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Public Tickets

anthony154 copyright infringementClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 7, 2020 at 9:20am   3 Most recent comment from PenciDesign:Hi,I really don't know how to solve it It's outside what we can control.Maybe someone love your site and clone it... I think you should contact with owner of that site to solved it. Because ... Rorylofthouse21 Read more text not changingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 7, 2020 at 8:42am   4 Most recent comment from PenciDesign:Hi,It's from Woocommerce plugin, we don't know where it located.Also, you can't edit in the Woocommerce file, because when you update it, all your edited will gone.So, please check the ... marsm Leading on main textClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 7, 2020 at 8:12am   4 Most recent comment from marsm:Thank you. That worked nicely. dstipe imagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 7, 2020 at 8:00am   3 Most recent comment from PenciDesign:Hi,It seems you've enabled the lazyload images from a plugin like Jetpack or SG Optimize or WP Rocket or another plugin.Let's check and disable it because the theme already supports lazyload ... uncklebofficial Padding?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 7, 2020 at 7:54am   3 Most recent comment from PenciDesign:Hi, Please understand we're in a different time-zone, so if your ticket is outside our work time, you need to wait.For your issue, it can't be done because the body boxed needs to padding wi ... KatkaG Custom Link for Read MoreClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 6, 2020 at 4:30pm   3 Most recent comment from KatkaG:Thank you. All good now.  Lilli123 Getting rid of the "Just another wordpress site"Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 6, 2020 at 9:36am   2 Most recent comment from PenciDesign:Hi,You can change or remove it via Dashboard > Settings > GeneralBest Regards,PenciDesign Fadi Madhoun Line Spacing (Single Post) and Font Style (Quote and Signup Forms)Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 6, 2020 at 9:34am   4 Most recent comment from PenciDesign:Hi,If you want to apply the line-height for bullet point, please add more this code to Customize > Custom CSS: .post-entry ul li{ line-height: 1.9; } Best Regards,PenciDesign rolenlo426 Facebook page box widgetsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 6, 2020 at 9:31am   2 Most recent comment from PenciDesign:Hi,I see it still displayed fine:http://prntscr.com/tuz8l0But, I recommend you set a cover image for your facebook page ( https://www.facebook.com/ogoodtoday/ ) to get "Soledad Facebook Page" widget ... arintala Heading Title for Homepage Mailchimp Subscribe BoxClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 6, 2020 at 9:22am   4 Most recent comment from PenciDesign:Hi,What do you want to follow here?I've said with you for use element "Penci Mailchimp" ( check this image ) from Elementor to get it, have you tried it?Best Regards,PenciDesign jessicalouise101 error updatingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 6, 2020 at 5:05am   2 Most recent comment from PenciDesign:Hi, In the past, we’ve used auto-update platform from WP-Updates: http://wp-updates.com/ ( It’s a paid service from a third-party company – not from us ) and the updates flatform from them has i ... bureauetkomma Featured images do not showClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 6, 2020 at 5:04am   4 Most recent comment from PenciDesign:Hi,You can keep "SG Optimize" plugin - but let's disable the lazyload images & lazyload video features from settings of the plugin - it will works fine also.Best Regards,PenciDesign EsaSenorita Instagram Feed not displaying photosClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 5, 2020 at 6:01pm   2 Most recent comment from PenciDesign:Hi,Please go to Appearance > Widgets > drag & drop widget "Soledad Instagram Feed" to your sidebar > click on URL there to get Instagram Token and ID & fill to the fields + do other config > and check ... MohamedAbdelli Site idendityClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated August 5, 2020 at 4:06pm   2 Most recent comment from Penci Design:Hi,Please install and active Yoast Seo plugin then check this guide  to know how to add Facebook’s OpenGraph meta tagsBest Regards,PenciDesign MohamedAbdelli ad placmentClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated August 5, 2020 at 3:46pm   2 Most recent comment from Penci Design:Hi, You can copy the code from google adsense and put it to anywhere you want the ads display, here is all ads space inside the theme now: - Customize > Homepage Options > Add Google Adsense Code Bel ...