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Public Tickets

joropia9 I can not publish more than 1 article. It does not update the changes.Closed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated February 21, 2019 at 2:46am   2 Most recent comment from Penci Design:Hi,Sorry for slow responseDon't worry about this issue.Please check ticket : https://pencidesign.ticksy.com/ticket/1899604/Best Regards,PenciDesign Jose Angel Barrera Alvarez How to order productsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 21, 2019 at 2:43am   2 Most recent comment from PenciDesign:Hi,With this issues, you should check documentation from Woocommerce:https://docs.woocommerce.com/documentation/plugins/woocommerce/getting-started/I don't clearly about exactly what do you want. So, ... asantucciecpi Error when editing a postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 21, 2019 at 2:41am   2 Most recent comment from PenciDesign:Hi,Seem your hosting doesn't support for create_function() from PHP.No worries, you can go to Plugins > All Plugins > deactivate plugin "Penci Slider" and this issues will gone.We will find more abou ... Jose Angel Barrera Alvarez The products are falling in orderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2019 at 5:05pm   5 Most recent comment from Jose Angel Barrera Alvarez:Sorry, was the cache! Thanks!!   ZaytoonMedia right to leftClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2019 at 4:57pm   3 Most recent comment from PenciDesign:Hi,1/ Because you didn't enable RTL for your site.Please go to Dashboard > Settings > General > on "Site Language" > select your RTL language.2/ Please change font size for menu items via Customize > ... Plusture Soledad About Me WidgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2019 at 4:51pm   2 Most recent comment from PenciDesign:Hi, 1/ I don't clearly about what do you want here. Can you tell me more about this? 2/ Please add more this code to Customize > Custom CSS to do that: .about-widget .about-me-heading{ padding-bottom ... Plusture Reading TimeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2019 at 4:39pm   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently Soledad theme doesn't support this features and point 1/ & 2/ can't be do because it's not take short time to do.I don't know any plugin for this.We will consider to add mo ... SLVC2018 Hiding feature picture in single postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2019 at 4:29pm   4 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support for hide featured image for some single posts.I think you can hide all featured images auto appears and add featured images for all pages you wan ... arunung activationClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated February 20, 2019 at 4:21pm   3 Most recent comment from Penci Design:Hi,About activation,We've bought extended license from WPBakery Page Builder - so, you can use it legal. We've said more about this here. If you want active WPBakery Page Builder , you need to buy a l ... Percasedescubrase AutosavingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2019 at 3:46am   2 Most recent comment from PenciDesign:Hi,The autosave is feature from Wordpress version 5+ itself and there is no any option to disable it..For issues with the cursor jumps out of line, please try do following this image to fixed it. W ... Jose Angel Barrera Alvarez dataLayerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2019 at 3:27am   5 Most recent comment from Jose Angel Barrera Alvarez:OK, Thanks juwe81 author page doing a 3xx redirectionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 19, 2019 at 9:04pm   3 Most recent comment from juwe81:The fix is not related to the theme. I found it after lurking within the SEO settings. I'll leave it here in case anyone else runs into the same problem. swest1016 Mobile Usability IssuesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 19, 2019 at 10:03am   2 Most recent comment from PenciDesign:Hi,Yeah, that's issues you can ignore because it doesn't affect anything - sometimes, google report it because they want elements on the website far apart to make users easy to clicks.But, as I check ... Faffi Mobile footer not okClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated February 19, 2019 at 9:36am   14 Most recent comment from Faffi:Great help once again! WhityMarie CustomizingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 19, 2019 at 8:23am   10 Most recent comment from PenciDesign:Hi,I just checked your site and I found the issue caused by you've saved the changes as a draft - you need to change it to Publish - check this image: http://prntscr.com/mn1tgpI've did it help you an ...