Public Tickets
yossifk
customize social media for multiple langClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 8, 2020 at 3:51am
2
Most recent comment from PenciDesign:Hi,Unfortunately, currently there is no way to do that..Best Regards,PenciDesign
Julio César Torres G.
Informe sobre móduloClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 8, 2020 at 3:50am
2
Most recent comment from PenciDesign:Hi,It's element "Penci Featured Category" from Elementor.Best Regards,PenciDesign
Julio César Torres G.
videos ilegiblesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 8, 2020 at 3:50am
2
Most recent comment from PenciDesign:Hi,If you see the video is blurry - click to this button to change the video quality: http://prntscr.com/tdsrr8
Also, in next times, please use English only to post your questions - sorry because we ...
Sambacca
Font in recipe cardClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 8, 2020 at 3:34am
7
Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to do that:
.wrapper-penci-recipe p, .wrapper-penci-recipe span, .wrapper-penci-recipe ul, .wrapper-penci-recipe ul li, .wrapper-penci-recipe ...
northcountynews
Default thumnailClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated July 8, 2020 at 1:05am
4
Most recent comment from Penci Design:Hi,Please go to PenNews/images/no-image.jpg file as screenshot https://prnt.sc/tdqx9aif you want change image default, please change the imageBest Regards,PenciDesign
AngeloBarraco
layersliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 7, 2020 at 3:16am
2
Most recent comment from PenciDesign:Hi,We've said about this issue in the documentation for Soledad theme here - please take it a look.Best Regards,PenciDesign
StIIvII
Header NavigationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 6, 2020 at 8:03am
2
Most recent comment from PenciDesign:Hi,Please remove menu item "Trailer" hereAfter that, go to Posts > Categories > edit category "Trailer" > on "Parent Category" > select category "Entertaiment"Make sure your category "Trailer" has at ...
ayamelliott
Mobile Logo HeaderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 6, 2020 at 8:00am
6
Most recent comment from PenciDesign:Hi @arnize,Please createa a new ticket and our support team will check it help you. Please don't put reply to tickets of other people because their will get notice email from your reply.Best Rega ...
keipidesu
Post Meta Data Section (change format)Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 6, 2020 at 2:54am
2
Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support this feature. To do that, you need to edit multiple files inside this theme and it take much time to do.. And we don't provide support ...
juliannamcdowell
Instagram Footer Widget IssueClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 5, 2020 at 7:58pm
3
Most recent comment from juliannamcdowell:Looks like that worked - thank you for your help! :)
nyehouse
Coming Soon PageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 5, 2020 at 4:25pm
2
Most recent comment from PenciDesign:Hi,We don't provide comming soon page because it's not needed. You can pick any comming soon plugin and use it until your website live and you can remove itYou can try with this plugin:https ...
chafolks
Remove About US from the home pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 4, 2020 at 4:02pm
3
Most recent comment from chafolks:Thank you, sorry I didn't know that the right click of the mouse gives delete option. Problem resolved.
r7nam
Hello How do I solve this problem Beauty Blog 3Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 4, 2020 at 3:43pm
9
Most recent comment from r7nam:All problems have been solved. Thank you, you are the bestThank you very much, goodbye
everythinghealthy
Updating the theme to the latest version; instagram feed not workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 4, 2020 at 3:26pm
2
Most recent comment from PenciDesign:Hi,1/ About updates: We’ve used auto-update platform from WP-Updates: http://wp-updates.com/ ( It’s a paid service from a third-party company - not from us ) and it seems the updates flatform f ...
tanyoch
"Import demo data" is missingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated July 4, 2020 at 2:56pm
2
Most recent comment from PenciDesign:Hi,This issue caused by you didn't activate plugins - please click here to activate plugins - check this image: http://prntscr.com/tbrcs8Let's activate plugins you need for use and make sur ...