Public Tickets
RudyWu
Release new postClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated June 12, 2019 at 4:18pm
2
Most recent comment from Penci Design:Hi,Make sure that you don't use any plugin cache. Please deactivated all plugin ( excrept plugins come form the theme and try it again ) - If it work, let's enable each plugin to check what& ...
jotiermas
Video Widget not working in Footer ColumnsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 12, 2019 at 3:49pm
7
Most recent comment from jotiermas:Ah, OK... good to know!Thanks again!!
knoeienmetinge
Recipe text not considered in YoastClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 12, 2019 at 3:14pm
2
Most recent comment from PenciDesign:Hi,Unfortunately, there is no way to do that. Because Yoast SEO can't read the content inside a shortcode ( Recipe Card is a shortcode. ). It apply for all recipe plugins - not for our plugin on ...
Mannenmedia
Unsafe scripts?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 12, 2019 at 2:51pm
2
Most recent comment from PenciDesign:Hi,This issues caused by your SSL.Please try use plugin Really Simple SSL to solved that issue.Best Regards,PenciDesign
sophiaroseroams
Slider imageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 12, 2019 at 2:45am
2
Most recent comment from PenciDesign:Hi,If you want to fit the images on the slider you're using - you can use images with the size: 1170 x 750 pixel.Best Regards,PenciDesign
TheGreetery
Penci Slider not responsiveClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 12, 2019 at 2:33am
4
Most recent comment from PenciDesign:Hi,Yeah, because by default the logo will center on that space: http://prntscr.com/o0pm2oIf you want to make the logo center on navigation width, please add more this code to Customize > Custom CSS:
...
Tajda
Blog Description BarClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 11, 2019 at 8:24am
2
Most recent comment from PenciDesign:Hi,Please try install plugin Yoast SEO and go to Dashboard > SEO > Search Appearance > and change it like the way you want on "SEO title"Best Regards,PenciDesign
TakumaKaito
WPbakery page builderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 11, 2019 at 3:03am
8
Most recent comment from PenciDesign:Hi,I just checked your site and I didn't see any issue on that. Check this image: http://prntscr.com/o08kxsSeem that's caching issue. No worries.Best Regards,PenciDesign
dillonwalsh
Custom Unlimited SidebarsClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated June 10, 2019 at 6:40pm
4
Most recent comment from dillonwalsh:I'm so stupid! I didn't even see that there all this time. Thank you so much!
ismailsirajeittembe
slider instead of featured image of a postClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 10, 2019 at 2:52pm
6
Most recent comment from PenciDesign:Hi,If you have issues when create a new ticket - let's send us an email via our contact form and we will take it a look on this help you.Best Regards,PenciDesign
Vibz91
Theme language frenchClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 10, 2019 at 2:43pm
2
Most recent comment from PenciDesign:Hi,Unfortunately, this theme doesn't support for that.I think you can use translate from the browser to French to understand general it.And for better, you should check documentation for this th ...
Alysson Lisboa
Penci Image GalleryClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated June 9, 2019 at 2:41pm
5
Most recent comment from dillonwalsh:Thank you!
Ben Lee
Facebook widgetClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 9, 2019 at 9:02am
2
Most recent comment from PenciDesign:Hi,You need to use facebook page URL - You can't use URL facebook for personal or group.You can check here to know about what's Facebook Page.Best Regards,PenciDesign
grundy666
Featured ImagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 9, 2019 at 8:50am
2
Most recent comment from PenciDesign:Hi,Seem you've enable lazyload images from a plugin or use a plugin to create lazyload images. Please check and disable it.This theme already supports for lazyload images, so you don't need ...
lukasceunen
Exclude postClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 7, 2019 at 4:12pm
2
Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support that feature.
But, I think you can go to Customize > Featured Slider Options > and use "Featured Tags" to filter your posts on the slider.
...