Public Tickets
thefithappyfoodie
featured image no pinClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated April 1, 2020 at 11:14pm
2
Most recent comment from Penci Design:Hi,Unfortunately, currently, this theme doesn't support the feature.Best Regards,PenciDesign
hu_ss_am
disable mobile responsive moodClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 1, 2020 at 5:31pm
2
Most recent comment from PenciDesign:Hi,Maybe your issue related with this ticket:https://pencidesign.ticksy.com/ticket/2345096Let's check it.Best Regards,PenciDesign
dirkmuel
smaller pictures in mobile themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 1, 2020 at 5:04pm
6
Most recent comment from PenciDesign:Hi,I can see it working fine now:https://prnt.sc/rqzswqBest Regards,PenciDesign
gedlingeye
Header and sliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 1, 2020 at 5:02pm
4
Most recent comment from PenciDesign:Hi,Hmm, I don't know because I don't see your Dashboard.No problems, you can try add more this code to Customize > Custom CSS to override it:
#logo{ margin: 0; }
Best Regards,PenciDesign
nagrasun
Contact form colorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 1, 2020 at 4:44pm
7
Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to change it:
.wpforms-confirmation-container-full,
div[submit-success] > .wpforms-confirmation-container-full:not(.wpforms-redirection-mess ...
Amateurblogger
Widget Heading doesn't changeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 1, 2020 at 1:16pm
2
Most recent comment from PenciDesign:Hi,It seems you're using settings on wrong placesThe settings you've changed use for change heading titles for Vertical nav & Hamburger Menu - like here: http://prntscr.com/rqunkkIf you wa ...
dirkmuel
Theme update failedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 1, 2020 at 12:54pm
2
Most recent comment from PenciDesign:Hi,
We've used auto-update platform from WP-Updates: http://wp-updates.com/ and it seems the updates flatform from them has issues and they didn't fix it yet.We're waiting for some week ...
congtv89
Tab Gallery in Post not activeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 1, 2020 at 9:35am
2
Most recent comment from PenciDesign:Hi,The gallery slider doesn't apply for Single Post Template style 8.If you want to use this gallery, I recommend you edit that post > scroll down and select "Custom Single Post Template" to Styl ...
tsmiddleton2
Website not displayingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 1, 2020 at 9:23am
4
Most recent comment from PenciDesign:Hi,Can you try it again now? Because after renew the support, maybe you need to wait Envato API updates your purchases.Best Regards,PenciDesign
funkytownstopsix
Feature photo, Media filesClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated April 1, 2020 at 2:15am
3
Most recent comment from funkytownstopsix:when I use feature picture it puts a picture at the top of the single page so it would require code to remove it, and yes I tried using remove on single page but that doesn't work either because ...
hu_ss_am
header 1 have errorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 1, 2020 at 1:42am
4
Most recent comment from PenciDesign:Hi,No - the import demo still working fine. But some case, your WordPress auto changed the menu ID and you need to re-set it againBest Regards,PenciDesign
pietroelle
rss newsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 1, 2020 at 1:33am
2
Most recent comment from PenciDesign:Hi,I don't know much about this. But, I think you can give it a try with this plugin:https://wordpress.org/plugins/wp-rss-aggregator/Best Regards,PenciDesign
merati1959 Giovanni
Import Demo Theme SoledadClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 1, 2020 at 1:26am
4
Most recent comment from PenciDesign:Hi,No - you don't.After import a demo, if you want to uninstall the demo, you just need go to Import demo page and click to "Uninstall" on the demo you've imported.Best Regards,PenciDesign
jkember1982
Top Bar sectionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 1, 2020 at 1:24am
4
Most recent comment from PenciDesign:Hi,Thank you for your suggestion. We will consider about this features.Best Regards,PenciDesign
oneforisrael
two design issuesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 1, 2020 at 1:06am
7
Most recent comment from PenciDesign:Hi,
Please try add more this code to Customize > Custom CSS to fix it:
@media only screen and (max-width: 960px){
#navigation .container {
transform: translateY(-3px);
}
}
Best Regards,
PenciDes ...