Public Tickets
grandiaseh
inspect find some errorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 20, 2020 at 2:32am
9
Most recent comment from grandiaseh:Hi , very sorry， no more issue. Thank you so much.
Andres Navarro
Hamburger MenuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 20, 2020 at 2:02am
2
Most recent comment from PenciDesign:Hi,You can change it via Customize > Logo & Header > Vertical Mobile NavigationBest Regards,PenciDesign
Andres Navarro
AMP not validClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 19, 2020 at 12:18pm
6
Most recent comment from Andres Navarro:I already fixed the problem, it was because os this plugin:Table of Contents PlusI deactivated and I installed another one with the same function that is working well:Easy Table of Contents
joeholberg
error on widgetsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 19, 2020 at 10:50am
2
Most recent comment from PenciDesign:Hi,Have you changed the theme to another theme before? Because when you do that, WordPress will auto-remove all the widgets from the theme.. It applies to all WP themes, not just for our theme..With t ...
naama30
sliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 19, 2020 at 10:17am
2
Most recent comment from PenciDesign:Hi,I can see the slider & widgets from my-end: http://prntscr.com/w5xkyhSo, I think that's caching issues only. Please clear all the cache and check again your site on anonymous browsers to get ...
kaushikchada
Speed IssueClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 19, 2020 at 10:16am
2
Most recent comment from PenciDesign:Hi,
First, please go and update the theme to latest version - version 7.6.1
Please do follow this guide to get auto-updates with one-click: https://pencidesign.ticksy.com/article/15633/ - please do ...
grandiaseh
preloaded problemClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 19, 2020 at 10:14am
2
Most recent comment from PenciDesign:Hi,That's warrings from Chrome browsers - it's not errors. And it doesn't affect anything to your site, so you can ignore those warnings.Best Regards,PenciDesign
mtnetadmin
media.php implode functionClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated December 18, 2020 at 9:54pm
2
Most recent comment from Penci Design:Hi,Thank you for your all feedback.I update the fixed to the latest update version of PenNews themeBest Regards,PenciDesign
pbourelly Bourelly
Mobile language switcherClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 18, 2020 at 12:20pm
10
Most recent comment from PenciDesign:Hi,The tablet is fine. Because the topbar doesn't enough the space to display all the text, so it drop a new line. That's normal and it's not a bug.Best Regards,PenciDesign
wallus
view countClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 17, 2020 at 6:40pm
3
Most recent comment from djlefave:This would be helpful as I am using a post duplicator. Whenever I duplicate the post, the previous post's view count remains associated with the new/cloned post.
manojpvt
After updating to WordPress 5.6Closed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated December 16, 2020 at 9:57pm
7
Most recent comment from Penci Design:Hi,Please try go to Customizer > Addtional CSS then add custom css to do that
.penci-block-vc .penci-subcat-filter .penci-subcat-list { visibility: visible !important;}Best Regards,PenciDesign
jimfarg
Error in formattingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 16, 2020 at 4:41pm
6
Most recent comment from PenciDesign:Hi,As I see, you're using WP Rocket, with this plugin - after clear the cache, you need to wait a few time. Because the caching from this plugin will live for a specific time - and inside that t ...
BIANCHINI LARA
register buttonClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 16, 2020 at 4:38pm
2
Most recent comment from PenciDesign:Hi,Thank you for purchased our theme.At this moment, this theme doesn't support the "Log in / register" menu item on the main navigation.I think you can use widget "Soledad Login/Register" ( A ...
mattzink7
singe post stylesClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated December 16, 2020 at 11:20am
3
Most recent comment from mattzink7:thank you very much.
fabaff
load more button stuckClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 16, 2020 at 9:11am
7
Most recent comment from PenciDesign:Hi,Strange, I can see it works fine from my-end on Chrome..Can you please check it again on another computer with Chrome? I think that's issue from your-end only.Best Regards,PenciDesign