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Public Tickets

Artpop_723 Can't Import DemoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 10, 2020 at 10:06am   3 Most recent comment from Artpop_723:worked thanks anindyabaidya PermalinkClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 10, 2020 at 3:34am   2 Most recent comment from PenciDesign:Hi,Please go to Dashboard > Permalinks > and select "Post Name" and save it again.Best Regards,PenciDesign barcalex Homepage OptionsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 10, 2020 at 3:27am   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently there is no way to do that..Best Regards,PenciDesign marsm Replacing featured image with embedded YouTube videoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 9, 2020 at 3:43pm   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support this feature. We will consider to add more this feature in the future updates.Best Regards,PenciDesign jaurresti Mobile version problemsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 9, 2020 at 2:30pm   8 Most recent comment from jaurresti:Fixed! You were right, it was the plugin's fault. It is already disabled and now everything works fine. Thank you very much for your help. miki31-7 High CLSClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 9, 2020 at 3:18am   4 Most recent comment from PenciDesign:Hi,Thank you so much for your feedbackWe're really appreciated it.Cheers,PenciDesign chafolks Modify "Written by" textClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 8, 2020 at 12:50pm   2 Most recent comment from PenciDesign:Hi,Please change it via Customize > Quick Text Translation.Best Regards,PenciDesign Lilli123 QuotesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 7, 2020 at 4:27pm   2 Most recent comment from PenciDesign:Hi,Because you've selected the post format for that post is "Quote" format. Please go to edit that post and select the post format to "Standard" - check this image.Best Regards,PenciDesign Fadi Madhoun Mailchimp Header Sign-up FormClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 7, 2020 at 4:26pm   4 Most recent comment from PenciDesign:Hi,Because that's style for all iOS buttons. The iOS operating system has auto changed it to that button..You can see it's normal on Android devices.Best Regards,PenciDesign anthony154 copyright infringementClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 7, 2020 at 9:20am   3 Most recent comment from PenciDesign:Hi,I really don't know how to solve it It's outside what we can control.Maybe someone love your site and clone it... I think you should contact with owner of that site to solved it. Because ... Rorylofthouse21 Read more text not changingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 7, 2020 at 8:42am   4 Most recent comment from PenciDesign:Hi,It's from Woocommerce plugin, we don't know where it located.Also, you can't edit in the Woocommerce file, because when you update it, all your edited will gone.So, please check the ... marsm Leading on main textClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 7, 2020 at 8:12am   4 Most recent comment from marsm:Thank you. That worked nicely. dstipe imagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 7, 2020 at 8:00am   3 Most recent comment from PenciDesign:Hi,It seems you've enabled the lazyload images from a plugin like Jetpack or SG Optimize or WP Rocket or another plugin.Let's check and disable it because the theme already supports lazyload ... uncklebofficial Padding?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 7, 2020 at 7:54am   3 Most recent comment from PenciDesign:Hi, Please understand we're in a different time-zone, so if your ticket is outside our work time, you need to wait.For your issue, it can't be done because the body boxed needs to padding wi ... KatkaG Custom Link for Read MoreClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 6, 2020 at 4:30pm   3 Most recent comment from KatkaG:Thank you. All good now.