Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

GerritGerritsen SettingsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 28, 2019 at 3:51am   4 Most recent comment from PenciDesign:Hi,Please check option for custom excerpt length via Customize > Other Layouts Options > Custom Excerpt LengthBest Regards,PenciDesign realsmartshoppers testClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 28, 2019 at 2:18am   2 Most recent comment from Penci Design:Hi,Yeah, if you have trouble using theme, please contact us. We will check it help you.Best Regards,PenciDesign blackeaglemedia Live Blog not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 27, 2019 at 4:34pm   3 Most recent comment from blackeaglemedia:This is the first theme that I’ve had issues with it. Has worked fine on every other theme I’ve used, thanks for the help... Maurizio TaSty still difficult to understand how to set some "menu styles"Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 27, 2019 at 3:31pm   2 Most recent comment from PenciDesign:Hi,Let's check on this video tutorial to know how to do that. We've put this video on the documentation also.Best Regards,PenciDesign joescheung question about page editorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 27, 2019 at 3:04pm   6 Most recent comment from PenciDesign:Hi,Strange, if you're using WPBakery, please deactivate Classic Editor plugin.After that, disable new editor from WPBakery setting: http://prntscr.com/n3ou0xBest Regards,PenciDesign amydyslex Font ColorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 27, 2019 at 3:01pm   6 Most recent comment from PenciDesign:Hi,1/ Please add more this code to Customize > Custom CSS to do that: .penci-sidebar-content, .penci-sidebar-content p{ font-size: 15px; } Change value 15 to any values as you want.2/ Sorry this theme ... narrta CSS Code appears at front endClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 27, 2019 at 2:34pm   13 Most recent comment from Penci Design:Hi,As I said in the previous reply,  page 2 of block vc  will show page 2 of blog  on your site, not show page 2 of category you choose. Do you want page 2 of pagination block vc show post of cat ... derricks1 Theme needs to be compatible with wordpress 5.1Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 27, 2019 at 3:24am   4 Most recent comment from PenciDesign:Hi,We've tested the theme with Wordpress 5.1 carefully and we're sure 100% the theme are compatible with Wordpress 5.1.If you have issues after update WP to 5.1 - Let's check again with ... fabaff woocommerce category page layoutClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 27, 2019 at 3:15am   2 Most recent comment from PenciDesign:Hi,Strange, I've tested our theme and I see the page navigation still working fine on woocommerce category.Have you tried deactivate all plugins ( except plugins come from the theme and Woocommer ... wfbeck default logoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 26, 2019 at 6:23pm   5 Most recent comment from wfbeck:Thank you that did it. Singeringer Tech SupportClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 26, 2019 at 4:25pm   7 Most recent comment from Penci Design:Hi,Sorry for the slow response.We have 2k+ customers using the theme.  Support requests  is very much, we cannot respond immediately to you. We will try to reply you as soon as possible. Hope you ... Igorz16 Polylang string translationClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 26, 2019 at 3:42pm   6 Most recent comment from Penci Design:Hi,Do you want use in the customize panel like screenshot http://prntscr.com/n37bpuIf right, please add  custom code to register customize panel  on function.php file  http://prntscr.com/n37df7 ... wfbeck Vertical NavClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 26, 2019 at 3:41pm   4 Most recent comment from PenciDesign:Hi,Unfortunately, as I said at this time the theme doesn't support that feature. We will consider to add more this feature in the future updatesBest Regards,PenciDesign Edward Jimenez google fontsClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 26, 2019 at 4:48am   5 Most recent comment from Edward Jimenez:Thanks, that did it! chrislabelle MetadataClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 26, 2019 at 3:52am   2 Most recent comment from PenciDesign:Hi,I just tested search results preview for that post via:https://seositecheckup.com/tools/google-search-results-preview-testAnd I see everything display normal.So, I think you need to wait google upd ...