Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

jeevjun Using Custom HTML for Google Ads between content on single postsClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 9, 2019 at 3:01pm   6 Most recent comment from Penci Design:Hi,Sorry, because then reply aren't clear.I checked on your site. I saw mess "Only one 'enable_page_level_ads' allowed per page" .It seems that cause by parameter "enable_page_level_ad ... twc2795 Ads Pro plugins to insert ads spaceClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 9, 2019 at 2:41pm   2 Most recent comment from Penci Design:Hi,On sidebar, please try use with text widget as screenshot http://prntscr.com/n9mdp1On home page, please try use Text block shortcode as screenshot  http://prntscr.com/n9meklBest Regards,PenciDes ... amberpratt3 align textClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 9, 2019 at 2:33pm   2 Most recent comment from Penci Design:Hi,You can choose quote align right or left as screenshot http://prntscr.com/n9m9csor add parameter align="left" or align="right" to shortcode as screenshot  http://prntscr.com/n9ma6jBest Regards, ... HolisticYum WP Bakery Page Builder not working, says license needs activatedClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 9, 2019 at 12:40pm   4 Most recent comment from PenciDesign:Hi,Please create a new ticket and our support team will help you - don't put the reply to ticket of another customer because they will get notice from your reply.Best Regards,PenciDesign Karendi Slider ProblemClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 9, 2019 at 3:12am   2 Most recent comment from PenciDesign:Hi,Seem you've checked to Customize > Featured Slider Options > Enable Featured Slider on All Pages option.Let's un-check to that optionBest Regards,PenciDesign sonitgarg changing colorClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 9, 2019 at 2:04am   2 Most recent comment from Penci Design:Hi, Do  you want change color of h2-h6 tags on content post ? If right, please go to Customize > Addtional CSS then add custom css to do that: .wpb_text_column h2, .wpb_text_column h3,.wpb_text_colu ... jbforlag How to choose which categories be listed in the Featured sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 8, 2019 at 1:46pm   3 Most recent comment from jbforlag:Hm.. that will leave a strange tag on the tag-list at the bottom of the posts. But I will look at it. I would recommend to implement this feature, yes. Thanks for the answer redneats 4 ColumnsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 8, 2019 at 10:45am   12 Most recent comment from PenciDesign:Hi,Please try again with this code: @media only screen and (min-width: 1170px){ .home-featured-cat-content.style-7{ width: calc(100% + 20px); margin-left: -10px; } .home-featured-cat-content.style-7 . ... rararossputin Penci Recipe & Recipe IndexClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 8, 2019 at 7:36am   2 Most recent comment from PenciDesign:Hi,The recipe index will based on categories the posts located in that categories.So, I'm not sure it will work when you use it for pages ( because pages doesn't exists any categories )You c ... iamfreesen 404 on Home pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 8, 2019 at 2:36am   2 Most recent comment from PenciDesign:Hi,Strange, Have you try deactivate all plugins ( except plugins come from the theme ) and try it again? If it work, let's enable each plugin to check what's plugin caused this issue.If it ... sonitgarg post fontClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 8, 2019 at 2:21am   4 Most recent comment from Penci Design:Hi,Please try with custom css :  .single .entry-content strong,.page .entry-content strong,.single .entry-content b,.page .entry-content b {    font-weight: 700;}with "Source Serif Pro" font, you c ... hember Problems in RTL directionClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 8, 2019 at 1:54am   3 Most recent comment from Penci Design:Hi,Strange, RTL.css file don't load on your site. I added  right to left css on your site ( http://prntscr.com/n8v49c ) . Please check it again.Best Regards,PenciDesign miki31-7 Vertical navigation bugClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 7, 2019 at 9:48pm   9 Most recent comment from miki31-7:Hi,  I don't know what happened but now, even with the cache enabled, the issue seems solved for now. I hope it will stay this way, if I will have the issue again I will update you. Thank you ... kikiwongo Main Sidebar Widget image not showingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 7, 2019 at 5:34pm   3 Most recent comment from kikiwongo:Hi there,Thank you for the suggestions and rookie mistake on my end. Got it to work. I think it was trying to deliver that image via CDN and it was bugging out with my WPMU Dev Dashboard. Thanks! professorshouse Smart ListsClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 7, 2019 at 4:44pm   11 Most recent comment from Penci Design:Hi,I login on  your site. But change code on your site. It seems that  you disable the plugin and theme editor. Please send me your  FTP account ( include FTP host, FTP username, FTP password ) - ...