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Public Tickets

makinglifeatrip WebsiteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 4, 2019 at 3:34am   2 Most recent comment from PenciDesign:Hi,As I see, your support is expired. Before we can help you, can you please renew the support?Hope you can understand that's the terms from Envato Market and we can't violate it - also, we need money ... Katja_S The mobile navigation button disappearedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 4, 2019 at 3:01am   4 Most recent comment from PenciDesign:Hi,1/ I can see the search icon & menu button appears fine now: http://prntscr.com/mstn0y2/ If so, seem your hosting has been blocked for API from Instagram. Ok, no problems, you can use plugin Insta ... Velothis iFrameClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 3, 2019 at 5:52pm   5 Most recent comment from Velothis:I was able to fix it myself, the problem was rooted in theme's general CSS. Also, this kind of service is deplorable and i regret having paid for a product that specified professional support yet afte ... DCBrownLive changing side bar imageClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 3, 2019 at 7:49am   4 Most recent comment from Penci Design:Hi,Please go to Customize > Single Post Options then change image with "AD Code For Post Template Style 10" option as screenshot http://prntscr.com/msif9bBest Regards,PenciDesign alkisti19 picture on about meClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 3, 2019 at 7:12am   3 Most recent comment from alkisti19:Thanks, it worked! fototom Mega menu not showing child post in translationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 2, 2019 at 4:55pm   6 Most recent comment from PenciDesign:Hi @Emanuele,Please create a new ticket and our support team will check it help you. Don't put reply to ticket of another customers because they will get notice about your reply.Best Regards,PenciDesi ... Benny Implementig GifClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 2, 2019 at 4:42pm   7 Most recent comment from PenciDesign:Hi,I've fixed it help you. We've added this improve in the next update version of Soledad No worriesBest Regards,PenciDesign ryanafry Rounded Corners on Title BoxesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 2, 2019 at 3:37am   2 Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS: ul.homepage-featured-boxes li .penci-fea-in, ul.homepage-featured-boxes li .penci-fea-in.boxes-style-3:before, ul.homepage-featured-boxes li ... John Shallo Single Video on Left side of page instead of CenteredClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 2, 2019 at 3:18am   4 Most recent comment from Penci Design:Hi,I checked  on your site and config help you as screenshot http://prntscr.com/ms42nr.Please choose custom width.About Facebook Page Numbers, It seems that Facebook Access Tokens  with your app f ... quilsoft Homepage designClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2019 at 6:56pm   3 Most recent comment from quilsoft:All resolved. Thank you very much! :D Manondejong Homepage mixed blog layoutsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2019 at 5:19pm   4 Most recent comment from PenciDesign:Hi, On "Post Count" please fill   -1 if you want to display all. Best Regards, PenciDesign yagalooTV infinite scrollingClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 1, 2019 at 3:17pm   2 Most recent comment from Penci Design:Hi,Please go to Customize > Single Posts Options, then scrolldown to "AUTO LOAD PREVIOUS POSTS" box and check "Auto Load Previous Post?" option as screenshot http://prntscr.com/mrw2maBest Regards,Pen ... yagalooTV parallaxClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 1, 2019 at 3:14pm   2 Most recent comment from Penci Design:Hi,Please go to Customize > Single Posts Option , then scrolldown  and uncheck "Disable Parallax Images on Single Posts" option as screenshot http://prntscr.com/mrw0ywBest Regards,PenciDesign Akhil_Joseph Feature requestClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 16, 2019 at 9:39am   17 Most recent comment from Akhil_Joseph:Feature request1/ Support for live blog2/ Currently the post show author name, date, comments, can you enable a feature that will add author photo along with name (like this https://prnt.sc/m4bll0)3/ ... Jose Angel Barrera Alvarez How to increase the Search buttonClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2019 at 7:19am   5 Most recent comment from Jose Angel Barrera Alvarez:Ah, OK! Thanks for your fast support and the advise!JA