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Public Tickets

ineke_vg perfume business not availableClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 5, 2020 at 3:39pm   2 Most recent comment from PenciDesign:Hi,Please make sure you're using latest version of plugin "Soledad Demo Importer" to get it.To do that, please go to Plugins > All Plugins > deactivate & delete plugin "Soledad Demo Importer".Aft ... KaribOpak Featured Video Background not showingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 5, 2020 at 8:12am   12 Most recent comment from PenciDesign:Hi @leannerenee89,Please create a new ticket and we will take it a look on this help you.Don't put reply to tickets of another people because they will notice email about your reply.Best Regards, ... Schopp_CFA Featured Slider - Style 7Closed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 5, 2020 at 3:17am   2 Most recent comment from Penci Design:Hi,Unfortunately, currently, this theme doesn't support the feature.Best Regards,PenciDesign love9522 amp date not show correctlyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 5, 2020 at 2:21am   8 Most recent comment from PenciDesign:Hi,Ahh, ok I understand it nowCurrently AMP version doesn't support for display modified date.We will consider to add more this feature in the next update version of AMPBest Regards,PenciDesign CatchingGlancesBoutique Theme UpdateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 5, 2020 at 2:14am   2 Most recent comment from PenciDesign:Hi, We're using auto-update flatform from WP-Updates: http://wp-updates.com/ and it seems the updates flatform from them has issues,We're waiting for them to fix this issue.At this moment, p ... aszakallas Featured slider overlayClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 4, 2020 at 11:11pm   8 Most recent comment from aszakallas:Thank you! You're the best. leavenly Blog Page AppearanceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 4, 2020 at 4:05pm   5 Most recent comment from leavenly:Hi! I did do step 1, but I didn't click save changes. *facepalm*Got it working now and it looks amazing! Thanks so much! fotospire Border on videoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 4, 2020 at 3:23pm   4 Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to fix it: .standard-post-image.video-post .fluid-width-video-wrapper{ padding-top: 56.3% !important; }Best Regards,PenciDesign petitepamplemousse AlertsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 4, 2020 at 3:20pm   4 Most recent comment from PenciDesign:Hi,It's issues from Revolution Slider - you can download latest version of Revolution Slider from my attachment and do the same way before to update this plugin also.( like update WPBakery plugin ... jczechowska86 Facebook widgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 4, 2020 at 3:18pm   2 Most recent comment from PenciDesign:Hi,You can go to Appearance > Widgets > edit "Facebook Page Widget" > and check to "Show Faces" and "Show Stream"That's all features provided from FacebookBest Regards,PenciDesign onlinebiznisz How to set up Food homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 4, 2020 at 3:16pm   2 Most recent comment from PenciDesign:Hi,Yeah, on this demo - we're using Customize to config the homepage. Don't use page builder on that demo - that's why you don't see any homepage on Pages > All Pages.If you want ... bmbeeler Site feature loading lastClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 4, 2020 at 3:06pm   4 Most recent comment from PenciDesign:Hi,It's lazyload images. It makes your site load faster.If you don't want to use lazyload images - you can disable it via:Disable lazyload images on category mega menu on Customize > Logo an ... TAGC16 Soledad Update FailedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 4, 2020 at 2:50pm   2 Most recent comment from PenciDesign:Hi, We're using auto-update flatform from WP-Updates: http://wp-updates.com/ and it seems the updates flatform from them has issues,We're waiting for them to fix this issue.At this moment, p ... yourfavoritedays Child menu colorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 4, 2020 at 2:05am   2 Most recent comment from PenciDesign:Hi,1/ Please change it via Customize > Colors for Header > Dropdown Text Hover Color2/ Please change it via Customize > Colors for Homepage > Homepage Featured Boxes Accent Hover ColorBest Regards, ... ritafant Anchor linksClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 4, 2020 at 2:01am   2 Most recent comment from PenciDesign:Hi,Yeah, it caused by the sticky menu override it.The solution here is use an anchor links above your heading.Example:You has an anchor like this: content hereYou should use an empty anchor above this ...