Public Tickets
tim-nieuwpoort
Default calories GoogleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 27, 2020 at 12:24pm
2
Most recent comment from PenciDesign:Hi,First, please update your Penci Recipe to latest version. You can do that by go to Plugins > All Plugins > deacitvate & delete plugin "Penci Recipe"After that, go to Appearance > Install Plugins > ...
marsm
jQuery Migrate HelperClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 27, 2020 at 8:41am
3
Most recent comment from marsm:I've done all of that and the message remains - maybe it's coming from another plugin then.Thank you.
vnguyenSATS Nguyen
New Post - menu items disabledClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 27, 2020 at 7:32am
3
Most recent comment from vnguyenSATS Nguyen:Thank you, it worked!!!
AngelLu
feature sliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 27, 2020 at 2:00am
6
Most recent comment from PenciDesign:Hi,If so, please try replace the code I sent to this code:
.penci-featured-content{ transform: none; -webkit-transform: none; top: auto; bottom: 30px; }
.featured-style-3 .penci-featured-content .feat ...
d210tv
DEMOClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated August 27, 2020 at 1:50am
2
Most recent comment from PenciDesign:Hi,This issue caused by you didn't install the plugin "Penci PenNews Demo Importer" - please go to Appearance > Install Plugins > install & activate the plugin there. ( "WPBakery Page Builder", " ...
Padresfelices
Sticky Sidebar & WidgetsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 26, 2020 at 8:14pm
3
Most recent comment from Padresfelices:Thank you so much
whanklee
Adding Exceprts to postsClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated August 26, 2020 at 8:04pm
11
Most recent comment from whanklee:Hi there,I've solved it with the following codes://======================================================================// Add excerpts after title//============================================= ...
Alvaro-Carrilho
Edit Layout Properties in MenuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 26, 2020 at 5:03pm
2
Most recent comment from PenciDesign:Hi,1/ Please check option for change the main menu via Customize > Colors for Header > options for "Main Nav ..."2/ To change the color for vertical mobile navigation, please check options for it via ...
marianocataldi
Menu ColorClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated August 26, 2020 at 3:17pm
2
Most recent comment from Penci Design:Hi,Unfortunately, currently, this theme doesn't support the featured. We will consider to add more this feature in the next update version of PenNews. I'm not sure it will be added but i ...
kristinee
Elementor and Latest PostClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 26, 2020 at 2:03pm
3
Most recent comment from kristinee:Thank you!! I really appreciate the support. Such a great help! You guys rock!
chafolks
Elementor editing mode not loadingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 26, 2020 at 2:02pm
5
Most recent comment from chafolks:Thank you. Followed the guide you have shared and now the issue had with Elementor has been fixed.
Galina
increase blog feed on home pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 26, 2020 at 10:44am
6
Most recent comment from PenciDesign:Hi,
It seems your support is expired - that's why you can't create a new ticket.
Please renew the support to keep support from usHope you can understand that's the Support Policy from E ...
mfiguerola
Many versions of the same imageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 26, 2020 at 10:41am
7
Most recent comment from PenciDesign:Hi,Yes, that's right.Now, you can try upload a new image and you will see the changes on number of image sizes created.Best Regards,PenciDesign
wailoyan
Conflict with ElementorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 26, 2020 at 8:34am
2
Most recent comment from PenciDesign:Hi,
We just found that latest version from Elementor caused the issue.
We're working on this to solve it and when it done, we will release a new updateDon't worries.
I see some customers usi ...
jay1018
Website Not Loading ProperlyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 26, 2020 at 8:09am
2
Most recent comment from PenciDesign:Hi,As I can see for all the issues - it caused by a plugin you're using.Please try deactivate all plugins ( except plugins come from the theme ) and try it again. If it works, let's enable e ...