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Public Tickets

adatfalo AdBlocker blocking the Featured SliderClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 25, 2019 at 2:57pm   4 Most recent comment from Penci Design:Hi,Please deactivated all plugin ( excrept plugins come form the theme and try it again ) - If it work, let's enable each plugin to check what's plugin caused this issue.If you find anything ... Manuel Podetti Single PostClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 25, 2019 at 1:57pm   2 Most recent comment from Penci Design:Hi,Please go to Dashboad > Appearance > Wdigets then add "Mailchimp Sign-Up Form" widget to "Footer Signup Form" sidebar as screenshot http://prntscr.com/ngrknvBest Regards,PenciDesign duchuy0908 Instagram slider problemClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 25, 2019 at 11:07am   3 Most recent comment from PenciDesign:Hi,This issue caused by your instagram account is private. Please change it and try with username again.Best Regards,PenciDesign rnbjunk Problem with site since 1 weekClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 25, 2019 at 9:16am   3 Most recent comment from rnbjunk:We resolved the problem Thanks for help ana_travelguaplous Palombini Menu barClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 25, 2019 at 8:31am   2 Most recent comment from PenciDesign:Hi,You need to go Appearance > Menus > edit menu item "Blog" and select category "Blog" to display as mega menu.Best Regards,PenciDesign sabdaawal How to insert script in <head> and <body>>Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 25, 2019 at 2:32am   2 Most recent comment from PenciDesign:Hi,You can insert custom code inside tag via Customize > Logo and Header Options > Add Custom Code Inside TagAnd add custom code inside tag via Customize > Footer Options > Google Analytics CodeBes ... jbeladina Search AppearanceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 25, 2019 at 2:30am   2 Most recent comment from PenciDesign:Hi,You need to wait some days for google can update it It's not update right away.Best Regards,PenciDesign Fjura Underline hyperlink exceptionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 24, 2019 at 3:33pm   3 Most recent comment from Fjura:that seems to worked perfectly, thank you,  you are the best! gostorecc Demo import is not workingClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 24, 2019 at 2:34pm   9 Most recent comment from Penci Design:Hi,Please go to PenNews theme/template-parts/single/style-1.php fine on line is 84.then add custom code you want as screenshot http://prntscr.com/ngaqhpBest Regards,PenciDesign primeassetsource reduce-space-above-content-sectionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 24, 2019 at 2:00pm   2 Most recent comment from primeassetsource:Its working, Please close the ticket FionaChilds 503 ErrorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 24, 2019 at 3:06am   6 Most recent comment from PenciDesign:Hi,You can use window media player to view the video I sent.Also, as I checked, with the connection like that - it can caused 503 error is normal. So, the best solution for you now is requirements you ... herztopf activate page numbersClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 23, 2019 at 8:14pm   3 Most recent comment from herztopf:many thanks!!!!!!!!!! i did it, best regardssandra Cabkaye Add Manager IssueClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 23, 2019 at 3:40pm   2 Most recent comment from Penci Design:Hi,I checked on your site. It seems that you use AdSense ads appearing in random positions (Auto Ads) http://prntscr.com/nfubmwPlease check this guide to know  About Auto ads.Please disable Auto ... Patrice Greanville Delete author boxClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 23, 2019 at 3:01pm   4 Most recent comment from PenciDesign:Hi,Please make sure you've checked to Customize > Single Post Options > "Hide Author Box" ( NOT "Hide Post Author" )I think you've confused the options.Best Regards,PenciDesign justintravel Sidebar - About Me sectionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 23, 2019 at 3:03am   2 Most recent comment from PenciDesign:Hi,You can check this guide to know how to get URL of an image and use it for "About Image URL".And if you want to the readers click on your about me image and go to any URL, put the URL on "Add Link ...