Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

Annikavb Text between title of page and featured imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 22, 2018 at 8:24am   2 Most recent comment from PenciDesign:Hi,Unfortunately, this is impossible at this moment.The CSS can't do that..Best Regards,PenciDesign Capas Home Page TitleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 22, 2018 at 8:21am   2 Most recent comment from PenciDesign:Hi,It's logo and It's an image. You can replace it to your logo image via Customize > Logo and Header Options > "Upload Logo" & "Logo for Vertical Mobile Nav"Have a lot of way to help you can create a ... theorganisedhousewife Penci Slider DesignClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 22, 2018 at 8:19am   4 Most recent comment from PenciDesign:Hi,Please try again with this Custom CSS code: .featured-area .penci-owl-carousel .pencislider-item .penci-image-holder{ height: auto !important; } .featured-area .penci-owl-carousel .pencislider-it ... Grayson Katz GravitarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 22, 2018 at 2:46am   3 Most recent comment from Grayson Katz:fixed it, thank you. It was set that if a user did not have a gravatar it would be my picture. Thank you! rashel 404Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 22, 2018 at 2:01am   2 Most recent comment from PenciDesign:Hi,Please try:1/ Deactivate all plugins and go to Dashboard > Permalink > and click "Save Changes" to update the permalink. After that, try it again. If it work, let's enable each plugin to check what ... Lacasettaconilsole Footer menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 21, 2018 at 11:14am   5 Most recent comment from Lacasettaconilsole:it's all ok now! thank you! ana_travelguaplous Palombini HomepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 21, 2018 at 6:50am   3 Most recent comment from ana_travelguaplous Palombini:Great support! Thank you! swest1016 Comment Posting ErrorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 20, 2018 at 3:43pm   3 Most recent comment from swest1016:Thank you for the clarification.  I was wondering if it was something that I hadn't set correctly.  I noticed when I went back to my site that the comment had come through.  Again, appreciate your ... homebodyliving Template customization issueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 20, 2018 at 3:20pm   2 Most recent comment from PenciDesign:Hi,Please check options for it via Customize > Options & Colors for SidebarBest Regards,PenciDesign claparcam Menu ERRORClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 20, 2018 at 3:05pm   2 Most recent comment from PenciDesign:Hi,This issue caused by your settings is wrong.Please go to Appearance > Menus > on menu item "Inicio" > remove all child menu items of this menu item.Best Regards,PenciDesign blackeaglemedia Popular posts widgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 20, 2018 at 3:04pm   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support display popular posts in 24hours.. It will make the server must handle a lot.. That's why we don't do thatBest Regards,PenciDesign 0gadget Theme Updates & Virus found during updates downloadClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated November 20, 2018 at 3:00pm   2 Most recent comment from PenciDesign:Hi,That's wrong message from Antivirus.All that files from plugins:  Ninja Popup & Ultimate Addons for WPBakery Page Builder plugins.As I asked author of that plugins before & Envato - they can confi ... Annikavb favicon and smaller pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 20, 2018 at 2:56pm   7 Most recent comment from PenciDesign:Hi,That's not featured box - that's featured slider.Please go to edit this page: https://alongwithannika.com/over-along-with-annika/ > scroll down and on "Select Featured Slider/Featured Video to Di ... swest1016 Grtid Not EvenClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 20, 2018 at 2:52pm   6 Most recent comment from PenciDesign:Glad when your issues solved If you love our theme, don't forget take some time give us a 5star rating on https://themeforest.net/downloads/ It will be our honor  Thank you so much in advance and ... GosiaBar homepage featured boxesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated November 20, 2018 at 2:52pm   2 Most recent comment from PenciDesign:Hi,You can go to Customize > Homepage Options > and add your images, text and URL ( include http://  or https:// on the URL ) for "Featured Boxes". This theme supports you can add 8 featured boxes o ...