Public Tickets
tomfriz
Issues with SEO on my siteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 26, 2019 at 3:56am
2
Most recent comment from PenciDesign:Hi,Thank you for loving our theme.1/ For this issue, you can try install plugin Autoptimize to fix it - check more on this guide:https://www.coralnodes.com/eliminate-render-blocking-resources-wordpres ...
eswkgaming
Team MemberClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 26, 2019 at 3:30am
3
Most recent comment from PenciDesign:Hi,Thank you for your report.I will forwards this issue to our developers team. If there is an issue, I will said with them fixed it in the next update version of Soledad ( the update will come in nex ...
thefamilytravelproject
Mobile menu not workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 25, 2019 at 2:45am
2
Most recent comment from PenciDesign:Hi,This issue caused by your config. You've configured this element margin top -100px and it override to the navigation and make it can't be clicked - check this imageTo fixed it, please add ...
hilaalon
Featured SliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 24, 2019 at 5:56pm
6
Most recent comment from hilaalon:Great!Thanks again :)
ranic
menu item colorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 24, 2019 at 5:21pm
7
Most recent comment from ranic:thank you!!
AudreySushi
Erro 503Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 24, 2019 at 3:58pm
2
Most recent comment from PenciDesign:Hi,Please try deactivate all plugins and check it again.If it work, let's enable each plugin to check what's plugin caused this issue.If it still doesn't work, let's contact with y ...
pjecuacion
featured video not workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 24, 2019 at 3:56pm
2
Most recent comment from PenciDesign:Hi,I can see it working fine: http://prntscr.com/q1d9lzPlease check on anonymous browser to get correct results.Best Regards,PenciDesign
m28006
Displaying using WPBakery elementsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 24, 2019 at 3:45pm
4
Most recent comment from PenciDesign:Hi,That mean you can fill posts here also.Best Regards,PenciDesign
oa-immo
categorie megamenuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 24, 2019 at 1:14pm
5
Most recent comment from oa-immo:SOLVED 😜
Yoco76
Category header / Page text-alignClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 24, 2019 at 3:55am
6
Most recent comment from PenciDesign:Hi,Please add more this code to Customize > Custom CSS to do that:
.penci-page-header{ text-align: left; }
Best Regards,
PenciDesign
MsPresleysLuvinspoonful
Creating Recipe IndexClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 24, 2019 at 3:11am
2
Most recent comment from MsPresleysLuvinspoonful:I was able to resolve the problem!
anujeetshivam
AMP ErrorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 23, 2019 at 10:00am
2
Most recent comment from PenciDesign:Hi,As I see the issue caused by your email is wrong.Please change your mail field to:
mailto:[email protected]
NOT:
mail:[email protected]
You're missing to after mail ...
ngocnhan912
Pencil_Review does not workClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 23, 2019 at 9:36am
2
Most recent comment from PenciDesign:Hi,Yeah, currently penci_review doesn't support for AMP. We will consider to add support review on AMP in the future updates.Best Regards,PenciDesign
boywondr16
Ajax Menus for BlockClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated November 22, 2019 at 5:07pm
7
Most recent comment from boywondr16:Edited to reflect I finally got it to work with the home page. Thank you!
Mansi
customizationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 22, 2019 at 7:59am
7
Most recent comment from PenciDesign:Hi,I see your support is expired from more than 3 months ago, to keep support from us, please renew the support to make sure we don't violate the Envato Support Policy.Hope you can understand tha ...