Public Tickets
aosmanbas
AMP ExtensionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 20, 2019 at 2:49pm
2
Most recent comment from PenciDesign:Hi,By default, Our AMP plugin has the structure link like that. Are you use another AMP plugin/add-on and don't use AMP plugin from our theme?If right, let's remove all other AMP plugin/ad ...
lowcarbnocarb
headers and footersClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 20, 2019 at 2:42pm
11
Most recent comment from PenciDesign:Hi,I think with this issue, you should contact with Pinterest support and ask them about this. Because we don't know how this code works... We're not author of that code, so we don't kn ...
oa-immo
Mega MenuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 20, 2019 at 2:39pm
2
Most recent comment from PenciDesign:Hi,This theme supports for 2 mega menu types: Category Mega Menu and Mega Menu Columns - please check detail hereAnd sorry I don't know a plugin fit with your requirements.Best Regards,PenciDesig ...
ngocnhan912
Banner ads HeaderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 20, 2019 at 2:31pm
4
Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support for this feature.Best Regards,PenciDesign
ngocnhan912
Weather API KeyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 20, 2019 at 2:31pm
2
Most recent comment from PenciDesign:Hi,It uses for element "Penci Weather" from Elementor & WPBakery Page Builder plugins if you use it.Best Regards,PenciDesign
ranic
Featured ImagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 20, 2019 at 9:41am
3
Most recent comment from ranic:OK Thank you!
oa-immo
Tablet / Mobile OptimationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 20, 2019 at 8:16am
12
Most recent comment from oa-immo:YES thats it
oa-immo
Menu is not displayed correctlyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 20, 2019 at 8:16am
3
Most recent comment from oa-immo:Thank you - works fine
ngocnhan912
Change comment systemClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 20, 2019 at 3:41am
2
Most recent comment from PenciDesign:Hi,If so, you can disable comment from the theme via Customize > Single Post Options > Hide Post Comment.And use plugin https://wordpress.org/plugins/gs-facebook-comments/ to create facebook commen ...
frogboy93117
homepageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 20, 2019 at 3:13am
2
Most recent comment from PenciDesign:Hi,This is not issues related with the theme - this issue caused by your ads you're using doesn't provide for responsive.Let's contact with your ads provider and ask them about this.Bes ...
ngocnhan912
Translate themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 20, 2019 at 3:10am
4
Most recent comment from PenciDesign:Hi,What do you mean about Facebook? Do you mean about "Facebook" page box widget?What's language you want to change for?Best Regards,PenciDesign
shiwaa
Bought the template, but code is not valid?Closed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated November 20, 2019 at 1:43am
2
Most recent comment from Penci Design:Hi,You can't active PenNews theme.If right, make sure that you use latest version of PenNews theme then use access token to active theme.
If it doesn't work, let's send me your webs ...
spyda2018
CustomizationClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated November 20, 2019 at 1:38am
14
Most recent comment from Penci Design:Hi,PenNews suppported register/login on topbar as screenshot http://prntscr.com/pzc843If you want enable register/login on topbar, please go to Customizer > Topbar Options then check "Show Sign ...
ranic
Cooking vs preparation timeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 19, 2019 at 6:15pm
6
Most recent comment from ranic:Thank you!
OniOnXT
Lazy load does not work :(Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated November 19, 2019 at 5:07pm
6
Most recent comment from PenciDesign:Hi,Have you disable lazyload images from the theme like I said on step 1?Best Regards,PenciDesign