Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

jhonattanrr Problems with Google Adsense codeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 3, 2019 at 2:56am   4 Most recent comment from PenciDesign:Hi,I don't know.. because that's your google adsense code. I just tested again the theme and I see that option still working fine. So, if your code is correct - the google adsense will showi ... Maurizio TaSty multilanguage setting on Homepage Featured BoxesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 3, 2019 at 2:50am   2 Most recent comment from PenciDesign:Hi,For both issues: You need to use pencilang shortcode to translate it to multiple languages.Note: The example code we've said on the documentation for English & French.For your case, you need t ... Foppes1410 WPBakery font size & eidget headingsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 3, 2019 at 2:47am   8 Most recent comment from PenciDesign:Hi,I just updated the theme to latest version and seem it's working now.Best Regards,PenciDesign igormanaue Gallery ImageClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 3, 2019 at 2:10am   3 Most recent comment from Penci Design:Hi,Please check  screenshot http://prntscr.com/n6owl9Best Regards,PenciDesign elemento2 slider Category filterClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 3, 2019 at 1:55am   10 Most recent comment from Penci Design:Hi,Penci Block doesn't display when the category you choose has no posts.so, you select the category without the post, Penci Block doesn't display.Please add post to category then choose c ... seanwillex Featured Slider Not ShowingClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 2, 2019 at 3:35pm   7 Most recent comment from Penci Design:Hi,Please check screenshot :http://prntscr.com/n6hakwBest Regards,PenciDesign laure_b Difference of font aspect between menu and widgets titlesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 2, 2019 at 2:52pm   3 Most recent comment from laure_b:Thanks so much for your help!! Marta_2019 Gutenberg editorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 2, 2019 at 9:59am   2 Most recent comment from PenciDesign:Hi,1/ You can use Gutenberg Editor as normalThis theme already supports styles for elements from Gutenberg editor.2/ No - It doesn't affect anything3/ We didn't tested the theme with Element ... wei_z Hn structureClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 2, 2019 at 9:07am   11 Most recent comment from wei_z:Hi again :) I'm trying to custom the header but i cant. My custom CSS does not override the original one. First I had a custom css on .inner-header to add a background-color in black -> dosent w ... ryanafry Paragraph spacingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 2, 2019 at 3:04am   2 Most recent comment from PenciDesign:Hi,Can you send me screenshots about where do you want to change the paragraph spacing ?I don't clearly about where do you want to do that.Best Regards,PenciDesign twc2795 Ads management pluginClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 2, 2019 at 2:33am   2 Most recent comment from Penci Design:Hi, Please go to Administration > PenNews > Ads Management then insert Your Ad code , then then copy shortcode of ad then paste it to position you want show  as screenshot  http://prntscr.com/mw ... Cultures Traveled Mobile Header, WP Bakery UpdateClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 2, 2019 at 2:23am   4 Most recent comment from PenciDesign:Hi,To update the plugin, please go to Plugins > All Plugins > deactivate & remove old version of WPBakery.After that, go to Appearance > Install Plugins > and re-install that plugin - you will get lat ... Kallisteha loading speedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 1, 2019 at 4:17pm   2 Most recent comment from PenciDesign:Hi,Yeah, that's normal because most of online test speed tool requirements website optimize the images.It requirements compression the images - not resize the imagesWith me, when I access to you ... dennisgrunwald Instagram footerClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 1, 2019 at 4:12pm   2 Most recent comment from Penci Design:Hi,Please go to Dashboad > Appearance  > Widgets then then remove widget instagram on footer instagram sidebar as screenshot http://prntscr.com/n5za0tThen edit home page and use penci instagram shor ... clegger Adsense single postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 1, 2019 at 3:56pm   2 Most recent comment from PenciDesign:Hi,Strange, I just checked that option and I see everything still working fine.So, please try:1/ Check again your google ads code - make sure that code is not google auto ads and you've copied al ...