Public Tickets
jimbojames
Change size of slider buttonsClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated June 28, 2020 at 2:52pm
4
Most recent comment from Penci Design:Hi,Please go to customizer > addtional css then add custom css to do that
.penci-owl-featured-area.penci-owl-carousel-slider .owl-nav .owl-next { width: 75px; height: 75px; background: ...
jimbojames
AMP version of the siteClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated June 28, 2020 at 2:44pm
2
Most recent comment from Penci Design:Hi,
Please send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a lock on this help you.
Best ...
feeninforgreens
featured imagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 28, 2020 at 5:04pm
2
Most recent comment from feeninforgreens:I figured it out. Thanks
Eduardo Carreiro
Penci Widget Recent/Popular PostsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 27, 2020 at 1:55pm
2
Most recent comment from Eduardo Carreiro:Sorry, I found! Forget this ticket!
harini_manivannan
Website downClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 27, 2020 at 8:01am
4
Most recent comment from PenciDesign:Hi,Now, please re-activate each plugin to check what's plugin caused this issue.Check more on this video tutorial for example:https://www.youtube.com/watch?v=sUI-XUD6WUY&feature=emb_titleAlso, yo ...
Nav Kaur
Unable to remove 'Share to Twitter and facebook' buttonsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 27, 2020 at 7:55am
2
Most recent comment from PenciDesign:Hi,That's social sharing from Jetpack plugin - It's not come from our theme.Please check settings from Jetpack plugin and disable it.Best Regards,PenciDesign
discussingfilm
AMP/CSS OverloadClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 27, 2020 at 7:54am
5
Most recent comment from PenciDesign:Hi,1/ You can put your AMP ads to google ads options via Appearance > Customizer AMP. Those options works with custom HTML also.2/ The AMP version just supports display latest posts & featured categor ...
pakashastra
add scroll bar to Categories in Primary menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 26, 2020 at 7:37pm
3
Most recent comment from pakashastra:Thanks! I figured out a way of adding child categories to reduce the length of the categories.
slavkozivkovic
Mobile Menu LogoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 26, 2020 at 5:55am
3
Most recent comment from slavkozivkovic:It worked, thank you
dml76
CSS on mobile devicesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 26, 2020 at 4:27am
2
Most recent comment from PenciDesign:Hi,I see it's fine when I checked your site on my mobile.So, it's just caching issue. Please check again your site via anonymous browser on mobile to get correct results.Best Regards,PenciDe ...
ymeiner
Popup form with soledadClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 26, 2020 at 4:11am
2
Most recent comment from PenciDesign:Hi,Unfortunately, currently Soledad doesn't support feature like that.Best Regards,PenciDesign
black_n_white_boxes
Soledad Instagram Feed Widget ErrorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 26, 2020 at 4:10am
2
Most recent comment from PenciDesign:Hi,I can see it loads - but just some images can be load: http://prntscr.com/t6omrdCan you try again with plugin Smash Balloon Social Photo Feed to see it works or not?Best Regards,PenciDesign
Azael222
fatal errorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 26, 2020 at 4:07am
8
Most recent comment from PenciDesign:Hi,No - Update plugins doesn't make your layouts lose..I never get this issue before, can you try again to see it lose or not?Best Regards,PenciDesign
erinkhenry
Auto Render ExcerptClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 26, 2020 at 3:09am
2
Most recent comment from PenciDesign:Hi,Yeah, that's exactly. Because the_excerpt() function from WordPress will auto remove all HTML ( include paragraphs, bold tag, italic tag... ) so that's normalIf you want to keep that tag ...
modeno
Slider Arabic Category add ProblemClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated June 25, 2020 at 6:46pm
2
Most recent comment from Penci Design:Hi,
Please send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a lock on this help you.
Best ...