Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

Avinash AMPClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 4, 2018 at 11:17am   2 Most recent comment from PenciDesign:Hi,Please check guide for it hereHere is the way AMP work:When someone search a keyword on google, if your site appears in the search results and users click on this - it will load AMP pages. AMP deve ... mhaus93 Delete Demo ImporterClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 4, 2018 at 11:15am   2 Most recent comment from PenciDesign:Yeah, of course you can. You can do that via Dashboard > Plugins > All Plugins > deactivate & delete plugin "Penci Soledad Demo Importer"Best Regards,PenciDesign jkraizel MEGA MENU PHOTOS NOT OKClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 4, 2018 at 11:14am   4 Most recent comment from PenciDesign:Hi,1/ Your config still wrong. Please DO FOLLOWING our video tutorial on a Fresh menu item to make it correct.Let's go to Appearance > Menus > remove your current menu item 'Destinos' and all child me ... mrrode101 Started Making New SiteClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated August 4, 2018 at 3:52am   2 Most recent comment from PenciDesign:Hi,Currently, this theme doesn't supports for Gutenberg because that plugin still has multiple bugs. Wordpress version 5.0 will release for fixed issues from Gutenberg - When Wordpress 5.0 release, a ... caparros07 Blank spaceClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated August 4, 2018 at 3:49am   2 Most recent comment from PenciDesign:Hi,Please check option for it via Customize > General Options > Google Adsense Code to Display Below HeaderBest Regards,PenciDesign Auriel Gallimore Problem with updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 4, 2018 at 3:42am   4 Most recent comment from PenciDesign:Hi,1/ You can go to Appearance > Menus > and make sure you selected "Primary Menu" for your main menu.2/ For widgets, please go to Appearance > Widgets > scroll down on the bottom, where it say "Ina ... Natiar401 loading timeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 4, 2018 at 3:38am   2 Most recent comment from PenciDesign:Hi,There is no need to optimize on that. It doesn't affect anything to your site.1/ For google fonts, that's requirements for code from Envato and we can't modify it.2/ For js, there is no need to com ... colorsnack Update theme via FTPClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 4, 2018 at 3:31am   10 Most recent comment from PenciDesign:Hi,You're not use our AMP plugin, It come from another AMP plugin, let's ask author of that plugin for this issue.Best Regards,PenciDesign jkraizel regenerate thumbnailsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 3, 2018 at 8:53pm   2 Most recent comment from jkraizel:it was jetsmart's lazy load. thanks anyway! jkraizel Insert a new item in the home pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 3, 2018 at 9:11pm   2 Most recent comment from jkraizel:got it using the "home page" mode! OMG you theme is no simple and nice!! (L) jkraizel Header firts lineClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 3, 2018 at 8:26pm   3 Most recent comment from jkraizel:GOT IT! THANKS ANYWAY! cristinne Comment section is missing on postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 3, 2018 at 8:17am   2 Most recent comment from PenciDesign:Hi,Please make sure:1/ You didn't check option via Customize > Single Posts Options > Hide Post Comments2/ Click to Quick Edit Posts:And make sure you allow comment Best Regards,PenciDesign nutnattapol Homepage layoutClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 3, 2018 at 7:18am   2 Most recent comment from PenciDesign:Hi,Please go to Dashboard > Settings > Reading > and make sure your config look like this imageWe've said about that issue on the documentation for Soledad here.Best Regards,PenciDesign lyndalorraine Portfolio & Blog postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 3, 2018 at 4:36am   9 Most recent comment from lyndalorraine:Amazing, thanks so much! John You May Also Like SliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 3, 2018 at 3:51am   3 Most recent comment from John:Thank you.  It worked.  I cannot believe it was that simple.  I would have never been able to figure that out!  Thank you again.