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Public Tickets

orsobruno782000 Alessandro Import Demo DataClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 24, 2020 at 4:55pm   2 Most recent comment from PenciDesign:Hi,Please go to Appearance > Install Plugins > make sure you've installed & activated plugin "Penci Soledad Demo Importer"Best Regards,PenciDesign Allen Yeung How to increase text count of Latest Post of HomepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 24, 2020 at 4:48pm   4 Most recent comment from PenciDesign:Hi,It seems this issue caused by reached the size limit for your MySQL database. Please contact with your hosting provider and ask them about this.I see a similar issue here:https://wordpress.org/supp ... kaygee5000 Import Other Pages of DemoClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated January 24, 2020 at 4:25pm   10 Most recent comment from trybedev:Thank you!  truestrangenews AMP Comments FailClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated January 24, 2020 at 1:24pm   4 Most recent comment from Penci Design:Hi,I checked on your site.Please check screenshot : https://prnt.sc/qsafjkOn single post, when you click to "add comment". It will load the post with version  Desktop as video https://drive.google. ... kentonaa Pinterest Widget not Populating PinsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 23, 2020 at 5:04pm   2 Most recent comment from PenciDesign:Hi,Yeah, this issue caused by Pinterest just changed the API, we just updated the theme for fix this issue, please update your theme to latest version 7.2.3 to fix this issue.To update this theme, ple ... vipcom mobile view Single page orderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 23, 2020 at 4:10pm   5 Most recent comment from vipcom:This worked.Thanks dery1990 Footer menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 23, 2020 at 10:08am   2 Most recent comment from PenciDesign:Hi,Unfortunately, Elemenetor is a page builder and any page builder just can build content for a special posts/pages you're using it. It can't be appears for all the pages.Best Regards,Penci ... Michal Holzberg Header main barClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 23, 2020 at 9:48am   2 Most recent comment from PenciDesign:Hi,It's normal because the navigation is sticky and it need to scroll together with the top of page.When you set an anchor inside the content, I recommend you set an empty anchor like this inside ... jpiazza27 Instagram account not updatingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 23, 2020 at 7:24am   2 Most recent comment from PenciDesign:Hi,Please remove this element and add it again with another tokenBest Regards,PenciDesign Fjura Some images are not displayingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 22, 2020 at 5:42pm   9 Most recent comment from Fjura:Hi Magdalena,I cannot be 100% certain on this but I think the issue was in Lazy Load of WP Rocket (or having lazy load turned on there and also in the theme), I fiddled with it a bit and now it seems ... outdoorsatweekends Mobile ResponsivenessClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 22, 2020 at 5:20pm   5 Most recent comment from outdoorsatweekends:Thanks, I guess you must be right and it is an anomaly of some sort - thought I ought to check it out just in case but thanks for checking though. Regards Tim MacdeLtd SoledadClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 22, 2020 at 4:34pm   2 Most recent comment from PenciDesign:Hi,1/ Please try add more this code to Customize > Custom CSS to disable uppercase for the related posts and leave a comment titles: #respond h3.comment-reply-title span, .post-box-title{ font-size: ... Aude59 Title colors and graphic bulletsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 22, 2020 at 4:19pm   2 Most recent comment from PenciDesign:Hi,Can you show me some screenshots about H2 title as you mean and graphic bullets (stars)?I think you've mentioned about h2 inside single post pages, but I don't know what's graphic b ... nick karakakis featuresClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 22, 2020 at 4:01pm   4 Most recent comment from PenciDesign:Hi,Ahh, if so currently this theme doesn't support for this feature.We will consider to add more this feature in the future updates.Best Regards,PenciDesign jpiazza27 Making mobile header menu logo biggerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 22, 2020 at 3:54pm   6 Most recent comment from PenciDesign:Hi,I've added this code to Customize > Custom CSS code and your logo look bigger now: https://prnt.sc/qrckop @media only screen and (max-width: 960px){ #navigation.header-6 #logo img { paddi ...