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Public Tickets

Joern Menu FondsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 18, 2018 at 9:35am   2 Most recent comment from PenciDesign:Hi,1/ Please check options for it via Cutomize > Logo and Header Options > Font Size for Menu Items Level 12/ Please check options for it via Customize > Colors for Header3/ Do you mean make the vide ... DaphneO Pictures formatClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 18, 2018 at 7:48am   9 Most recent comment from PenciDesign:Hi @Ozeankind, Please create a new ticket and our support team will help you - Don't put reply to ticket of another customer because they will get notice also.Best Regards,PenciDesign jnkins required WP Bakery plug in is not workingClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated October 18, 2018 at 2:22am   2 Most recent comment from PenciDesign:Hi, Seem your hosting limited value SubstituteMaxLineLength - just need increase it and it will work fine. Let's add more this code to at the end of htacess file: SecFilterRemove 000267 ... EmyMTL primary category menu problemClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 18, 2018 at 2:21am   4 Most recent comment from PenciDesign:Hi,If so, let's send me: - Your admin url - Your admin account ( username and password  ) - Your FTP account ( FTP host, FTP username, FTP password ) or your hosting account. In a private reply ... luvrockz RTL IssueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 18, 2018 at 2:13am   15 Most recent comment from PenciDesign:Hi,If you want to do that, please use child theme.You can use plugin Customizer Export/Import to move customization data to child theme.And copy the codes in rtl.css and add more that codes to style.c ... astalidis how to show more than one categories of a post?Closed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated October 17, 2018 at 3:21pm   4 Most recent comment from PenciDesign:Hi,1/ Yeah, you can update the theme for lifetime with one purchased.2/ Yeah, sure we will consider to add more this feature in the next update version of Soledad.Best Regards,PenciDesign PassionaGeek Penci Review customisationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 17, 2018 at 2:26pm   5 Most recent comment from PassionaGeek:Hi,That seemed logical :)But thanks considering it. It's already a great plugin!Have a nice day. Orxan hamburger menu and featured video backgroundClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 17, 2018 at 1:42pm   2 Most recent comment from PenciDesign:Hi,1/ That's quite simple, so we don't put it on the docs.You can go to Customize > Featured Video Background and check options for it there.For menu hambuger, you can go to Customize > Menu Hambuger ... Carolinaberte theme installation errorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 17, 2018 at 1:38pm   2 Most recent comment from PenciDesign:Hi,This issue caused by you've imported demo multiple times.Please go to Appearance > Menus > create or select a menu for your main navigation > scroll down and check to "Primary Menu"Best Regards,Pen ... Nathalie Share post to FacebookClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 17, 2018 at 1:25pm   2 Most recent comment from PenciDesign:Hi,We've said about this issue here - please check it.Best Regards,PenciDesign PassionaGeek Impossible to change fontClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 17, 2018 at 6:06am   3 Most recent comment from PassionaGeek:Hi,Thanks a lot, it was very easy then !! I don't remember why I have checked on this box...It's ok now, I will do my tests to select one font!Have a nice day.Best Regards.Virginie jdhines Sorry, you are not allowed to access this page.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 17, 2018 at 3:28am   2 Most recent comment from PenciDesign:Hi,This message appears when you've installed all plugins recommend from the theme.Seem you've installed all recommend plugins from the theme - so, don't care about this.If there is updates needed - i ... amberpratt3 ChangesClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated October 17, 2018 at 3:07am   2 Most recent comment from PenciDesign:Hi,1/ If you use Autoptimize & W3 Total Cache before - no need to do that again.2/ I think the best way is take a look on the demo features:http://pennews.pencidesign.com/block-1http://pennews.pencide ... shawn-buzu Custom SidebarsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 17, 2018 at 2:58am   2 Most recent comment from PenciDesign:Hi,1/ This theme supports to select a custom sidebar for page or post. You can edit the page, post and scroll down you can see options for select custom sidebar2/ Unfortunately, this theme just suppor ... amberpratt3 Change the style of the Post CategoriesClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated October 17, 2018 at 1:53am   2 Most recent comment from Penci Design:Hi,Please  edit this block have post category you want change color, then go to tab color   scrolldown category colors as screenshot ( http://prntscr.com/l6wy9z ).Best Regards,PenciDesign