Public Tickets
ageingrebel
Import Demo DataClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 9, 2020 at 2:16pm
2
Most recent comment from PenciDesign:Hi,This issue caused by you didn't install & activate plugin "Penci Soledad Demo Importer"Please go to Appearance > Install Plugins > install & activate the plugins there.Best Regards,PenciDesign
paradise_passport
Elementor compatibilityClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 9, 2020 at 1:28pm
2
Most recent comment from PenciDesign:Hi,
This issue caused by latest update from Elementor. And we've fixed it in the latest update of Soledad a long time ago.
Please make sure you've updated the theme to latest version 7.3.6 ...
MadeTwoTravel
Plugin updateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 9, 2020 at 1:27pm
2
Most recent comment from PenciDesign:Hi,This issue caused by latest update from Elementor. And we've fixed it in the latest update of Soledad.
Please make sure you've updated the theme to latest version 7.3.6 by do following ...
shirleydt
look and feel of the recipeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 9, 2020 at 4:37am
4
Most recent comment from PenciDesign:Hi,The owner of that site using a premium plugin to create the recipe card - here is that plugin:https://www.wptasty.com/tasty-recipesBest Regards,PenciDesign
VargisKhan
Sharing Posts and Related PostsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 9, 2020 at 3:44am
2
Most recent comment from PenciDesign:Hi,The theme already supports those features.You can go to Customize > Single Post Options > make sure you don't check to "Hide Share Box" and "Hide Related Posts"Best Regards,PenciDesign
miki31-7
Small text in back-endClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 9, 2020 at 3:34am
5
Most recent comment from PenciDesign:Hi,You see it's different because you've changed the font size for paragraphs from your-end. But, too many customers is happy with 14px on the front-end...Also, this is a hook and currently ...
Prattys
How to add an extra element (banner) to an installed Soledad themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 9, 2020 at 12:39am
3
Most recent comment from Prattys:I am not sure how to close a ticket? But this is all done now - thanks for your help. You can close this ticket!
Prattys
How to I install the latest upgrade to my websiteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 9, 2020 at 12:38am
2
Most recent comment from Prattys:Hi again - sorry I have managed to work it out! I found the article with the video explaining what to do. You can cancel this ticket!! Thanks and apologies!
tim-nieuwpoort
Text in buttonClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 8, 2020 at 9:48am
3
Most recent comment from tim-nieuwpoort:Thanks :)
f2moser
layout is messed upClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 8, 2020 at 8:53am
2
Most recent comment from PenciDesign:Hi,
Please make sure you've updated the theme to version 7.3.6 by do following this guide.
After update the theme to latest version, don't forget updates plugins via Appearance > Install ...
tim-nieuwpoort
Recipe carroussel GoogleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 8, 2020 at 8:09am
5
Most recent comment from tim-nieuwpoort:Oke!
anthony154
MY POST EDIT PAGE IS HAVING ISSUESClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 8, 2020 at 7:33am
5
Most recent comment from PenciDesign:Hi @anthony,It seems that's spam message from a spamer. I've deleted it.Best Regards,PenciDesign
KatkaG
WooCommerce Category/Archive PageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 8, 2020 at 4:21am
3
Most recent comment from KatkaG:Hi. Yes!!! Thank you and sorry for bugging you. I didn’t realize I could do that. I knew I could add text on the main shop page but not the categories. Have a great day.
chafolks
Change the style of Header and the MenuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 7, 2020 at 3:37am
2
Most recent comment from PenciDesign:Hi,You can change the header style via Customize > Logo and Header Options > Header Layout > select "Header Style 3"And by default, this header style supports one banner only.But, you can use custom H ...
readutation
How to add background color to blockquoteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 7, 2020 at 3:15am
6
Most recent comment from PenciDesign:Hi,You can try add more this code to Customize > Custom CSS to do that:
.wp-block-quote.is-style-large, .wp-block-quote.is-large{ background: #cccccc; border-left: 4px solid #e0bbe4 !important; }
Cha ...