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Public Tickets

kleronth Can't customize themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 15, 2020 at 4:07pm   2 Most recent comment from PenciDesign:Hi,Have you use latest version of the theme ( version 7.2.2 )? Also, have you tried deactivate all plugins and check it again?If it works, let's enable each plugin to check what's plugin cau ... peppersinbag Hide Featured Image in my articleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 15, 2020 at 4:06pm   2 Most recent comment from PenciDesign:Hi,You can hide it via Customize > Single Post Options > Hide Featured Image on TopBest Regards,PenciDesign NickBley Page / menu bottom spaceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 15, 2020 at 10:04am   2 Most recent comment from PenciDesign:Hi,As I can see you're using static homepage and use Elementor to config your homepage - so you should select Template for this page is "Full Width" - check this image - when you do that, all th ... denizmavisi Screen scalability issues in different screen sizestClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 15, 2020 at 9:57am   2 Most recent comment from PenciDesign:Hi,I see your posts is fine for all devices. It should be keep display 900px for all desktop screen.And I measured the distance white space on both sides - It's the same.Best Regards,PenciDesign soulfulpalate Adding a Pinterest pin on the recipe cardClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 15, 2020 at 4:16am   2 Most recent comment from PenciDesign:Hi,Do you mean about Pin images inside recipe card or Pin all the recipe card?If you mean about Pin all the recipe card, unfortunately, the theme doesn't support this feature.If you mean about Pi ... soulfulpalate Adding a URL to Notes section in recipe cardClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 15, 2020 at 4:09am   2 Most recent comment from PenciDesign:Hi,It's not. Currently we just support to display recipe as text & html.We will consider to add support to display Notes as an Editor in the future updates.Best Regards,PenciDesign soulfulpalate Options for mobile website customizationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 15, 2020 at 4:07am   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support for options like that because the theme is responsive based on the desktop version. We don't develop the mobile theme independent with ... megm sidebarsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 15, 2020 at 4:03am   4 Most recent comment from PenciDesign:Hi,Unfortunately, currently the theme doesn't support for change the custom sidebar name. We will consider to add more this feature in the future updates.Best Regards,PenciDesign aldo Belli home pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 15, 2020 at 3:44am   4 Most recent comment from PenciDesign:Hi,1/ If you're using Customize to config the homepage, you can check this video tutorial to know how to config homepage magazine by use Customize.2/ Some layouts doesn't support for display ... ado11175 problem still exist!Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 15, 2020 at 2:59am   2 Most recent comment from PenciDesign:Hi,No - I'm sure the can't be copied when you copy the text and paste to notepad and copy from notepad and paste it to your posts content.It seems you did something wrong - I've did it ... Nadeem4ul How to limit categories in sidebarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 15, 2020 at 2:56am   2 Most recent comment from PenciDesign:Hi,This is a widget from WordPress itself and it doesn't support for limit the categories. We will consider to add more a widget to support for limit it in the future updatesBest Regards,PenciDes ... allenwei812 Change amount of layout list ...Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 15, 2020 at 2:54am   2 Most recent comment from PenciDesign:Hi,You can edit your homepage with Elementor > click on latest posts element > and change it on "posts per page"Best Regards,PenciDesign Nadeem4ul Link StructureClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 15, 2020 at 2:52am   2 Most recent comment from PenciDesign:Hi,With this issue, you should contact with your hosting provider and ask them about this. It related with the content from your hosting/domain - it doesn't related anything with the theme.Best R ... redcar How display on frontpage selected post from user that is on multisite?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 14, 2020 at 12:24pm   7 Most recent comment from redcar:Hi,Thank you. Topic to close.best regards Dsenapati Customization errors and lots of redirectClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 14, 2020 at 8:59am   4 Most recent comment from PenciDesign:Hi,1/ As I checked - your google fonts still load via google. If you want to hosted google fonts - please disable it via Customize > General Options > Remove all default google fonts - load default f ...