Public Tickets
jennyjesch
Import Demo Data Not loadingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 22, 2019 at 4:05am
2
Most recent comment from PenciDesign:Hi,Seem you didn't check documentation for this theme before you do import a demo.We've said about this hereBased on your site, have 2 ways you can select to import demo.If your site has old data, ple ...
cersheibel
Removing Banner and adding LogoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 22, 2019 at 3:39am
4
Most recent comment from PenciDesign:Hi,Seem you didn't do following like I said.Please do following exactly like below:1/ Go to Customize > Logo and Header Options > on "Banner Header Right For Header 3" > select any image for this opt ...
Jan Scherders
Image Size and Number of columns for Grid LayoutClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 22, 2019 at 3:33am
2
Most recent comment from PenciDesign:Hi,1/ You can change image size for your layouts via Customize > General Options > Featured Image Type > select "Square" or "Vertical"2/ This theme doesn't support to change columns for Grid layouts. ...
neurat
AdSenseClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 21, 2019 at 10:56am
3
Most recent comment from neurat:Thanks a lot! That works fine.
chrvoje
Featured image sizeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 21, 2019 at 9:59am
2
Most recent comment from PenciDesign:Hi,Unfortunately, this theme doesn't support this feature.Best Regards,PenciDesign
monikaloskot
Homepage - posts not loadingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 21, 2019 at 9:33am
2
Most recent comment from PenciDesign:Hi,Thank you for purchased our theme.Please go to Dashboard > Settings > Reading > and make sure your config look like this image.Best Regards,PenciDesign
chrvoje
Youtube API keyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 21, 2019 at 3:14am
4
Most recent comment from PenciDesign:Hi,That's new editor come from Wordpress version 5+If you want to back to old editor - please install plugin Classic Editor.Best Regards,PenciDesign
Jan Scherders
change homepageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 21, 2019 at 3:11am
2
Most recent comment from PenciDesign:Hi,
If you want to do that, you need to use WPBakery Page Builder to config your homepage.
Please check this guide to know how to get WPBakery Page Builder.
And check this guide to know how to config ...
arcadepunks
A few installation questionsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 21, 2019 at 2:59am
7
Most recent comment from PenciDesign:Hi,For AMP issues, I've fixed it help you.I've disable auto ads code here: http://prntscr.com/m9ocnl and everything working fine now.Best Regards,PenciDesign
San
Internet ExplorerClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated January 20, 2019 at 4:10pm
6
Most recent comment from Penci Design:Hi,It is small this issue on our code css, i will add more this fix to next update version of PenNews theme.Best Regards,PenciDesign
Alysson Lisboa
Image on backgroundClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated January 20, 2019 at 1:52am
4
Most recent comment from Penci Design:Hi,Yeah, you can try it, I think it will help you solve this issue.Best Regards,PenciDesign
Alysson Lisboa
So slow........Closed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated January 19, 2019 at 9:17pm
3
Most recent comment from Alysson Lisboa:Amazing. Thank you.
Alysson Lisboa
Images on mobileClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated January 19, 2019 at 9:17pm
7
Most recent comment from Alysson Lisboa:Great! Thank you. :)
fraudbeat
Getting rid of "Home" gray zone on top of HomepageClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated January 19, 2019 at 8:43pm
5
Most recent comment from fraudbeat:Excellent! Problem solved.
Julian Lok
Pennews Image SizeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 19, 2019 at 5:04pm
6
Most recent comment from PenciDesign:Hi,
That's the size from Wordpress.. It's not related with our theme, so I think you just can find a plugin to do that...
Best Regards,
PenciDesign