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Public Tickets

RudyWu Import demo dataClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated August 24, 2019 at 12:10pm   2 Most recent comment from Penci Design:Hi,Please install and active  "Penci PenNews Demo Importer"pluginthen go to Dashboard > PenNews > Import demo data , choose demo you want and import demoImport demo  not delete old post.Note imporan ... AUED Parameters Setup in Portfolio layoutClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 24, 2019 at 8:43am   3 Most recent comment from AUED:Perfect! Thank you ! San Plugin StatusClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated August 24, 2019 at 5:17am   5 Most recent comment from San:simply add a text file like readme.thank you,. AnniLaura Instagram feed not workingClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated August 24, 2019 at 3:25am   3 Most recent comment from Penci Design:Hi,Thank you for your all feebback. We are checking for the issue and respond as soon as possible.You can try use instagram with plugin : https://wordpress.org/plugins/instagram-feed/Best Regards, Pe ... pqinstitute Premium Plugins UpdatesClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated August 24, 2019 at 2:43am   2 Most recent comment from Penci Design:Hi,Sorry about the issue. Each Premium Plugins have new version , we will update it on package of PenNews theme. Thank you for your all feedback. I will tell me with leader of our team with your f ... cleanketolifestyle Display on mobile & desktopClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 23, 2019 at 7:07pm   9 Most recent comment from cleanketolifestyle:Great that worked. On the new Instagram plug in that I have to use (https://wordpress.org/plugins/instagram-feed/) do you no how to disable pinning on the images. With the other Instagram widget ther ... norwegiannomad The categories does not workClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 23, 2019 at 4:49pm   5 Most recent comment from PenciDesign:Hi, Recently, Instagram just updated the API, so all websites has much request to Instagram in a fixed time will get blocked.  That makes Instagram images cant' load for your site. No problems, ... martonia Fix unfolded menu on background and more...Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 23, 2019 at 4:44pm   2 Most recent comment from PenciDesign:Hi,1 & 3/ You just need go to Posts > All Posts > delete the demo post "Hello World". That's default posts from WordPress, you can remove it.2/ You need to create a menu for your site, please go ... Paavokek Penci recipe showing non-existent nutrition factsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 23, 2019 at 4:41pm   2 Most recent comment from PenciDesign:Hi,1/ I've tried to Print your recipe and I didn't see the nutrition facts - check this image: http://prntscr.com/ownjnf2/ For google validate, if you don't have that values, all your ... wstrading Top InstagramClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 23, 2019 at 8:28am   10 Most recent comment from SBpov:Thank you for explaining this. I did the plugin and it's working. But yes, I would definitely prefer a fix on the original theme plugin in the upcoming updates. Less plugins on my site, the be ... BuffaloWeb Video thumbnail does not work for video post formatClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 23, 2019 at 4:48am   9 Most recent comment from PenciDesign:Hi @natassiaashley,You need to use video URL format like this: https://www.youtube.com/watch?v=20WbZFW00ng NOT: https://youtu.be/20WbZFW00ng In next times, please create a new ticket - don't put ... aholderbeke LanguagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 23, 2019 at 4:45am   2 Most recent comment from PenciDesign:Hi,You can do that by use WPML or Polylang.For translate static text from the theme, you can use pencilang shortcode like we said on the documentation for this theme hereBest Regards,PenciDesign Adrianne Posts scrolling across topClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 22, 2019 at 7:22pm   4 Most recent comment from Adrianne:Ok, thank-you, that would be great. Cheers AUED Portfolio inside home pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 22, 2019 at 3:48pm   3 Most recent comment from AUED:Thanks, I'll follow your advice. Sure it will be fine :-) ZarTech 'Slider' and main 'Life Style content block is not showing in imported demo​Closed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated August 22, 2019 at 1:38pm   4 Most recent comment from Penci Design:Hi,I checked and config help you.Please check it again and send me  the screenshot for the issue. I will check it again.Best Regards,PenciDesign