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Public Tickets

andre199017 Changing Publish DateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 2, 2020 at 10:00am   4 Most recent comment from PenciDesign:Hi,Yes, we've added it long time ago.You can update the theme to latest version 7.6.1 and check option for it via Customize > Single Posts > GeneralBest Regards,PenciDesign rlix Transparent HeaderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 2, 2020 at 2:39am   2 Most recent comment from PenciDesign:Hi,When you using header transparent, you should use Elementor to config your page & use a hero image or a slider at the top to make the header transparent display betterBest Regards,PenciDesign aldemifr AMP version is not redirectingClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated January 1, 2020 at 4:51am   13 Most recent comment from Penci Design:Hi,We making update amp plugin. please waiting for  teamBest Regards,PenciDesign news7tamil RegardsClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated January 1, 2020 at 4:46am   2 Most recent comment from Penci Design:Hi, Please deactivated all plugin ( excrept plugins come form the theme and try it again ) - If it work, let's enable each plugin to check what's plugin caused this issue. If it doesn' ... amandajholden Elementor Safe ModeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 1, 2020 at 2:41am   2 Most recent comment from PenciDesign:Hi,Please make sure you updated all the recommend plugins after updated the theme - like on this imageIf after updated everything and you see the issue still appears, please try to deactivate all plug ... PrimariusLoL H1 HeadingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 31, 2020 at 5:20pm   4 Most recent comment from PenciDesign:Hi,It should be:  Word1 Word2Best Regards,PenciDesign jb13mail AMP cacheClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 31, 2020 at 3:59pm   4 Most recent comment from PenciDesign:Hi,YesThere is nothing could delay the publication on the AMP from the theme & our AMP plugin.Best Regards,PenciDesign samanthaestchic Adding a sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 31, 2020 at 2:09am   2 Most recent comment from PenciDesign:Hi,You can go to Customize > Featured Slider > General > on "Featured Slider Style" select a Full-Width slider as you want.Example: Style 3, Style 5, Style 28... etcBest Regards,PenciDesign 5against4 Scroll not working in vertical on mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 30, 2020 at 9:25pm   5 Most recent comment from 5against4:Looks like it was a pop-up plug in i was using. Now deactivated and the problem is solved. Thanks!  lakindu93 Need to upgrade theme to latest stable versionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 30, 2020 at 3:10pm   6 Most recent comment from lakindu93:Now it worked. Thanks. Marksense instead of actual icons just square is visiblwClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 30, 2020 at 2:09pm   6 Most recent comment from PenciDesign:Hi,I just updated the theme to latest version of Soledad and everything working fine now.Best Regards,PenciDesign sarraherring Changing dimensions of blog sizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 30, 2020 at 5:22am   4 Most recent comment from almondsurf:This helped, thank you! grandiaseh Image caption font sizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 30, 2020 at 5:10am   3 Most recent comment from grandiaseh:Amazing CSS, You are so intelligent. Thank you for help.Have a nice day. Ricsca order commentsClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated December 30, 2020 at 1:52am   2 Most recent comment from Penci Design:Hi,About change order comments, unfortunately, currently, pennews theme doesn't support change order commentsAbout disable wordpress comments,thank you for your all feedback. I will check it .Be ... gn02237510 I forgot my Envato token, please help me retrieve itClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 29, 2020 at 3:55pm   2 Most recent comment from PenciDesign:Hi,If you forgot it, you can login to your Envato account and go to https://build.envato.com/my-apps and you can see your Token there.Best Regards,PenciDesign