Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

slavkozivkovic Top Menu errorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 22, 2020 at 9:26pm   5 Most recent comment from slavkozivkovic:Thank you so much for the update, you are the best! ericdwhite2020 import demo data problemClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 22, 2020 at 3:59pm   3 Most recent comment from ericdwhite2020:That worked! Thank you jimfarg Soledad instagram feed - please enter an access tokenClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 22, 2020 at 2:48am   2 Most recent comment from PenciDesign:Hi,I can see it works fine from my-end - check this image: http://prntscr.com/vnn1qaBut, you should use "Template" for your instagram widget is "Thumbnails - Without Borders" - It's better more. ... ronfish25 User/Author PhotoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 22, 2020 at 2:46am   2 Most recent comment from PenciDesign:Hi,Please make sure you're using latest version of the theme - version 7.5.1As I can see you're using old version of the theme - version 7.3.2 - let's go and update it by remove the co ... Sierra21 suhosinClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated November 22, 2020 at 2:27am   10 Most recent comment from PenciDesign:Hi,1/ This theme just required 2 plugins: WPBakery Page Builder and Penci FrameworksAll other plugins is add-on features - you don't need to install if you don't need it.2/ We've said a ... m28006 Recommended pluginsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 21, 2020 at 5:50pm   3 Most recent comment from m28006:Cool, thanks! Hopefully that will stop it from constantly appearing. m28006 Penci slider not loading after installing w3 total cache pluginClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 21, 2020 at 3:46pm   4 Most recent comment from m28006:Ok, thanks! Will test that out. happynamaste Font size, turn off uppercaseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 21, 2020 at 8:09am   4 Most recent comment from happynamaste:*Morning Sorry, it was my autocorrection from mobile tastature.  megm customizing headersClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 21, 2020 at 1:39am   8 Most recent comment from PenciDesign:Hi,Here is your custom css code now: body.penci-custom-logo #navigation.header-6 #logo img { padding: 1px 0; padding-top: 12px; height="1400px" width="auto": ; } It's wrong on line: h ... tbrackett7 Font and layout on latest postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 20, 2020 at 3:27pm   8 Most recent comment from PenciDesign:Hi,This issue caused by the caching from WP Rocket, I've clear all the cache and everything is fine now.You can check again on anonymous borwsers on mobile to get correct results.Best Regards,Pen ... Gracien malfunctioning scripts, too many pluginsClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated November 20, 2020 at 6:32am   6 Most recent comment from Penci Design:Hi,Please check the tutorial to know how to optimized your site speedBest Regards,PenciDesign jimfarg Alignment Post ExcerptClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 20, 2020 at 2:35am   2 Most recent comment from PenciDesign:Hi,As you can see on your image - the excerpt for each post is different. Example: I have 2 paragraphs with different content like that:Paragraph 1:   I go to sleep      => It's a paragraph ... jimfarg Align center the buttonClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 20, 2020 at 2:27am   2 Most recent comment from PenciDesign:Hi,If you're using Elementor to build that block - you can check option for it on edit that block > and check option for align read more button on "Other Layout Options" section - check this imag ... jimfarg Set excerpt in Featured sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 20, 2020 at 2:19am   2 Most recent comment from PenciDesign:Hi, Unfortunately, this slider style doesn't support display excerpt.If you want to display excerpt, let's pick another slider style support display excerpt. Best Regards, PenciDesign jimfarg Expand the height in mobile versionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 20, 2020 at 2:04am   2 Most recent comment from PenciDesign:Hi,As I can see, you're using parallax for featured images inside single post pages.So, you can go to Customize > Single Posts > General > and check to "Disable Parallax on Featured Image on Mo ...