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Public Tickets

Ashley Tam Two buttons near footerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 5, 2019 at 2:57am   2 Most recent comment from PenciDesign:Hi,It seems you're using a plugin auto create go to top button. If so, you can disable go to top button from the theme via Customize > Footer Options > un-check on "Enable Go To Top Button Float ... Dagalidis Dimitris Error on og:description and twitter:descriptionClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated December 5, 2019 at 4:30am   7 Most recent comment from Penci Design:Hi,I checked on  your site and i saw the  issue come from "Blog2Social: Social Media Auto Post & Scheduler" plugin.Please try deactivate plugin and i saw social meta tag work fine.I recommend you co ... Kpkna Custom with of the websiteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 4, 2019 at 10:54am   5 Most recent comment from Kpkna:Im not sure, but i think i saw somewhere in the theme settings a field with 1170px. Maybe in an old version of your theme...10x again! Great job ! Yusadolat Feature Image not showing on whatsapp shareClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 4, 2019 at 10:29am   2 Most recent comment from PenciDesign:Hi,Please install & activate plugin Yoast SEO.After that, go to Dashboard > SEO > Social > click on "Facebook" tab and setup "Frontpage settings" and "Default Settings" > Save and clear all the cac ... quartarolo how can i create the attachment.php file correctlyClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated December 4, 2019 at 9:12am   7 Most recent comment from quartarolo:Thank you so much for your help, it exceeded all my expectations. it is perfect.I now believe that you can set this function as default in your theme. Thank you! your theme is fantastic disk0315 Blog titleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 4, 2019 at 3:41am   5 Most recent comment from PenciDesign:Hi,Please show me your site URL and tell me where you want to change the blog title? And what's the text you want to change for in Japanese ?Best Regards,PenciDesign carmenelena1994 Remove Page TitleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 4, 2019 at 3:13am   2 Most recent comment from PenciDesign:Hi,You can do that by go to Pages > All Pages > edit your homepage > scroll down and you can see option for hide the page title.Best Regards,PenciDesign hilaalon Portfolio designClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 4, 2019 at 3:11am   2 Most recent comment from PenciDesign:Hi,This theme already supports an option to move the Portfolio title & meta display below the image.Please make sure you're using latest version of Soledad & Penci Portfolio plugin - check this g ... thebassics Showing featured image on video postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 3, 2019 at 3:31am   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently there is no any option to do that. If you want to do that, I think you can try use layout 1st Overlay Then GridBest Regards,PenciDesign slionc Demo installClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 3, 2019 at 2:34am   2 Most recent comment from PenciDesign:Hi,Thank you for purchased our theme.Some of our demos you need to go to Dashboard > Settings > Reading > and make sure your config look like this image - please check it againAlso, for understand ho ... fionarofl Header Font SizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 3, 2019 at 2:31am   2 Most recent comment from PenciDesign:Hi,Please check options for it via Customize > Logo and Header Options.Best Regards,PenciDesign Sushi_For_2 Theme IssuesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 3, 2019 at 2:27am   4 Most recent comment from PenciDesign:Hi,I didn't see it from my-end: http://prntscr.com/q5c248Can you please check your site again on anonymous browser to get correct results?Best Regards,PenciDesign frogboy93117 mobile viewClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 3, 2019 at 1:36am   3 Most recent comment from frogboy93117:Perfect, this was exactly it. Thank you so much. m28006 Adsense ErrorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 2, 2019 at 3:31pm   2 Most recent comment from PenciDesign:Hi,No - that's not the code come from the theme. We don't embed any google adsense inside the theme.I see you have a code inside head tag like this: So, please check again option for add cu ... lvanderschraft Loading PhotosClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 2, 2019 at 3:07pm   2 Most recent comment from PenciDesign:Hi, Please follow your previous ticket here:https://pencidesign.ticksy.com/ticket/2222030/ Best Regards, PenciDesign