Public Tickets
5against4
Scroll not working in vertical on mobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 30, 2020 at 9:25pm
5
Most recent comment from 5against4:Looks like it was a pop-up plug in i was using. Now deactivated and the problem is solved. Thanks!
lakindu93
Need to upgrade theme to latest stable versionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 30, 2020 at 3:10pm
6
Most recent comment from lakindu93:Now it worked. Thanks.
Marksense
instead of actual icons just square is visiblwClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 30, 2020 at 2:09pm
6
Most recent comment from PenciDesign:Hi,I just updated the theme to latest version of Soledad and everything working fine now.Best Regards,PenciDesign
sarraherring
Changing dimensions of blog sizeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 30, 2020 at 5:22am
4
Most recent comment from almondsurf:This helped, thank you!
grandiaseh
Image caption font sizeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 30, 2020 at 5:10am
3
Most recent comment from grandiaseh:Amazing CSS, You are so intelligent. Thank you for help.Have a nice day.
Ricsca
order commentsClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated December 30, 2020 at 1:52am
2
Most recent comment from Penci Design:Hi,About change order comments, unfortunately, currently, pennews theme doesn't support change order commentsAbout disable wordpress comments,thank you for your all feedback. I will check it .Be ...
gn02237510
I forgot my Envato token, please help me retrieve itClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 29, 2020 at 3:55pm
2
Most recent comment from PenciDesign:Hi,If you forgot it, you can login to your Envato account and go to https://build.envato.com/my-apps and you can see your Token there.Best Regards,PenciDesign
wisgads
How can I translate?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 29, 2020 at 8:25am
3
Most recent comment from wisgads:Sorry, I open a private ticket again.This ticket can closed.
robynood1973 yZHLSI
setup number whatapps for soladedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 29, 2020 at 1:01am
2
Most recent comment from PenciDesign:Hi,You can setup your Whatsapp link via Customize > Social Media > WhatsappAnd the Whatsapp social media will be appears on your social media list.Best Regards,PenciDesign
Kabodhi
Parallax mobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 28, 2020 at 12:27pm
3
Most recent comment from Kabodhi:I have solved this. Thanks for having CSS which is so easy to adjust :-)
ElBuenHumo
Installing the ThemeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 28, 2020 at 4:43am
2
Most recent comment from PenciDesign:Hi,You can check this guide to know how to import a demo for your site:http://soledad.pencidesign.com/soledad-document/#import-demoBest Regards,PenciDesign
douangdara
Facebook Instant ArticlesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 28, 2020 at 4:42am
2
Most recent comment from PenciDesign:Hi,Please check more about this here:https://developers.facebook.com/docs/instant-articles/publishing/setup-rss-feed/Inside our theme, we don't do anything affect to RSS Feed, we're inherit ...
Bastel_Buddies
Token does not workClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 28, 2020 at 4:13am
4
Most recent comment from PenciDesign:Hi @Soullesspix,If you can't create a new ticket, please send us an email via our contact form ( on the right side ) and we will take it a look to help you. Please don't put reply to ticket ...
rlix
search bar font/colorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 28, 2020 at 3:22am
5
Most recent comment from rlix:Thanks that worked great.
lucaviscardi
Wp head functionalityClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated December 28, 2020 at 2:06am
4
Most recent comment from Penci Design:Hi,It seems that OneSignal recommend you deactivate ctive cache plugin on your site.Please try check on your site and deactivate all cache plugin on your site.Best Regards,PenciDesign