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Public Tickets

chafolks Post open in a new TABClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 23, 2020 at 3:05am   4 Most recent comment from PenciDesign:Hi @PlumainNaomie,We've replied your email a long time ago via email:  naomie@min**mefree.comPlease check it.And please don't put reply to tickets of other customers because they will get ... tushita123 topbarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 22, 2020 at 3:05pm   6 Most recent comment from PenciDesign:Hi,Yes, you can. When you go to Appearance > Menus > scroll down to bottom you will see Polylang plugin auto created each Topbar Menu for each language.Now, you just need create each menu and check to ... veryfp - or- text on cartClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 22, 2020 at 8:46am   4 Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to remove it: .wcppec-checkout-buttons__separator{ display: none; } Best Regards,PenciDesign M_Chen Featured Article section on HomepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 22, 2020 at 8:34am   2 Most recent comment from PenciDesign:Hi,I think your mentioning config featured categories on the homepage. So, please check the guide for it hereBest Regards,PenciDesign Allen Yeung Preload Key RequestClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 22, 2020 at 3:26am   4 Most recent comment from PenciDesign:Hi, It can't work because you've combined all the CSS by use option combined CSS from plugin "SG Optimize"This option will be remove all the key request from each stylesheet.Best Regards,Pen ... tushita123 Menu ProblemClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 22, 2020 at 3:12am   3 Most recent comment from PenciDesign:Hi,It should be works on all pages. I think you have caching issues, please make sure you've clear all the cache and check it again.Best Regards,PenciDesign tushita123 Language dropdown problemClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 22, 2020 at 3:08am   2 Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to showing dropdown on mobile: @media only screen and (max-width: 960px){ .penci-top-bar.topbar-menu{ padding-bottom: 10px; } ul.penci-topbar ... zalahmar Change MPN to UPC in Penci-ReviewClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 21, 2020 at 3:35am   2 Most recent comment from PenciDesign:Hi, As the guide from Google - it doesn't support to change MNP to UPC - you can see more here: https://developers.google.com/search/docs/data-types/review-snippet#embedded-review-example Check t ... Sandra Remove Border from WidgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 21, 2020 at 2:52am   5 Most recent comment from PenciDesign:Hi, Please make sure you've updated the theme to latest version 7.3.6 - if not, let's update the theme by do following this guide. After update the theme to latest version, don't for ... kailikea Remove category labelClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 20, 2020 at 11:03am   3 Most recent comment from kailikea:That was exactly what I needed, thank you! m28006 Instagram WidgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 20, 2020 at 8:22am   3 Most recent comment from m28006:thanks, that worked ! shinomido Change background of H1-H6 tagsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 19, 2020 at 9:45pm   5 Most recent comment from shinomido:It works well!! Thank you so much! fridaroam Media ButtonClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 19, 2020 at 3:11am   2 Most recent comment from PenciDesign:Hi,You can find what's plugin caused this issue by deactivate all plugins ( except plugins come from the theme ) and try it again. If it works, let's enable each plugin to check what's ... janwith Penci Recipe PluginClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 19, 2020 at 3:06am   2 Most recent comment from PenciDesign:Hi,Yeah, if you remove the plugin EASY RECIPE PLUS plugin - All your recipes you written before by use this plugin will gone with the plugin.It can't be keep or move to Penci Recipe plugin beca ... Shutupandeat Updating themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 19, 2020 at 2:58am   2 Most recent comment from PenciDesign:Hi,This issue caused by the file permission settings from your hosting.With this issue, please contact with your hosting provider and ask them about this. It's not issue related with the theme it ...