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Public Tickets

klimenta Font colorsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 5, 2019 at 5:19pm   3 Most recent comment from klimenta:Great, thanks!This helped a lot! nallenspach Gallery issuesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 5, 2019 at 2:29pm   4 Most recent comment from PenciDesign:Hi,If you love our theme, don't forget take sometime give us a 5star rating on https://themeforest.net/downloads It will be our honor Thank you so much and have a great week. Best Regards, PenciDesi ... abroadpurpose Mailchimp Submit Hover Button ColorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 5, 2019 at 2:03pm   3 Most recent comment from abroadpurpose:Awesome, thank you for sending me a fix already! rik_harms First post main pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 5, 2019 at 1:30pm   2 Most recent comment from PenciDesign:Hi,Please go to Customize > Standard & Classic Layout Options > and check to "Auto Render Posts Excerpt" to do that.Best Regards,PenciDesign pcbiti site/page withClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 5, 2019 at 12:51pm   27 Most recent comment from Penci Design:Hi, Default,  header  have margin bottom is 40px. If you want change  it, please edit home page and edit first row add margin top is -30px. I config help you. Please check video attachement  to kn ... Muhammad Jahangir Attachment PageClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 5, 2019 at 10:48am   8 Most recent comment from Muhammad Jahangir:Done. closed this ticket now.Thanks Muhammad Jahangir Auto Load PostClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 5, 2019 at 10:47am   3 Most recent comment from Muhammad Jahangir:Hi,thanks for help. closed this ticket.thanks again esomarweb Video post issues: no user controls + need different content (header) template styleClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 5, 2019 at 10:05am   3 Most recent comment from esomarweb:Thanks! kelasings Pennews Fashion Magazine Theme Video ProblemClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 5, 2019 at 3:13am   2 Most recent comment from Penci Design:Hi,Make sure that  you choose post format is video as screenshot http://prntscr.com/mtbvmgAbout header and footer, please send me your screenshot this issue. I will check help you.Best Regards,Penci ... kelasings Adding PatreonClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 4, 2019 at 5:13pm   2 Most recent comment from Penci Design:Hi,Thank you for your suggestion. We will consider to add more this feature in the next update versions of PenNews. I'm not sure it will be added - but, I'm sure we will consider about this. Best Rega ... Ekovesnice Member section, subscriptionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 4, 2019 at 4:06am   3 Most recent comment from Ekovesnice:Ok, thank you very much. :) makinglifeatrip WebsiteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 4, 2019 at 3:34am   2 Most recent comment from PenciDesign:Hi,As I see, your support is expired. Before we can help you, can you please renew the support?Hope you can understand that's the terms from Envato Market and we can't violate it - also, we need money ... Katja_S The mobile navigation button disappearedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 4, 2019 at 3:01am   4 Most recent comment from PenciDesign:Hi,1/ I can see the search icon & menu button appears fine now: http://prntscr.com/mstn0y2/ If so, seem your hosting has been blocked for API from Instagram. Ok, no problems, you can use plugin Insta ... Velothis iFrameClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 3, 2019 at 5:52pm   5 Most recent comment from Velothis:I was able to fix it myself, the problem was rooted in theme's general CSS. Also, this kind of service is deplorable and i regret having paid for a product that specified professional support yet afte ... DCBrownLive changing side bar imageClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 3, 2019 at 7:49am   4 Most recent comment from Penci Design:Hi,Please go to Customize > Single Post Options then change image with "AD Code For Post Template Style 10" option as screenshot http://prntscr.com/msif9bBest Regards,PenciDesign