Public Tickets
TinasInreOas
h1 in the website title or identityClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 26, 2019 at 9:42am
4
Most recent comment from PenciDesign:Hi,You can change this text via Dashboard > Settings > General. The alt text from my image I showed for you will auto get from there.Best Regards,PenciDesign
adatfalo
AdBlocker blocking the Featured SliderClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated April 25, 2019 at 2:57pm
4
Most recent comment from Penci Design:Hi,Please deactivated all plugin ( excrept plugins come form the theme and try it again ) - If it work, let's enable each plugin to check what's plugin caused this issue.If you find anything ...
Manuel Podetti
Single PostClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated April 25, 2019 at 1:57pm
2
Most recent comment from Penci Design:Hi,Please go to Dashboad > Appearance > Wdigets then add "Mailchimp Sign-Up Form" widget to "Footer Signup Form" sidebar as screenshot http://prntscr.com/ngrknvBest Regards,PenciDesign
duchuy0908
Instagram slider problemClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 25, 2019 at 11:07am
3
Most recent comment from PenciDesign:Hi,This issue caused by your instagram account is private. Please change it and try with username again.Best Regards,PenciDesign
rnbjunk
Problem with site since 1 weekClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated April 25, 2019 at 9:16am
3
Most recent comment from rnbjunk:We resolved the problem Thanks for help
ana_travelguaplous Palombini
Menu barClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 25, 2019 at 8:31am
2
Most recent comment from PenciDesign:Hi,You need to go Appearance > Menus > edit menu item "Blog" and select category "Blog" to display as mega menu.Best Regards,PenciDesign
sabdaawal
How to insert script in <head> and <body>>Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 25, 2019 at 2:32am
2
Most recent comment from PenciDesign:Hi,You can insert custom code inside tag via Customize > Logo and Header Options > Add Custom Code Inside TagAnd add custom code inside tag via Customize > Footer Options > Google Analytics CodeBes ...
jbeladina
Search AppearanceClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 25, 2019 at 2:30am
2
Most recent comment from PenciDesign:Hi,You need to wait some days for google can update it It's not update right away.Best Regards,PenciDesign
Fjura
Underline hyperlink exceptionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 24, 2019 at 3:33pm
3
Most recent comment from Fjura:that seems to worked perfectly, thank you, you are the best!
gostorecc
Demo import is not workingClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated April 24, 2019 at 2:34pm
9
Most recent comment from Penci Design:Hi,Please go to PenNews theme/template-parts/single/style-1.php fine on line is 84.then add custom code you want as screenshot http://prntscr.com/ngaqhpBest Regards,PenciDesign
primeassetsource
reduce-space-above-content-sectionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 24, 2019 at 2:00pm
2
Most recent comment from primeassetsource:Its working, Please close the ticket
FionaChilds
503 ErrorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 24, 2019 at 3:06am
6
Most recent comment from PenciDesign:Hi,You can use window media player to view the video I sent.Also, as I checked, with the connection like that - it can caused 503 error is normal. So, the best solution for you now is requirements you ...
herztopf
activate page numbersClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 23, 2019 at 8:14pm
3
Most recent comment from herztopf:many thanks!!!!!!!!!! i did it, best regardssandra
Cabkaye
Add Manager IssueClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated April 23, 2019 at 3:40pm
2
Most recent comment from Penci Design:Hi,I checked on your site. It seems that you use AdSense ads appearing in random positions (Auto Ads) http://prntscr.com/nfubmwPlease check this guide to know About Auto ads.Please disable Auto ...
Patrice Greanville
Delete author boxClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 23, 2019 at 3:01pm
4
Most recent comment from PenciDesign:Hi,Please make sure you've checked to Customize > Single Post Options > "Hide Author Box" ( NOT "Hide Post Author" )I think you've confused the options.Best Regards,PenciDesign