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Public Tickets

AlejandraUndurraga InstallationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 13, 2020 at 2:34am   2 Most recent comment from PenciDesign:Hi,Thank you for loving our theme.By default, all the content of those posts/pages will move to Soledad without any issue.But, for all the pages you've used elements from Simplemag theme, you nee ... stlmedia iframe issueClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated December 12, 2020 at 6:12pm   2 Most recent comment from Penci Design:Hi, Please deactivated all plugin ( excrept plugins come form the theme and try it again ) - If it work, let's enable each plugin to check what's plugin caused this issue. If it doesn' ... raghavjr Featured Slider does not have gradient colorClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated December 12, 2020 at 6:09pm   2 Most recent comment from Penci Design:Hi,Please try edit  featured slider shortcode then choose Item style is gradient color as screenshot https://prnt.sc/w1a81nBest Regards,PenciDesign Ricsca The cild theme is not like the parent themeClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated December 12, 2020 at 5:55pm   4 Most recent comment from Penci Design:Hi,If you want use child theme, you need export customizer data before active child theme of PenNews theme.to export or import customizer data, please use Customizer Export/Import plugin :https://word ... Ricsca Garden theme FontClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated December 12, 2020 at 5:44pm   2 Most recent comment from Penci Design:Hi,I'm not clear about the question.Garden theme is not oursBest Regards,PenciDesign AlejandraUndurraga Soledad Shortcodes accordionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 12, 2020 at 4:43pm   3 Most recent comment from AlejandraUndurraga:Thanks!! fabaff themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 12, 2020 at 3:17pm   6 Most recent comment from fabaff:Many thanks!Br/Fabio sagyaron Images copyrightsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 12, 2020 at 3:04am   2 Most recent comment from PenciDesign:Hi,Yes, you can. It's free images.Best Regards,PenciDesign Lucianacruzeiro SidebarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 12, 2020 at 2:44am   2 Most recent comment from PenciDesign:Hi,1/ That's sticky sidebar - it's sticky when you scroll down or scroll up. If you don't want to use sticky sidebar, you can disable it via Customize > General > General Settings > and ... traceygene Mobile menu does not work on phoneClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 12, 2020 at 2:34am   12 Most recent comment from PenciDesign:Hi,I just un-check on "Caching for Mobile" and clear all the cache then check it again on mobile.Best Regards,PenciDesign petyadesign Theme moveClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 12, 2020 at 2:33am   4 Most recent comment from PenciDesign:Hi,Can you make your site live and show me the URL has this issue? Why portfolio doesn't load here?Best Regards,PenciDesign vaninasimon Mailchimp sign-up formClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 11, 2020 at 3:46pm   6 Most recent comment from PenciDesign:Hi,Because WordPress provide an attachment page for attachments - include images.You can go to Dashboard > Media > click on any image to see detail > you can see "View attachment page" - by default, t ... menschnaturundhandwerk Recurring error: Stylesheet style.css missingClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated December 11, 2020 at 3:38pm   2 Most recent comment from PenciDesign:Hi,Your installation is wrong. You need to extract the download package and use soledad.zip file for your installation.Please check more on this guideBest Regards,PenciDesign nsaurin Header Slogan TextClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 11, 2020 at 3:17pm   12 Most recent comment from nsaurin:Hi,It would be really nice to be able to remove the H2 from the slogan from the template settings interface. Because after an SEO audit of my site, the agency I worked with told me that it was not a g ... Lucas Wang Version updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 11, 2020 at 5:13am   2 Most recent comment from PenciDesign:Hi,You can check updates changelog here to know what's current latest version.And check this guide to know how to update this theme:https://pencidesign.ticksy.com/article/15633/Best Regards,Penci ...