Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

sam_opp Update themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 26, 2020 at 11:49pm   4 Most recent comment from PenciDesign:Hi @InnaTK,Please create a new ticket with detail what's your issue and our support team will check it to help you. Don't put reply to tickets of another people because they will get notice ... almondsurf faviconClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 26, 2020 at 8:56pm   3 Most recent comment from almondsurf:Worked perfectly! Thank you for the quick reply.I did not expect your team to reply on Christmas day. The PenciDesign theme support is the best I've ever worked with. Thank you, guys! Andres Navarro Siticky Sidebar in HomepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 26, 2020 at 2:42am   3 Most recent comment from PenciDesign:Hi,You're using Elementor to config the homepage and we've mentioned this issue on this video tutorial.Please check this video tutorial ( from 4' 00s ).You need to edit your homepage b ... Andres Navarro AMP with Google Analytics 4Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 25, 2020 at 2:01am   2 Most recent comment from PenciDesign:Hi,At this moment, Google Analytics 4 doesn't really for use on AMP.. So, you can't do that.https://support.google.com/analytics/thread/78279562?hl=enWe need to wait Google update more about ... nicola85feltre domain transfertClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 25, 2020 at 1:53am   2 Most recent comment from PenciDesign:Hi,You can do the transfer normally. Just need to make sure you've deactivate & remove the theme on old site before activate the theme on new siteBest Regards,PenciDesign ignatescuadi25 DesignClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 24, 2020 at 3:15pm   8 Most recent comment from PenciDesign:Hi,Yes, it still works normally. You can give it a try.Best Regards,PenciDesign akknobloch Penci SliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 24, 2020 at 4:42am   4 Most recent comment from PenciDesign:Hi,The image I sent for you is my checked on firefox I see everything still working normal.Best Regards,PenciDesign almondsurf Adding a buttonClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 24, 2020 at 1:47am   8 Most recent comment from PenciDesign:Hi,If you're using this button inside posts, the CSS for links can override it.So, you can change the code to: /* Button Syling */ a.penci-general-button, .post-entry a.penci-general-button { ... pbourelly Bourelly MegamenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 23, 2020 at 3:46pm   2 Most recent comment from PenciDesign:Hi,You can't display all posts by using a category mega menu.. It will make your menu too heavy..I recommend you create categories/pages and link it to your menu to help customers can find it bet ... KaylaF Update tokenClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 23, 2020 at 3:31pm   4 Most recent comment from PenciDesign:Hi,I've updated the token to help you.Best Regards,PenciDesign videotape62 [Penci Slider] Font sizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 23, 2020 at 6:27am   1 Most recent comment from videotape62:Is there a way to define different font size for Penci slider ?One font size for desktop, one for tablet and one for mobile for example ?EDIT: I found it, just click on the icon next to font size ! OniOnXT Fonts on mobile devicesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 23, 2020 at 2:58am   2 Most recent comment from PenciDesign:Hi,I've checked your site and I see all the fonts from the theme doesn't appear on your front-end.It seems you've selected something to remove Google Fonts loads on your site. The theme ... sarraherring Styling Footer WidgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 23, 2020 at 2:44am   2 Most recent comment from PenciDesign:Hi,You can try add more this code to Customize > Custom CSS to do all of that: #widget-area{ border-top: none; } .footer-widget-wrapper .widget .widget-title .inner-arrow{ border-bottom: none; padding ... Michael Conrad Video at home topClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 23, 2020 at 2:28am   2 Most recent comment from PenciDesign:Hi,I can see the video running fine from my-end: http://prntscr.com/w87af2Best Regards,PenciDesign Tripp Taylor MobileClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated December 23, 2020 at 2:17am   2 Most recent comment from Penci Design:Hi, 1/ how do I modify what is seen under my post content?  Do you want custom position of element as screenshot https://prnt.sc/w86tzl ? If right, unfortunately, currently , pennews theme doesn&# ...