Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

miki31-7 No update notificationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 13, 2020 at 3:38am   2 Most recent comment from PenciDesign:Hi,In the past, we’ve used auto-update platform from WP-Updates: http://wp-updates.com/ ( It’s a paid service from a third-party company – not from us ) and the updates flatform from them has is ... heideblomme List-Icons won't showClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 12, 2020 at 6:04pm   3 Most recent comment from heideblomme:That helped! Thank you very much! ♥ kthomashumes Twitter CardClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 12, 2020 at 2:35pm   2 Most recent comment from PenciDesign:Hi,Some of fileds from Twitter will take from Facebook data - so, please go to SEO > Social > and make sure:1/ You've selected enable Twitter card meta data and the default card type to use is " ... AshleyBarnett112 WooCommerceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 12, 2020 at 2:15pm   3 Most recent comment from AshleyBarnett112:Excellent thank you! Mari-Jen Problem with Menu CategoryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 12, 2020 at 11:50am   5 Most recent comment from Mari-Jen:Oh excellent! I've just tried it and it is exactly what I was looking for :-)Thank your for your quick reply and for your help. Great!Maria Decospauline UpdateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 12, 2020 at 11:22am   9 Most recent comment from PenciDesign:Hi,Please go to edit a post > Press Ctrl + F5 sometimes to clear the browser cache and check it again.Deactivate Vafpress Post Formats UI plugin doesn't affect anything on your site if you don&# ... anindyabaidya ReviewClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 12, 2020 at 9:50am   2 Most recent comment from PenciDesign:Hi,Thank you so much for give us a feedback.You can login to your themeforest account ( the account you're using to buy this theme ) and give us an rating on download pageBest Regards,PenciDesig ... cuxxie88 Vafpress Post Formats UI in wp 5.5Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 12, 2020 at 9:28am   4 Most recent comment from cuxxie88:nevermind it worked Bogdan Iosifaru theme updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 12, 2020 at 7:27am   3 Most recent comment from Bogdan Iosifaru:Hi,it worked everything is fine.Thx so much fridel Customize not workClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 12, 2020 at 2:56am   2 Most recent comment from PenciDesign:Hi,First, Please try deactivate all plugins ( except plugins come from the theme ) and try it again. If it works, let's enable each plugin to check what's plugin caused this issue. If it st ... Allen Yeung AMP version not showing custom fontClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 12, 2020 at 2:53am   2 Most recent comment from PenciDesign:Hi,Yeah, the AMP version doesn't allow for custom fonts - it just allows for Google fonts. So, you need to select again the fonts for yourself via Appearance > Customizer AMP ( NOT "Customize" ) ... foodiepaleo i need to activate pinterest and instagram like a feed of those socialClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 12, 2020 at 2:51am   2 Most recent comment from PenciDesign:Hi,1/ For config Instagram, please check guide hereFor config Pinterest, you can go to Appearance > Widgets > drag & drop widgets "Soledad Pinterest Widget" to "Main Sidebar" or other sidebar and conf ... CalculatedTraveller WebP featured image not displayingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 12, 2020 at 2:48am   9 Most recent comment from PenciDesign:Hi,1/ You can enable lazyload images from the theme via:Enable lazyload images on category mega menu on Customize > Logo and Header Options  Enable lazyload images on all layouts, widgets on Customiz ... anindyabaidya Display picturesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 12, 2020 at 2:46am   2 Most recent comment from PenciDesign:Hi,Google recommend you use WebP images - instead of jpg, png or other image types.But, this is not needed to do that. Because Google page speed doesn't reflect your site speed is fast.Your site ... anindyabaidya No ParagraphsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 12, 2020 at 2:44am   2 Most recent comment from PenciDesign:Hi,First, the plugin Vafpress Post Format UI doesn't affect anything to paragraphs, it's a plugin to help you can create post formats.Second, I've checked your posts and I see it alrea ...