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Public Tickets

Patrice Greanville Delete author boxClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 23, 2019 at 3:01pm   4 Most recent comment from PenciDesign:Hi,Please make sure you've checked to Customize > Single Post Options > "Hide Author Box" ( NOT "Hide Post Author" )I think you've confused the options.Best Regards,PenciDesign justintravel Sidebar - About Me sectionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 23, 2019 at 3:03am   2 Most recent comment from PenciDesign:Hi,You can check this guide to know how to get URL of an image and use it for "About Image URL".And if you want to the readers click on your about me image and go to any URL, put the URL on "Add Link ... herztopf page numbers on the blogClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 23, 2019 at 2:55am   2 Most recent comment from PenciDesign:Replied in this ticket:https://pencidesign.ticksy.com/ticket/1983641Best Regards,PenciDesign monkeyNeil Layout issue - Remove left sidebarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 23, 2019 at 2:51am   6 Most recent comment from PenciDesign:Hi,Strange, we will check it again on this.Now, please add more this code to Customize > Custom CSS to fixed that issues: @media only screen and (min-width: 961px){ body.single-forum .container.penci ... sshome Error While Adding the Category Name In A Content BlockClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 23, 2019 at 1:56am   2 Most recent comment from Penci Design:Hi,Please send me  your screenshot and video you config penci blockthen send me your website management information ( admin url site, username and password ).I will check it help you.Best Regards,Pe ... aldemifr AMP sliderClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 22, 2019 at 2:29pm   3 Most recent comment from aldemifr:I understand.This would be very good,Because the theme is very good and super light!Thank you very much and have a great week for you.:) miki31-7 Navigation menu appears twiceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 22, 2019 at 7:55am   2 Most recent comment from PenciDesign:Hi,Yeah, one is your main navigation - one is your vertical mobile nav: http://prntscr.com/nf5nbjWe need to create 2 menus to make that vertical mobile nav. It's easy to customers can access to ... celine0 Structure problem on my siteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 22, 2019 at 7:36am   2 Most recent comment from PenciDesign:Hi,You should validate your site via https://search.google.com/structured-data/testing-tool?hl=enAll other SEO testing sites is unreliableBest Regards,PenciDesign aldemifr Social and other broken iconsClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 21, 2019 at 12:18pm   7 Most recent comment from aldemifr:that's right. Perfect!You are Super Efficient!this theme is very feature rich! One more time, thank you very much!!!!!!!!!:) frogboy93117 single post gallery lightboxClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 20, 2019 at 5:01pm   2 Most recent comment from PenciDesign:Hi,Have you use gallery element from new editor of Wordpress? If right - yeah, that's normal because lighbox doesn't support to display on gallery element from new editor of Wordpress.Please ... sshome Edit Category,tags and upload newsClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 20, 2019 at 2:28pm   2 Most recent comment from Penci Design:Hi,Please go to Customize > Archive, Category, Blog, Tag, Search Pages Options then change any option you want.If it doesn't work,  let's send me your website managment information ( admin ... nortegran import example dataClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 20, 2019 at 2:25pm   6 Most recent comment from Penci Design:Hi,you can  use Backup Plugins to do that.Please check this guide https://www.isitwp.com/best-wordpress-backup-plugins-compared/Best Regards,PenciDesign 1215daytrading featured image for posts not displaying full pictureClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 20, 2019 at 3:56am   2 Most recent comment from PenciDesign:Hi,Yeah, we need to crop the images to make sure it appears good for all layouts. If you don't want to get your featured images crop - you can use Masonry Layout ( select it via Customize > Gener ... miki31-7 Soledad and Yoast Schema markup conflictClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 20, 2019 at 2:40am   2 Most recent comment from PenciDesign:Hi,We will check it and will have fit solution for this issue.Please wait for it.Best Regards,PenciDesign ProCoder2025 Yoast SEO problemsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 19, 2019 at 7:26pm   3 Most recent comment from ProCoder2025:Hello,oh yes, i have deactivate all plugins and this is doesn´t work. But I forgot to test with another theme on the same website. Yoast SEO works on another website. The problem also exists with ...