Public Tickets
jkraizel
delete author and datesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 16, 2018 at 3:01am
5
Most recent comment from PenciDesign:Hi @MeghanYost & @pako,Please create a new ticket and our support team will check it help you. Don't put reply for ticket of another people because they will get notice emailBest Regards,PenciDesign
wowmedia
Penci Banner BoxClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated August 15, 2018 at 4:36pm
4
Most recent comment from wowmedia:Great thanks for confirming.
Cumbriacrack1
submenuClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated August 15, 2018 at 4:18pm
2
Most recent comment from PenciDesign:Hi,That's a header style. Please change your header style via Customize > Logo and Header Options > Header Layout > Select Header Style 7Best Regards,PenciDesign
pulkitd
Facebook live chat IntegrationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 15, 2018 at 3:48pm
15
Most recent comment from PenciDesign:Hi,1/ Please add more this code to Customize > Custom CSS to do that:
ul.homepage-featured-boxes .penci-fea-in h4{ top: auto; bottom: 10px; }
2 & 3/ Unfortunately, currently this theme doesn't suppo ...
JordanAnna
Mobile MenuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 15, 2018 at 3:54am
2
Most recent comment from PenciDesign:Hi,I see you have some javascript bugs - this issue caused by you've minified javascript by use a plugin. Let's un-minified javascript and check it again.Best Regards,PenciDesign
michele207
Menu not working, slider how shoingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 15, 2018 at 3:38am
2
Most recent comment from PenciDesign:Hi,I see you have some javascript bugs. Seem you're minify javascript from WP Rocket plugin - please un-minify javascript from WP Rocket plugin, clearly the cache and check it again.Best Regards,Pen ...
jkraizel
WPML and Yoast SEO compatibility problemsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 15, 2018 at 3:28am
10
Most recent comment from PenciDesign:Hi,Ahh, sorry I was mistake about the theme. If so, strange because we're using Autoptimize also on Soledad and we didn't get that issue. Just some MB for caching on Autoptimize.Also, I just tried act ...
chieu-duong
Button in PostClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 15, 2018 at 3:23am
6
Most recent comment from PenciDesign:Hi,Please use bigger image to make it bigger. You're using an image with small size.Best Regards,PenciDesign
davdphotography
Customizing Blog PageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 15, 2018 at 3:20am
2
Most recent comment from PenciDesign:Hi,To setup a blog page, please create a page > and select Page Template for it's "Custom Blog Page" ( not set blog page via Dashboard > Settings > Reading )And the blog page will follow layout you s ...
crazyadventures
Penci Recipe not displaying properly since updateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 14, 2018 at 9:13pm
2
Most recent comment from crazyadventures:Nevermind, it's my fault. My developer caught it ;)
Annikavb
Not all the categories are displayed in main sidebarClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 14, 2018 at 2:48pm
4
Most recent comment from PenciDesign:Hi,Seem you didn't understand my question.Example: on your categories widget - you have category: "Azile" has 6 posts and category "Europa" has 5 posts and it display there.All other categories doesn' ...
Hitesh0589
Can Edit the WidgetsClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated August 14, 2018 at 2:33pm
6
Most recent comment from PenciDesign:Hi,
I see on your homepage - you're using 2 Penci Container elements for 2 sections. You can put it in to one Penci Container element to make it sticky ( by drag & drop )
Best Regards,
Penci ...
David Okopochini
Categories above slider on HomepageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 14, 2018 at 12:34pm
2
Most recent comment from David Okopochini:HI,It's ok I've found the solution. I'd accidentally added a categories widget to the header signup form.This is now closed,Thanks,Davids
Enrique Salanguera
Homepage featured boxClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 14, 2018 at 10:50am
3
Most recent comment from Enrique Salanguera:Thank you very much!
Julien Niamke
malfunction of visual composer on pennews templatesClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated August 14, 2018 at 10:06am
2
Most recent comment from PenciDesign:Hi,Can you tell me detail about what doesn't work?If you can't see WPbakery Page Builder when you edit your homepage, seem your hosting limited value SubstituteMaxLineLength - just need increase it ...