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Public Tickets

gianlorenzo1990 update fail 7.3Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 30, 2020 at 3:27am   7 Most recent comment from PenciDesign:Hi @Samantha,At this moment, WP-Updates doesn't fix the issue yet.So, maybe in the future, we will remove the auto-updates platform from WP-Updates.Please do following this guide to update this t ... oneforisrael help with a small design CSS adjustment pleaseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 29, 2020 at 3:20pm   2 Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to do that: #navigation { border: none !important; } #navigation .container{ border-top: 1px solid #ececec; border-bottom: 1px solid #ececec; ... andresgonpaz Banners AdsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 29, 2020 at 9:43am   2 Most recent comment from PenciDesign:Hi,You can use plugin AdRotate to do that.After config your ads, copy the shortcode of AdRotate and paste it to sidebar ( by use "Text" widget ) and paste the shortcode to options for Google Ads insid ... andresgonpaz 12 Featured BoxClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 29, 2020 at 5:10am   3 Most recent comment from andresgonpaz:Thank you! it worked very well hsynesk social iconsClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 29, 2020 at 4:25am   2 Most recent comment from Penci Design:Hi,Please go to Customizer > Social Media Options then insert  "https://www.instagram.com/_bykuzgun/" to instagram link Best Regards,PenciDesign TandTDesignCompany GalleryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 29, 2020 at 4:15am   3 Most recent comment from TandTDesignCompany:thanks bagpiper Slogan text in Header 6 optionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 29, 2020 at 3:49am   2 Most recent comment from PenciDesign:Hi,Unfortunately, Header style 6 doens't support for display slogan text.And the slogan doesn't related with tagline of WordPressIt's a feature from Soledad theme.Best Regards,PenciDesi ... cravingsjournal layoutClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 29, 2020 at 3:44am   6 Most recent comment from PenciDesign:Hi,Please try replce the code I send to this code: @media only screen and (min-width: 768px){ .container.penci_sidebar .penci-grid > li, .penci-grid > li.grid-2-style{ width: 23.5% !important; mar ... tpanazete87 how to change footer imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 29, 2020 at 3:21am   6 Most recent comment from PenciDesign:Hi,You can change for desktop version by go to Customize > Colors for Footer > Footer Widget Area BackgroundBest Regards,PenciDesign bagpiper Category layout doesn't display imagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 28, 2020 at 10:24pm   5 Most recent comment from bagpiper:Thank you!That's helpful. Cheers,M GiordanaOff Lots of issues with PenNews.Closed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 28, 2020 at 6:19pm   4 Most recent comment from Penci Design:Hi, Please  send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a look on this help you. Best ... rachelmball Food Homepage LayoutClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 28, 2020 at 2:43pm   7 Most recent comment from PenciDesign:Hi @AureliaA44,Please create a new ticket and we will check it help you. Don't put reply to tickets of another people because they will get notice email about your reply. And please use English ... MaximumJed AMP GalleryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 28, 2020 at 2:40pm   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently our AMP plugin doesn't support to showing gallery as slider..We will consider to add more this feature in the future updates.Best Regards,PenciDesign bagpiper Viewing Soledad website from mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 28, 2020 at 4:11am   4 Most recent comment from PenciDesign:Hi,Yeah, here is all options for disable lazyload images features from the theme:Disable lazyload images on category mega menu on Customize > Logo and Header Options  Disable lazyload images on all l ... bagpiper Formatting current content like Soledad MagazineClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 28, 2020 at 12:11am   3 Most recent comment from bagpiper:Thank you, that worked!M