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Public Tickets

yourfavoritedays Instagram tokenClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 30, 2020 at 1:43pm   2 Most recent comment from PenciDesign:Hi,This is the first time I see multiple instagram accounts can be linked together..Have you try fill the username? If it still doesn't work, I think you should contact with Instagram support and ... iccamilo Export designClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 30, 2020 at 1:30pm   2 Most recent comment from PenciDesign:Hi,You can use plugin Customizer Export/Import to export your customization data and import it to your live site.Best Regards,PenciDesign synopsisconcept Images qualityClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated January 30, 2020 at 12:36pm   5 Most recent comment from synopsisconcept:Thanks a lot. For future updates, maybe it would be nice for users to be able to change quality / size of images in the blocks ;)Have a nice day and thank you KiFi85 Change logo when scrolling downClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 30, 2020 at 4:24am   4 Most recent comment from PenciDesign:Hi,I need to take a look on your site to help you. So, you can ignore this issue - when your site live, back here and show me your site URL and I will help you with thisBest Regards,PenciDesign HealthyPawsPetInsurance Bullets missing in excerptClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 29, 2020 at 4:55pm   3 Most recent comment from HealthyPawsPetInsurance:Wow ok thanks. :-( tudor_deleanu Social Media IconsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 29, 2020 at 4:25pm   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support for this feature.We will consider to add more this feature in the future updates.This feature doesn't related with purchased Elementor ... Ajka_M photo qualityClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 29, 2020 at 4:23pm   2 Most recent comment from PenciDesign:Hi,We've replied in this ticket: https://pencidesign.ticksy.com/ticket/2283760/No need to create a new ticket if you've asked on another ticketBest Regards,PenciDesign Lifelicious Maximize amount of posts homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 29, 2020 at 4:11pm   4 Most recent comment from PenciDesign:Hi,If so, it seems you have 6 posts display first is sticky posts - please un-sticky for that posts.Check more on this guideBest Regards,PenciDesign Lifelicious Blockquote layoutClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 29, 2020 at 12:14pm   3 Most recent comment from Lifelicious:Thank you! Fixed it.  Lifelicious Photo galleryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 29, 2020 at 11:44am   3 Most recent comment from Lifelicious:Thanks, it worked now! zebi88 Add Tripadvisor social IconClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 29, 2020 at 10:04am   2 Most recent comment from PenciDesign:Hi,Thank you for your suggestion.We will consider to add more this social media in the future updates.Best Regards,PenciDesign slionc Image size problemClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 29, 2020 at 9:58am   4 Most recent comment from PenciDesign:Hi,So, where did you changed the ratio width/height of featured images to 50% ? Let's change it to 56%Best Regards,PenciDesign soulfulpalate Why is the video not coming in the recipe card?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 29, 2020 at 9:40am   2 Most recent comment from PenciDesign:Hi,The Video ID helps your recipe can validate on google.You can check more on https://search.google.com/structured-data/testing-toolBest Regards,PenciDesign HealthyPawsPetInsurance Backend editor not showing correctlyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 28, 2020 at 6:16pm   7 Most recent comment from HealthyPawsPetInsurance:please see ticket  #2272035 which we have created a login for you on the system and sent the instructions to your penci gmail acct. Let me know if you need additional info. mohamedmsayed plugins attached to themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 28, 2020 at 4:12pm   2 Most recent comment from PenciDesign:Hi,No - we don't introduce any theme feature related with plugin "Essential Grid". It seems issue from this plugin with Yoast SEO only, doesn't related with the theme itself.Best Regards,P ...