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Public Tickets

JoeBurgett26 Problem Uploading Soledad To WebsiteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 19, 2020 at 6:07pm   3 Most recent comment from JoeBurgett26:Thank you so much.I was able to figure out that the issue came down to the download. Documentation was there but Wordpress only wanted to utilize the WordPress files! lol mesak Import Demo Data Not WorkingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 19, 2020 at 12:42pm   5 Most recent comment from mesak:thank you very much. i'll check my hosting support  websocket  sprysparrow Change Already Subscribed MessageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 19, 2020 at 3:47am   2 Most recent comment from PenciDesign:Hi,As I can see you're usign subscrible from Jetpack plugin.So, please check settings from that plugin to know how to change it.Best Regards,PenciDesign khutsishvili soledad post background color changeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 19, 2020 at 3:40am   4 Most recent comment from PenciDesign:Hi,Because you're using list layout before, now, you changed it to another layout.Now, please add more this code to Customize > Custom CSS to do that: ul.penci-grid li.grid-style{ background ... leardfazliu How to change Homepage name?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 19, 2020 at 3:17am   6 Most recent comment from PenciDesign:Hi,1/ You can click here to insert values - check this image: http://prntscr.com/u1z5apAnd you can remove the text "Reprino" on your "SEO title" if you want.2/ Because you've disabled showing ca ... evkmcintosh Strange box at very bottom of screenClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 18, 2020 at 7:32pm   2 Most recent comment from evkmcintosh:Nevermind, fixed it! mishimoron Media button not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 18, 2020 at 3:47pm   2 Most recent comment from PenciDesign:Hi, Yeah, let's go and update the theme to version 7.3.5 by do following this guide. After update the theme to latest version, don't forget updates plugins via Appearance > Install Plugins ... jkelly1201 Can't update the new Soledad versionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 18, 2020 at 3:46pm   2 Most recent comment from PenciDesign:Hi, In the past, we’ve used auto-update platform from WP-Updates: http://wp-updates.com/ ( It’s a paid service from a third-party company – not from us ) and the updates platform from them has i ... Artpop_723 Fonts Size and Clickable element to close togetherClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 18, 2020 at 9:03am   6 Most recent comment from PenciDesign:Hi,Let's copy the code I sent you and "add more" ( not replace ) to the end of Customize > Custom CSS box.After that, clear all the cache and check your site again on mobile to see - and check i ... joebinder WebsiteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 18, 2020 at 8:50am   2 Most recent comment from PenciDesign:Hi,With this requirements, I recommend you put the embed video to Customize > Single Posts Options > Add Google Adsense/Custom HTML code below post descriptionAnd you can hide the featured images aut ... pakashastra Button featureClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 18, 2020 at 8:26am   2 Most recent comment from PenciDesign:Hi,Currently, you can't do that. We're considering to add more this feature in the next update version of Soledad.Please wait for itBest Regards,PenciDesign layiwola008 Unable To Switch DemoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 17, 2020 at 3:39pm   2 Most recent comment from PenciDesign:Hi,It seems you didn't read the "NOTE IMPORTANT" on the import demo data page ( Appearance > Install Plugins ). After import a new demo, you should uninstall old demo.For now, if your site is ne ... noshad19 WordPress 5.5 and Open GraphClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 17, 2020 at 1:36pm   2 Most recent comment from PenciDesign:Hi,I just tried sharing a post from your site on facebook and I see it's working fine:http://prntscr.com/u1032oBest Regards,PenciDesign RestlessInTexas Posts summary page by categoryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 17, 2020 at 3:12am   2 Most recent comment from PenciDesign:Hi,No - you can change the layout for your category pages via Customize > Genearl Options > on "Category, Tags, Search, Archive Layout" > select "List Posts" or another layout as you want.Best Regards ... Signia Upgrade WP 5.5Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 17, 2020 at 2:55am   2 Most recent comment from PenciDesign:Hi, Yes, we've updated it some days ago. Please do following this guide to update the theme for compatible with WordPress 5.5 After update the theme to latest version, don't forget updates ...