Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

creamsbeauty Add map in category and tag pagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 25, 2019 at 5:03am   3 Most recent comment from creamsbeauty:Thank you very much, it even worked without the shortcode plugin. I just embedded the ... code in the category/page description! Cultures Traveled Paragraph SpacingClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated August 25, 2019 at 3:14am   2 Most recent comment from Penci Design:Hi, It appears that the custom code for Soledad theme. About PenNews theme, please try use custom css .wpb_text_column, .comment-content, .single .entry-content, .page .entry-content { margin-bot ... pollexe about table of content in articleClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated August 25, 2019 at 3:09am   2 Most recent comment from Penci Design:Hi,Please try use "Easy Table of Contents" pluginBest Regards,PenciDesign seb-imusic wpbakery upgradeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 24, 2019 at 1:31pm   2 Most recent comment from PenciDesign:Hi,To update WPBakery, please do following steps:1/ Download latest version of WPBakery Page Builder from this URL - click to download it. 2/ Go to Plugins > All Plugins > deactivate & delete ol ... RudyWu Import demo dataClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated August 24, 2019 at 12:10pm   2 Most recent comment from Penci Design:Hi,Please install and active  "Penci PenNews Demo Importer"pluginthen go to Dashboard > PenNews > Import demo data , choose demo you want and import demoImport demo  not delete old post.Note imporan ... AUED Parameters Setup in Portfolio layoutClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 24, 2019 at 8:43am   3 Most recent comment from AUED:Perfect! Thank you ! San Plugin StatusClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated August 24, 2019 at 5:17am   5 Most recent comment from San:simply add a text file like readme.thank you,. AnniLaura Instagram feed not workingClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated August 24, 2019 at 3:25am   3 Most recent comment from Penci Design:Hi,Thank you for your all feebback. We are checking for the issue and respond as soon as possible.You can try use instagram with plugin : https://wordpress.org/plugins/instagram-feed/Best Regards, Pe ... pqinstitute Premium Plugins UpdatesClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated August 24, 2019 at 2:43am   2 Most recent comment from Penci Design:Hi,Sorry about the issue. Each Premium Plugins have new version , we will update it on package of PenNews theme. Thank you for your all feedback. I will tell me with leader of our team with your f ... cleanketolifestyle Display on mobile & desktopClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 23, 2019 at 7:07pm   9 Most recent comment from cleanketolifestyle:Great that worked. On the new Instagram plug in that I have to use (https://wordpress.org/plugins/instagram-feed/) do you no how to disable pinning on the images. With the other Instagram widget ther ... norwegiannomad The categories does not workClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 23, 2019 at 4:49pm   5 Most recent comment from PenciDesign:Hi, Recently, Instagram just updated the API, so all websites has much request to Instagram in a fixed time will get blocked.  That makes Instagram images cant' load for your site. No problems, ... martonia Fix unfolded menu on background and more...Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 23, 2019 at 4:44pm   2 Most recent comment from PenciDesign:Hi,1 & 3/ You just need go to Posts > All Posts > delete the demo post "Hello World". That's default posts from WordPress, you can remove it.2/ You need to create a menu for your site, please go ... Paavokek Penci recipe showing non-existent nutrition factsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 23, 2019 at 4:41pm   2 Most recent comment from PenciDesign:Hi,1/ I've tried to Print your recipe and I didn't see the nutrition facts - check this image: http://prntscr.com/ownjnf2/ For google validate, if you don't have that values, all your ... wstrading Top InstagramClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 23, 2019 at 8:28am   10 Most recent comment from SBpov:Thank you for explaining this. I did the plugin and it's working. But yes, I would definitely prefer a fix on the original theme plugin in the upcoming updates. Less plugins on my site, the be ... BuffaloWeb Video thumbnail does not work for video post formatClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 23, 2019 at 4:48am   9 Most recent comment from PenciDesign:Hi @natassiaashley,You need to use video URL format like this: https://www.youtube.com/watch?v=20WbZFW00ng NOT: https://youtu.be/20WbZFW00ng In next times, please create a new ticket - don't put ...