Public Tickets
barcalex
Virus AlertClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 3, 2020 at 2:43am
2
Most recent comment from PenciDesign:Hi,Please make sure you're using latest version of Soledad theme - version 7.6.1If not, please remove the code at the end of functions.php file like on this image: http://prntscr.com/uon4qx ( i ...
grandiaseh
About speed optimizationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 3, 2020 at 1:14am
3
Most recent comment from grandiaseh:HiThank you for your teaching, I will continue to work hard to improve.Have a nice day.
Josh Hill
Mega MenuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 2, 2020 at 12:56pm
4
Most recent comment from PenciDesign:Hi,You can easy to change it via Customize > Quick Text TranslationBest Regards,PenciDesign
andre199017
Changing Publish DateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 2, 2020 at 10:00am
4
Most recent comment from PenciDesign:Hi,Yes, we've added it long time ago.You can update the theme to latest version 7.6.1 and check option for it via Customize > Single Posts > GeneralBest Regards,PenciDesign
rlix
Transparent HeaderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 2, 2020 at 2:39am
2
Most recent comment from PenciDesign:Hi,When you using header transparent, you should use Elementor to config your page & use a hero image or a slider at the top to make the header transparent display betterBest Regards,PenciDesign
aldemifr
AMP version is not redirectingClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated January 1, 2020 at 4:51am
13
Most recent comment from Penci Design:Hi,We making update amp plugin. please waiting for teamBest Regards,PenciDesign
news7tamil
RegardsClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated January 1, 2020 at 4:46am
2
Most recent comment from Penci Design:Hi,
Please deactivated all plugin ( excrept plugins come form the theme and try it again ) - If it work, let's enable each plugin to check what's plugin caused this issue.
If it doesn' ...
amandajholden
Elementor Safe ModeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 1, 2020 at 2:41am
2
Most recent comment from PenciDesign:Hi,Please make sure you updated all the recommend plugins after updated the theme - like on this imageIf after updated everything and you see the issue still appears, please try to deactivate all plug ...
PrimariusLoL
H1 HeadingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 31, 2020 at 5:20pm
4
Most recent comment from PenciDesign:Hi,It should be: Word1 Word2Best Regards,PenciDesign
jb13mail
AMP cacheClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 31, 2020 at 3:59pm
4
Most recent comment from PenciDesign:Hi,YesThere is nothing could delay the publication on the AMP from the theme & our AMP plugin.Best Regards,PenciDesign
samanthaestchic
Adding a sliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 31, 2020 at 2:09am
2
Most recent comment from PenciDesign:Hi,You can go to Customize > Featured Slider > General > on "Featured Slider Style" select a Full-Width slider as you want.Example: Style 3, Style 5, Style 28... etcBest Regards,PenciDesign
5against4
Scroll not working in vertical on mobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 30, 2020 at 9:25pm
5
Most recent comment from 5against4:Looks like it was a pop-up plug in i was using. Now deactivated and the problem is solved. Thanks!
lakindu93
Need to upgrade theme to latest stable versionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 30, 2020 at 3:10pm
6
Most recent comment from lakindu93:Now it worked. Thanks.
Marksense
instead of actual icons just square is visiblwClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 30, 2020 at 2:09pm
6
Most recent comment from PenciDesign:Hi,I just updated the theme to latest version of Soledad and everything working fine now.Best Regards,PenciDesign
sarraherring
Changing dimensions of blog sizeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 30, 2020 at 5:22am
4
Most recent comment from almondsurf:This helped, thank you!