Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

ccatherine Mixed contentClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 8, 2019 at 8:37pm   3 Most recent comment from ccatherine:Thank you for your response. Your reply fixed the issue. happy harris loading picturesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 8, 2019 at 3:27pm   2 Most recent comment from PenciDesign:Hi, This issue caused by you've enable lazyload images from Jetpack or WP Rocket Plugin or use a plugin to create lazyload images.Let's find and deactivate it.This theme already supports for ... MrOli3000 404 error on demo import - Using WAY 2Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 8, 2019 at 3:22pm   2 Most recent comment from PenciDesign:Hi,Strange, please try:1/ Deactivate all plugins and try it again.2/ Increase the memory limit for your hosting by do following this guide:https://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory- ... Cabkaye Add mangmentClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 7, 2019 at 6:45am   2 Most recent comment from Penci Design:Hi,Please go to Customize > Archive, Category, Blog, Tag, Search Pages Options then go to "IN-FEED ADS SETTING" box then insert In-feed Ad Code as screenshot http://prntscr.com/nlea1gBest REgards,P ... redorange Popular Posts functionalityClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 7, 2019 at 6:33am   4 Most recent comment from Penci Design:Hi,Don't worry about the issue.I checked on your site. Popular Posts in once month work fine. Logic of "Popular Posts in once month". when you choose order by Popular Posts in once month.The bl ... San Search Bar IssueClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 7, 2019 at 5:54am   2 Most recent comment from Penci Design:Hi,I checked on  your site and i saw search work fine.Please check video attachement If it dosen't work on your phone, please  send me your video for the issue. I will check it help you.Best R ... beastmaster_photography Image Optimization for Photography BlogClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 7, 2019 at 3:23am   2 Most recent comment from PenciDesign:Hi,Thank you for loving our theme.1/ Yeah, of course - all premium WordPress theme has this feature. We need to crop images to make sure it will display fit for all spaces on your site. Most of custom ... cleanketolifestyle Penci Slider 2Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 7, 2019 at 3:14am   4 Most recent comment from PenciDesign:Hi,For mobile, you can add more this code: @media only screen and (min-width: 1169px) { .pencislider-container .pencislider-content .pencislider-title span{ font-size: 24px; background: rgba( 255, 143 ... justintravel the subpage layoutClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 7, 2019 at 3:07am   2 Most recent comment from PenciDesign:Hi,You can change layout for it via Customize > General Options > Category, Tags, Search, Archive Layout > select "Grid Posts"Best Regards,PenciDesign akash4435 Show the slider dots on mobile devicesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 7, 2019 at 3:06am   2 Most recent comment from PenciDesign:Hi,Unfortunately, this theme doesn't support this feature. You need to modify javascript to do that and we don't support for requirements like this.Best Regards,PenciDesign dillonwalsh Spacing Off After NavigationClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 6, 2019 at 2:34pm   4 Most recent comment from Penci Design:Hi,Please send me your video for the issue and i re-check  your site on Safari .Best Regards,PenciDesign Squeakerfish Recent PostsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 6, 2019 at 2:33am   2 Most recent comment from PenciDesign:Hi,That's a great idea Thank you for your suggestion. We will add more this feature in the next update version of Soledad. Please wait for itBest Regards,PenciDesign akash4435 Increase font size of Post titleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 6, 2019 at 2:27am   8 Most recent comment from PenciDesign:Hi @valentinesdayx2,Please create a new ticket. Don't put the reply to tickets of another peoples because they will get notice from your comment. Best Regards,PenciDesign akash4435 Change word countClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 6, 2019 at 2:26am   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support this feature for Featured Categories.Best Regards,PenciDesign MasterMskc woocommerce templateClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated May 6, 2019 at 1:47am   2 Most recent comment from Penci Design:Hi,Please send me your website management information ( admin url site, username and password ). I will update help you.Best Regards,PenciDesign