Public Tickets
toprocksociety
Slider featured imageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 15, 2019 at 7:43am
2
Most recent comment from PenciDesign:Hi,It seems you've enable lazyload images from Jetpack plugin or another plugin.Let's check and disable it. Because the theme already supports for lazyload images.Best Regards,PenciDesign
Edward Jimenez
instagram feedClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated December 15, 2019 at 1:59am
5
Most recent comment from Edward Jimenez:Thank you! That was weird! Not sure what happened since it has been working all this time. Adding the token fixed the issue. You may close the ticket, thanks again!
yaniv2266
ErrorClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated December 14, 2019 at 6:27pm
2
Most recent comment from Penci Design:Hi,
Please deactivated all plugin ( excrept plugins come form the theme and try it again ) - If it work, let's enable each plugin to check what's plugin caused this issue.
If it doesn' ...
KimRoach
Soledad Theme QuestionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 14, 2019 at 5:28pm
3
Most recent comment from KimRoach:Thanks! I can probably do it with a plugin or a little custom coding. Cheers,Kim
m28006
Plus/Minus listClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 14, 2019 at 3:39am
2
Most recent comment from PenciDesign:Hi,You can use HTML markup like this on your editor to do that:
Great value
Still an LCD screenBest Regards,PenciDesign
m28006
Rating iconsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 14, 2019 at 3:24am
2
Most recent comment from PenciDesign:Hi,We're using a font icon FontAwesome - we don't use image.If you're looking for image - you can search on this siteBest Regards,PenciDesign
m28006
penci review pluginClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 14, 2019 at 3:22am
2
Most recent comment from PenciDesign:Hi,Unfortunately, there is no option to change it.I think you can use 2/10 for 1/5 - It's quite the sameScale from 1-10 better for some other points can be rating.Best Regards,PenciDesign
m28006
penci custom slider linkClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 14, 2019 at 3:12am
4
Most recent comment from PenciDesign:Hi,You're selected to align right - it will align the text & button also.It can't be align like the way you said..Best Regards,PenciDesign
therunnersports
Penci Text Block/AdsClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated December 13, 2019 at 2:34pm
5
Most recent comment from Penci Design:Hi,Strange, i still can't see screenshot you send.Please re-send me screenshot for the issue and send me your website managment information ( admin url site, username and password ) in order f ...
c00lstylo
Homppage SliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 13, 2019 at 8:16am
13
Most recent comment from PenciDesign:Hi,As I see you've set a max width for your logo on vertical navigation - please remove or change it to bigger value via Customize > Vertical Nav & Hamburger Menu OptionsBest Regards,PenciDesign
ngocnhan912
Change post Silder AMPClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 13, 2019 at 8:13am
2
Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support for this feature. We will consider to add more this feature in the future updates.Best Regards,PenciDesign
m28006
Heading in Page vs. PostClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 13, 2019 at 7:49am
2
Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to do that:
@media only screen and (min-width: 769px){
.penci-page-header h1 {
font-size: 50px;
}
}
@media only screen and (max-width: 76 ...
m28006
Penci Fancy HeadingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 13, 2019 at 7:47am
2
Most recent comment from PenciDesign:Hi,The Penci Fancy Heading has option to help you can custom the font size for any element inside it. So if you want to change it, just need change the font size.Best Regards,PenciDesign
David_DSB
Megamenu option is no longer shownClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 13, 2019 at 4:37am
2
Most recent comment from PenciDesign:Hi,It seems you have a plugin caused this issue.Please deactivate all plugins and check it again. After it work, let's enable each plugin to check what's plugin caused this issue. Best Rega ...
ccannes
Highlighted product count in shop categoryClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 12, 2019 at 4:24am
2
Most recent comment from PenciDesign:Hi,If you want to remove the yellow background only - keep the number, please try add more this code to Customize > Custom CSS:
mark.count { background: none; }
If you want to remove the product coun ...