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Public Tickets

André Silva Web Site SlownessClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated January 3, 2019 at 2:22am   9 Most recent comment from Penci Design:Hi,Yeah, if you have trouble using, please send me this issue. I will check it help you.Best Regards,PenciDesign Mehmet Gazi default templatesClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated January 3, 2019 at 2:08am   4 Most recent comment from Penci Design:Hi,In package have  code home page, please find home page you want with format .txt. Then open this file and edit page error, go to "Text" tab then paste code in here ( http://prntscr.com/m2egol )pl ... ratheeshvnair Increase the height of Penci video playlistClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated January 3, 2019 at 1:50am   4 Most recent comment from Penci Design:Hi,Please try edit Penci Videos playlist, then go to Genneral Tab and scrolldown add extra class "custom-video-block" as screenshot http://prntscr.com/m2eb8rThen click Page setting button and add cus ... Smartlinks Mega Menu child childClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 2, 2019 at 3:34pm   4 Most recent comment from PenciDesign:Hi @abazal,Please create a new ticket and our support team will check it help you. Don't put reply to ticket of another people because they will get notice from your reply.Best Regards,PenciDesign ratheeshvnair Menu alignment to left and alignment in same line with social iconClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated January 2, 2019 at 9:43am   5 Most recent comment from ratheeshvnair:It helped to move the menus to left , thank you  thaide EkaterinaClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 2, 2019 at 3:19am   2 Most recent comment from PenciDesign:Hi, Please try add more this code to Customize > Custom CSS to fixed that issues: @media only screen and (max-width: 1169px) and (min-width: 961px){ #navigation.menu-item-padding ul.menu > li > a, #n ... rayhintz Social Media marks posts as suspicious when sharingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 2, 2019 at 3:08am   2 Most recent comment from PenciDesign:Hi,I see your site is SSL ready - check this image: http://prntscr.com/m21bu9So, please wait facebook can update it.Best Regards,PenciDesign DCBrownLive pencil block to categoriesClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated January 2, 2019 at 1:54am   2 Most recent comment from Penci Design:Hi,If you want block shortcode show list post of category, please go  to edit  this shortcode , click "Builder query" button and choose category you want as screenshot http://prntscr.com/m20tylIf y ... elemento2 arabic post catClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated January 1, 2019 at 6:38pm   3 Most recent comment from elemento2:it works ..thanks ratheeshvnair background color for post titleClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated January 1, 2019 at 5:07pm   3 Most recent comment from Penci Design:Hi,Please go to Customize > Addtional CSS , then add custom code css to do that .penci-owl-featured-area.style-15 .penci-slider__text {    background: rgba(17, 17, 17, 0.6);}You can change backgroun ... ratheeshvnair change header menu social media icon colorsClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated January 1, 2019 at 5:02pm   2 Most recent comment from Penci Design:Hi,Unfortunately, currently this theme doesn't support this feature.Best Regards,PenciDesign mytalesoftraveling Home Page Featured ImageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 31, 2019 at 4:15pm   6 Most recent comment from PenciDesign:Hi @clairesturz,Please create a new ticket and tell us more detail about your question and our support team will help you. Please don't put reply to tickets of another people because they will get not ... umair Pages Feature Images on SliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 31, 2019 at 3:42am   6 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support this feature as I said before...Best Regards,PenciDesign 4v Soledad settingsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 30, 2018 at 3:53pm   2 Most recent comment from PenciDesign:Hi,1/ Currently this theme doesn't support for text logo. At this moment, text logo has limited about sharing on social media, responsive... So, really we don't recommend customers use it.2/ What do y ... managersofthehome New install on old blogClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 30, 2018 at 3:24pm   2 Most recent comment from PenciDesign:Hi,Thank you for purchased our theme.You can import a demo style by do following WAY 2 in the documentation hereWe've said very clearly on the documentation hereBest Regards,PenciDesign