SOCIAL SHAREClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 27, 2021 at 2:02pm
2
Most recent comment from PenciDesign:Hi,The social sharing uses for sharing only. It's not your social media URL. So, you can't do that.To control social sharing icons, you can check options for it via Customize > General > Sho ...
Komedy
Rank Math Bread CrumbsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 27, 2021 at 1:38pm
2
Most recent comment from PenciDesign:Hi,At this moment, this theme doesn't support to showing the Rank Math Breadcrumbs. We will consider adding this feature in future updates.Best Regards,PenciDesign
novatise
MACClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 27, 2021 at 12:32pm
10
Most recent comment from PenciDesign:Hi,Strange, our developers checked it with PHP 8 and didn't see any problems.I just checked it with my testing site on A2Hosting with PHP 8 and didn't see any problems also.So, please send m ...
TwinsOnToes
Penci Speed Optimizer pluginClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 27, 2021 at 8:17am
5
Most recent comment from TwinsOnToes:Hi,
Thanks a lot for the quick reply. You can close the ticket :)
Jack
Load order of blocksClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated April 27, 2021 at 7:53am
4
Most recent comment from PenciDesign:Hi,I understand what you mean. But, the sliders need to use javascript to make it works. When the javascript doesn't loaded 100%, it can't make the slider show. The CSS will load faster than ...
zzrilakkuma
Critical CSS toolClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 27, 2021 at 3:17am
3
Most recent comment from zzrilakkuma:OK, it has to put on https://Thank you for your support.
naama30
sliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 25, 2021 at 12:54am
2
Most recent comment from PenciDesign:Hi,1/ You can disable it via Customize > Featured Slider > General > and un-check on "Enable Featured Slider"2/ We've checked before running the javascript from our codes, so you don't need ...
panannablogdiviaggi
featured photosClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 24, 2021 at 12:39pm
2
Most recent comment from PenciDesign:Hi,This issue caused by you've enabled the lazyload images/media from SG Optimize, Jetpack or another lazyload images plugin, let's check and disable it because the theme already supports la ...