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Public Tickets

jennyelisabeth Featured image & image captionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 24, 2020 at 11:06am   13 Most recent comment from jennyelisabeth:Thank you! I appreciate it! cicikw quote not showing properlyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 24, 2020 at 8:34am   6 Most recent comment from PenciDesign:Hi,Yes, let's put the code as I sent in a next line.Best Regards,PenciDesign melspringteng Mediavine AMP Ads Not Loading on Pages Created by Penci Soledad AMPClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 24, 2020 at 8:33am   2 Most recent comment from PenciDesign:Hi,Thank you for purchased our theme.As I see on the guide you sent:https://github.com/ampproject/amphtml/blob/master/ads/mediavine.mdHere is the points you need to know from Mediavine ads:1/ The ads ... jf77 FB not scraping cover imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 24, 2020 at 2:48am   2 Most recent comment from PenciDesign:Hi,When I try sharing a post on your site to facebook, I see it displayed good - it get the images you've defined from Yoast SEO - check this image: http://prntscr.com/umt06uBest Regards,PenciDe ... obit8 Transparent header on Home PageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 23, 2020 at 4:26pm   2 Most recent comment from PenciDesign:Hi,This is an issue with Elementor Pro plugin. It auto override the sticky header from the theme and caused this issue.You can fix it by install & activate plugin  Code Snippets.After that, go to Da ... craypen peng About Me ImageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 23, 2020 at 3:56pm   3 Most recent comment from craypen peng:Thanks a lotI saw it Cheersalex veryfp blurred images between Soledad and StorefrontClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 23, 2020 at 3:35pm   6 Most recent comment from PenciDesign:Hi,The issue here doesn't based on the image ratio, you need to change the image size number via Customize > Woocommerce > Product Images > Thumbnail width > change it to a value like 600After ... craypen peng Gap between homepage header and contentClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 23, 2020 at 7:00am   3 Most recent comment from craypen peng:thanks a lot molinapirata I can't translate the themeClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated September 23, 2020 at 4:17am   9 Most recent comment from Penci Design:Hi,yeah, If have trouble using theme. Please contact with us. We check it help you.Best Regards,PenciDesign mtnetadmin GradationClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated September 23, 2020 at 4:13am   6 Most recent comment from Penci Design:Hi, Please  send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a lock on this help you. Best ... Samkung link disconnection_*Full Documentatio*nClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 23, 2020 at 3:55am   2 Most recent comment from PenciDesign:Hi,I can access it normal: http://prntscr.com/um77ihPlease try again with this URL:http://soledad.pencidesign.com/soledad-document/It's not go with https:// Best Regards,PenciDesign tushita123 SidebarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 23, 2020 at 3:40am   7 Most recent comment from PenciDesign:Hi,Ahh, this issue caused by you didn't setup sidebar for hindi language on https://khatabook.com/blog/Please go to Appearance > Widgets > check your settings for widgets on the main sidebar t ... chafolks Post open in a new TABClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 23, 2020 at 3:05am   4 Most recent comment from PenciDesign:Hi @PlumainNaomie,We've replied your email a long time ago via email:  naomie@min**mefree.comPlease check it.And please don't put reply to tickets of other customers because they will get ... tushita123 topbarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 22, 2020 at 3:05pm   6 Most recent comment from PenciDesign:Hi,Yes, you can. When you go to Appearance > Menus > scroll down to bottom you will see Polylang plugin auto created each Topbar Menu for each language.Now, you just need create each menu and check to ... veryfp - or- text on cartClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 22, 2020 at 8:46am   4 Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to remove it: .wcppec-checkout-buttons__separator{ display: none; } Best Regards,PenciDesign