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Public Tickets

matson651 AMP PHP ISSUEClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 16, 2020 at 9:45am   3 Most recent comment from matson651:Hi, Thanks that seems to have solved it, i did update the theme to the latest version yesterday so surprised it did not do the AMP plugin at the same time. but its sorted now.  Thanks for your help. ... black_n_white_boxes Layout Of the ThemeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 16, 2020 at 9:10am   6 Most recent comment from PenciDesign:Glad when your issue is solved.If you love our theme, don't forget take some time give us a 5star rating on https://themeforest.net/downloads/ It will be our honor Thank you so much in advance a ... CalculatedTraveller Font Awesome icons not displaying in Firefox BrowserClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 16, 2020 at 2:27am   4 Most recent comment from PenciDesign:Hi,Please try deactivate all plugins ( except plugins come from the theme ) and try it again. If it works, let's enable each plugin to check what's plugin caused this issue. And do you embe ... mgma container widthClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated August 15, 2020 at 10:34pm   4 Most recent comment from Penci Design:Hi,Please tell me width of container you want  and please send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. ... VargisKhan Not able to add post Title in new postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 15, 2020 at 9:39pm   6 Most recent comment from VargisKhan:Thank you. It worked. I appreciate your help RestlessInTexas Featured Boxes full widthClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 15, 2020 at 5:00pm   3 Most recent comment from RestlessInTexas:Thank you!  I was able to make the look I wanted. a724412639 AMP page URL errorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 15, 2020 at 4:02pm   4 Most recent comment from PenciDesign:Hi @cupricrafts,Please create a new ticket and our support team will check it to help you. Don't put reply to ticket of another people because they will get notice email from your reply.Best Rega ... CalculatedTraveller Confused by meaning of "Display Modified Date Replace with Published Date"Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 15, 2020 at 8:16am   3 Most recent comment from CalculatedTraveller:Thank you - I understand now.Appreciate your fabulous support! feeninforgreens Issues with themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 15, 2020 at 3:35am   6 Most recent comment from PenciDesign:Hi, Please go to Appearance > Widgets > drag & drop widget "Soledad Instagram Feed" to "Footer Instagram" replace with old instagram widget there > click on URL to get Instagram Token and ID & config ... r7nam social share buttonClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 15, 2020 at 3:13am   2 Most recent comment from PenciDesign:Hi,You can manage all the social sharing supports by the theme via Customize > General Options > Options for Show/Hide Social Sharing.Best Regards,PenciDesign iappareljournal Elementor is not working with soledad theme and the latest wordpress version 5.5Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 15, 2020 at 2:46am   2 Most recent comment from PenciDesign:Hi, Please go and update the theme to version 7.3.5 by do following this guide. After update the theme to latest version, don't forget updates plugins via Appearance > Install Plugins > click o ... ignatescuadi25 Category not showing on amp pagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 14, 2020 at 3:09pm   2 Most recent comment from PenciDesign:Hi,To do that, I think you need to change the permalinks settings, please go to Dashboard > Settings > Permalinks > select "Custom Structure" > and fill: /%category%/%postname%/ Save Change and check ... Lee Fleshman Woo CommerceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 14, 2020 at 2:57pm   4 Most recent comment from PenciDesign:Hi,1/ For categories on the homepage - you can change here2/ On shop page, you can change color for only the title & buttons by add more this code to Customize > Custom CSS: .woocommerce ul.products ... shady rady THEMEClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 14, 2020 at 2:29pm   2 Most recent comment from PenciDesign:Hi,With this issue, please contact with Envato because we don't manage the payment..You can contact with Envato Market hereBest Regards,PenciDesign nikoo28 yoast seo metabox not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 14, 2020 at 9:02am   2 Most recent comment from PenciDesign:Hi, After update the theme to latest version, don't forget updates plugins via Appearance > Install Plugins > click on "Update" tab. ( NOT Plugins > All Plugins - please don't understand wr ...