Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

trinabelcik Instagram Widget doesn't display identified number of imagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 9, 2019 at 3:16am   2 Most recent comment from PenciDesign:Hi,The instagram API just supports for display maximum 12 images. You can't use more images.. If you want to use 16 images, you just can use hastag.Best Regards,PenciDesign shemakesmetravel categories displayed in parent order, not alphabeticallyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 9, 2019 at 3:12am   2 Most recent comment from PenciDesign:Hi,Unfortunately, this theme doesn't support this feature.As I know, no any theme supports for this feature...Best Regards,PenciDesign Percasedescubrase Conflict Gutenberg ThemeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 9, 2019 at 2:36am   2 Most recent comment from PenciDesign:Hi,That's issues from Wordpress itself. As you can see issues here:https://github.com/WordPress/gutenberg/issues/3929Anyway, please send me your admin url and admin account ( username and password ) ... klimenta Editor's picksClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 9, 2019 at 2:35am   3 Most recent comment from klimenta:That was it!Thank you! walterego2001 I can't set max post in Homepage and widgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 9, 2019 at 2:30am   2 Most recent comment from PenciDesign:Hi,Seem all the posts display above on your latest posts & popular posts on the sidebar is sticky posts. Let's un-sticky all that posts.Best Regards,PenciDesign ju5ch Display categories separately on homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 9, 2019 at 2:21am   2 Most recent comment from PenciDesign:Hi,Please check this video tutorial to know how to do that.Best Regards,PenciDesign missfootloose RSS feed not sending right content to subscribersClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 9, 2019 at 2:19am   2 Most recent comment from PenciDesign:Hi,We don't affect anything to RSS feed from the theme itself - I can sure 100%.So, please check again with your plugins or ask author of MailerLite to find more about thisBest Regards,PenciDesign fabr58 ADSClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 9, 2019 at 2:16am   4 Most recent comment from PenciDesign:Hi,If you want to do that, let's use category description.Go to Posts > Categories > edit a category > and use category description to put the ads for that category. That's only way to do that.Best ... ju5ch Soledad recipe index – how to add text snippetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 9, 2019 at 2:14am   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently recipe index doesn't support to add the excerpt to posts.If you want to do that, please add more this code: like on this image.Best Regards,PenciDesign systemaddict Most read widgetClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 9, 2019 at 1:44am   4 Most recent comment from Penci Design:Hi,The popular posts for week will reset the posts view week for each 7days, so it just can count the most viewed posts of current 7 days from the day data post view reset - it can't display the popul ... Percasedescubrase Failed to update Plugin Pencil ShortcodeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 8, 2019 at 3:03pm   8 Most recent comment from Percasedescubrase:I solved, thank you ceswanson multiple demosClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 8, 2019 at 5:56am   3 Most recent comment from ceswanson:Thank you so much!!! banwa how to remove email sign up from single postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 8, 2019 at 3:07am   2 Most recent comment from PenciDesign:Hi,Please add more this code to Customize > Custom CSS to do that: body.single .penci-header-signup-form{ display: none; }Best Regards,PenciDesign LillaGreen Smooth ScrollingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 8, 2019 at 3:05am   2 Most recent comment from PenciDesign:Hi,You can enable/disable smooth scrolling on your site via Customize > General Options > Enable Smooth Scroll.Best Regards,PenciDesign gmohit26 Appearance of Featured Image in a post on Homepage above the post itself.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 8, 2019 at 3:03am   2 Most recent comment from PenciDesign:Hi,I see you're using List layout. If you do using 1st Standard then Grid Layout > please go to Customize > Standard & Classic Layout Options > and check to "Hide Post Thumbnails"If you're looking for ...