Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

barrybarling VERY slow loaadingClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 28, 2019 at 5:54am   9 Most recent comment from Penci Design:Hi,Yeah, you can. But backup your website before change option.We recommend that you backup your website every weekly.Best Regarsds,PenciDesign. akash4435 Change font size of post title in single post on mobile devicesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 28, 2019 at 3:49am   2 Most recent comment from PenciDesign:Hi,Please add more this code to Customize > Custom CSS to do that: @media only screen and (max-width: 479px){ body.single .header-standard .post-title { font-size: 20px; } } Change value 20 to any val ... miki31-7 Disable topbar on mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 28, 2019 at 3:02am   3 Most recent comment from dillonwalsh:I needed that, too, so thank you, but I discovered that "top-bar" needed to be one word, like "topbar" in order to work. Thanks again! tpaymaster FormattingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 27, 2019 at 3:14am   4 Most recent comment from PenciDesign:Hi,Yeah, of course. Please read the guide for moreWe've said very clearly in the documentation.Best Regards,PenciDesign jasperfalae Main menu malfunctioningClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 26, 2019 at 2:32pm   2 Most recent comment from Penci Design:Hi,Please check this guide to know how to setup category megamenuBest Regards,PenciDesign jhonattanrr I can use AdSense within Facebook Instant Article?Closed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 26, 2019 at 2:24pm   4 Most recent comment from Penci Design:Hi, Please install and active Instant Articles for WP plugin  Please check this guide :https://developers.facebook.com/docs/instant-articles/wordpress-quickstart/https://kinsta.com/blog/facebook-in ... TeachThemtoTravel FontClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 26, 2019 at 2:06pm   6 Most recent comment from Penci Design:Hi,Please go to Dashboad  > PenNews / Fonts Options then add more font you want use as screenshot http://prntscr.com/nh8dlnThen edit fancy heading shortcode and select font as screenshot  http://p ... shaanchopra Lifetime Update after Support on ThemforestClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 26, 2019 at 10:16am   4 Most recent comment from PenciDesign:Hi,You can check this guide to know how to update the theme:https://pencidesign.ticksy.com/article/11593/Best Regards,PenciDesign itsjuliejulie installing themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 26, 2019 at 9:47am   2 Most recent comment from PenciDesign:Hi,You need to extract download package and use soledad.zip file for your install.Please check more on this guide.Also, you should check documentation for this theme here to know how to config this th ... TinasInreOas h1 in the website title or identityClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 26, 2019 at 9:42am   4 Most recent comment from PenciDesign:Hi,You can change this text via Dashboard > Settings > General. The alt text from my image I showed for you will auto get from there.Best Regards,PenciDesign adatfalo AdBlocker blocking the Featured SliderClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 25, 2019 at 2:57pm   4 Most recent comment from Penci Design:Hi,Please deactivated all plugin ( excrept plugins come form the theme and try it again ) - If it work, let's enable each plugin to check what's plugin caused this issue.If you find anything ... Manuel Podetti Single PostClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 25, 2019 at 1:57pm   2 Most recent comment from Penci Design:Hi,Please go to Dashboad > Appearance > Wdigets then add "Mailchimp Sign-Up Form" widget to "Footer Signup Form" sidebar as screenshot http://prntscr.com/ngrknvBest Regards,PenciDesign duchuy0908 Instagram slider problemClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 25, 2019 at 11:07am   3 Most recent comment from PenciDesign:Hi,This issue caused by your instagram account is private. Please change it and try with username again.Best Regards,PenciDesign rnbjunk Problem with site since 1 weekClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 25, 2019 at 9:16am   3 Most recent comment from rnbjunk:We resolved the problem Thanks for help ana_travelguaplous Palombini Menu barClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 25, 2019 at 8:31am   2 Most recent comment from PenciDesign:Hi,You need to go Appearance > Menus > edit menu item "Blog" and select category "Blog" to display as mega menu.Best Regards,PenciDesign